Site Lead - Enterprise Knowledge Management (EKM)

Kentro

$90K — $120K *
Education, Government & Non-Profit
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or equivalent military/service experience.
  • Experience in Department of Defense or special operations settings.
  • Demonstrated leadership in coordinating teams and stakeholders.
  • Strong communication skills - written and verbal.
  • Experience in report development and senior leader interaction.
  • Ability to thrive in fast-paced operational environments.

Responsibilities

  • Serve as the primary on-site contact for client.
  • Coordinate daily contract execution and support program goals.
  • Build relationships with military and contractor personnel.
  • Support enterprise knowledge management strategies and governance.
  • Facilitate stakeholder engagement and information sharing.
  • Organize meetings, training events, and customer interactions.
  • Monitor performance and assist with risk management strategies.

Benefits

  • Competitive benefits package including paid time off and health care.
  • 401k plan with employer match.
  • Education reimbursement for certifications and professional growth.
  • Fun company culture with regular events and activities.
  • Commitment to continuous professional development opportunities.
Full Job Description
Overview

Kentro is seeking an experienced Site Lead to support a large-scale Enterprise Knowledge Management (EKM) program for U.S. Special Operations Command (USSOCOM), supporting NSWC at the Naval Amphibious Base.

The Site Lead serves as the primary on-site representative responsible for coordinating contract execution, engaging stakeholders, supporting knowledge management initiatives, and ensuring successful delivery of program objectives. This position requires a collaborative leader capable of working across military, government, civilian, and contractor organizations within a dynamic operational environment.

The successful candidate will work closely with customer leadership, functional stakeholders, and geographically dispersed teams to promote information sharing, organizational collaboration, governance, and mission effectiveness across the Special Operations enterprise.

Location: Onsite - Hulburt Field, Florida

Responsibilities

  • Serve as the primary on-site point of contact for the assigned customer organization.
  • Coordinate day-to-day execution of contract activities and support delivery of program objectives.
  • Build and maintain effective working relationships with military, government civilian, and contractor personnel.
  • Support implementation and sustainment of enterprise knowledge management strategies, processes, and governance initiatives.
  • Facilitate collaboration, information sharing, and stakeholder engagement across the organization.
  • Coordinate meetings, working groups, training events, and customer engagements.
  • Monitor performance, identify risks and issues, and support development of mitigation strategies.
  • Prepare and deliver reports, briefings, status updates, and other program documentation.
  • Support organizational change, process improvement, and continuous improvement initiatives.
  • Ensure compliance with contract requirements, security requirements, and organizational policies.


Qualifications

  • Bachelor's degree and/or equivalent combination of education, military service, and professional experience.
  • Experience supporting Department of Defense, Combatant Command, Service Component, Special Operations, Joint, or other complex federal environments.
  • Demonstrated leadership experience coordinating teams, stakeholders, and mission activities.
  • Strong written, verbal, and interpersonal communication skills.
  • Experience facilitating meetings, developing reports, and interacting with senior leaders.
  • Ability to work independently in fast-paced and dynamic operational environments.

Preferred Qualifications:
  • Experience supporting Knowledge Management, Information Management, Program Management, Organizational Change Management, Collaboration Technologies, or related mission support functions.
  • Experience supporting USSOCOM, Theater Special Operations Commands (TSOCs), Service Components, Combatant Commands, or Joint organizations.
  • Familiarity with Microsoft 365, SharePoint, collaboration platforms, workflow modernization, or information-sharing environments.
  • Agile, ITIL, or similar professional certifications.

Clearance Requirement:
  • Must hold at minimum Active Secret (Top Secret with SCI eligibility preferred)
  • Must be a US Citizen


Benefits

We offer competitive benefits package including paid time off, healthcare benefits, supplemental benefits, 401k including an employer match, discount perks, rewards, and more. We invest in our employees - Every employee is eligible for education reimbursement for certifications, degrees, or professional development. Reimbursement amounts may fluctuate due to IRS limitations. We want you to grow as an expert and a leader and offer flexibility for you to take a course, complete a certification, or other professional growth and networking. We are committed to supporting your curiosity and sustaining a culture that prioritizes commitment to continuous professional development.

We work hard; we play hard. Kentro is committed to incorporating fun into every day. We dedicate funds for activities - virtual and in-person - e.g., we host happy hours, holiday events, fitness & wellness events, and annual celebrations. In alignment with our commitment to our communities, we also host and attend charity galas/events. We believe in appreciating your commitment and building a positive workspace for you to be creative, innovative, and happy.

How to Apply

To apply to Kentro Positions- Please click on the job link and then click the blue "Apply" button at the top right of Job Description. Please upload your resume and complete all the application steps. You must fully submit the application for Kentro to consider you for a position. If you need alternative application methods, please email [email protected] and request assistance.

Accommodations

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. If you need to discuss reasonable accommodations, please email [email protected].

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