Role: Blackstone's Site Reliability Engineering team is responsible for improving the reliability of systems and services to meet the needs of the business. This is achieved through collaboration with the development and engineering teams to leverage SRE practices and principles. You'll have the opportunity to identify and solve new problems as they arise, deploy and maintain observability systems and pipelines, enhance operations and support for services and platforms, and pursue emerging opportunities for efficiency and business value. This position involves the selection, implementation, and maintenance of key observability tooling. It requires ongoing evaluation of the firms needs in observability, monitoring, alerting, resilience, and recovery.
We work alongside service owners on design, implementation, and management of services for continuous improvement. We achieve the requisite reliability of services using clear definitions and measurable targets. We plan for and practice recovery from disaster scenarios and respond in real time to incidents. We guide the postmortem process in order to mitigate risks, prevent future disruptions, and improve the on-call experience. We aim to eliminate manual work, improve operational efficiency, and ensure high-quality outputs in all that we do.
Key Responsibilities:- Provide technical leadership in the understanding and adoption of SRE methodologies across the firm
- Incorporate observability standards into code and deployment pipelines
- Evolve the SRE standards that are adopted across all teams
- Partner with colleagues in various roles and reporting lines to improve service reliability and operational efficiency
- Assist developers and engineers directly and through AI assistants
- Implement instrumentation and provide comprehensive performance insights to service owners
- Ensure monitoring and alerting reflects the reliability of services for users and enables effective on-call operations
- Implement strategic observability tools and work to control overhead in maintenance and cost
- Participate in on-call rotations and respond to system incidents to ensure service availability and minimize operational impact
- Use automation to manage, maintain, and scale SRE systems with minimal human intervention
- Foster a blameless team culture while assisting in postmortem discussions and reporting
Qualifications:- 5 + years of professional experience with either, Infrastructure Engineering, Software Engineering, DevOps Engineering or Platform Engineering.
- Automation script writing skills; effectively reads and troubleshoots code (Python, C#, Typescript, etc.)
- Makes effective use of coding assistants and chat models (Anthropic, OpenAI)
- Proficiency with public cloud providers (strong AWS experience required, preferred Azure experience)
- Configuration-as-code, infrastructure management, and CI/CD tooling experience (Terraform, Puppet, Gitlab CI)
- Hand-on experience with Docker and container schedulers including AWS ECS & EKS
- Excellent troubleshooting skills for Linux and Windows, and networking experience with observability tools (Grafana, Prometheus, Splunk, etc.)
- Comfortable under pressure with incident management and collaborating during postmortems
- Excellent communication and organizational skills
- Curiosity and motivation to improve systems and processes through a sense of shared ownership
The duties and responsibilities described here are not exhaustive and additional assignments, duties, or responsibilities may be required of this position. Assignments, duties, and responsibilities may be changed at any time, with or without notice, by Blackstone in its sole discretion.
Expected annual base salary range:$140,000 - $225,000
Actual base salary within that range will be determined by several components including but not limited to the individual's experience, skills, qualifications and job location. For roles located outside of the US, please disregard the posted salary bands as these roles will follow a separate compensation process based on local market comparables.
Additional compensation and benefits offered in connection with the role consist of comprehensive health benefits, including but not limited to medical, dental, vision, and FSA benefits; paid time off; life insurance; 401(k) plan; and discretionary bonuses. Certain employees may also be eligible for equity and other incentive compensation at Blackstone's sole discretion.
