Showroom Manager - New York

Perennials & Sutherland

• $115K *
Retail & Consumer Goods
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree required
  • 5+ years of leadership experience in trade sales or luxury furnishings
  • Exceptional communication and interpersonal skills
  • Strong business management acumen
  • Ability to travel for external sales activities
  • Experience with CRM systems, especially Salesforce

Responsibilities

  • Lead daily operations and sales for the showroom
  • Ensure a reliable on-site presence to support the team and clients
  • Develop and implement strategic sales plans to exceed goals
  • Inspire and train a high-performing team
  • Oversee visual merchandising and showroom presentation
  • Build and maintain relationships with key clients and partners
  • Organize and host events to engage clients
  • Monitor sales metrics and showroom performance effectively

Benefits

  • 15 days of paid time off per year, accrued bi-weekly
  • Eight sick days per year
  • 10 paid holidays
  • Comprehensive medical, dental, and vision insurance
  • 401k with bi-weekly company match
  • Paid parental leave
  • Company-paid life and long-term disability insurance
  • Access to employee assistance program
Full Job Description
We are looking for someone to fill the position of Showroom Manager at our beautiful New York David Sutherland Showroom located in the New York Design Center. The position offers a competitive base salary of $115,000, plus monthly commission. Key Responsibilities: • Lead day-to-day operations and sales for the David Sutherland showroom, delivering an elevated client experience for interior designers, architects, and luxury homeowners. • Maintain a consistent and reliable on-site presence to support the team, service clients, and ensure the showroom runs smoothly day-to-day. • Develop and execute strategic sales plans to exceed revenue goals, grow territory performance, and support new product launches. • Manage, train, and inspire a high-performing team, fostering a collaborative, service-driven environment that reflects brand values. • Oversee visual merchandising and showroom presentation to ensure a compelling, on-brand, and well-maintained space. • Cultivate and maintain strong relationships with key clients, vendor partners, and internal departments including marketing, product development, and logistics. • Organize and host showroom events, private appointments, and product presentations to drive engagement and strengthen client relationships. • Monitor and report on sales metrics, client activity, and showroom performance using various sales platforms and CRM. • Manage the showroom budget, maintain profitability, and ensure operational efficiency across all functions. Skills / Qualifications: • Minimum of a Bachelor's degree • Proven leadership experience in trade sales, luxury furnishings, or related industries with five years of experience. • Excellent communication, interpersonal, business management, and computer skills • The ability to travel to manage outside sales and business activities • Strong ability to drive sales, manage teams, and develop client relationships. • Demonstrated proficiency with CRM systems, preferably Salesforce. Benefit Offerings Include: • Paid Time off of 15 days per year, accrued bi-weekly • Eight Sick Days Per Year (or state-defined plans) • 10 Paid Holidays • Medical, Dental and Vision Insurance, including HDHP with HSA • 401k Retirement Plan with Bi-Weekly Company Match • Paid Parental Leave • Company Paid Life Insurance and Long-term Disability Insurance • Voluntary Benefits of Short-term Disability, Supplemental Life/ADD, Critical Illness, Accident, Norton, Hospital Indemnity • Employee Assistance Program Website to apply: https://www.perennialsfabrics.com/careers/

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