SharePoint Technical Lead

CGI

$95K — $145K *
Information Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 8+ years of experience with SharePoint Online and related Microsoft collaboration platforms.
  • Proficient in records management using Purview and Power Platform (Power Apps, Power Automate, Power BI).
  • Experience designing and deploying solutions in SharePoint, Power Platform, and Microsoft Teams.
  • Strong analytical skills with a focus on business process improvement using Microsoft tools.
  • University degree or equivalent professional experience required.
  • ITIL certification and service management experience are preferred.
  • Excellent communication and leadership skills.

Responsibilities

  • Lead the support team for SharePoint Online and applications through incidents and enhancements.
  • Manage full project delivery from design to deployment of SharePoint services.
  • Interface with business users to prioritize work and communicate incident status.
  • Contribute to operational reporting, including incident analysis and recurring issues identification.
  • Propose ongoing improvements for platform stability and user experience.
  • Analyze and recommend solutions based on business requirements and Microsoft best practices.
  • Provide technical input on architectural and process decisions.

Benefits

  • Comprehensive benefits package including health and dental coverage.
  • Opportunities for professional development and growth.
  • Flexible work arrangements to support work-life balance.
  • Access to cutting-edge technology and tools for your work.
  • Collaborative and dynamic work environment that values innovation.
Full Job Description
SharePoint Technical Lead

Category: Software Development/ Engineering

Main location: Canada, Ontario, Toronto

Position ID:J0326-2999

Employment Type: Full Time

Position Description:

The SharePoint Technical Lead provides technical and operational leadership for SharePoint Online and Microsoft collaboration platforms, ensuring stable operations, efficient service delivery, and successful implementation of enhancements. The role acts as a key interface between business stakeholders and technical teams, driving platform reliability, continuous improvement, and best-practice solution delivery.

Your future duties and responsibilities:

-Lead technical resources supporting SharePoint Online and related applications across incidents, problems, service requests, and enhancements
-Manage end-to-end delivery including solution design, development, testing, deployment, and service introduction
-Interface with client business users and leadership to manage work prioritization, incident status, and enhancement planning
-Contribute to operations reporting, including incident analysis and identification of recurring issues
-Proactively propose improvements to reduce incidents, enhance platform stability, and improve user experience
-Analyze business requirements and recommend solutions aligned to Microsoft best practices
-Provide technical point-of-view on key architectural and process decisions
-Ensure adherence to client service management processes and governance standards

Required qualifications to be successful in this role:

-8+ years of relevant experience with:
- SharePoint Online
- Records Management using Purview
- Power Platform (Power Apps, Power Automate, Power BI)
- Microsoft Teams and Teams applications
-Proven experience in designing and deploying SharePoint, Power Platform, and Teams solutions
-Strong understanding of business process improvement using Microsoft tools
-University degree or equivalent professional experience
-ITIL certification and experience implementing Service Management practices (asset)
-Strong communication, analytical, and leadership skills

CGI is providing a reasonable estimate of the pay range for this role. The determination of this range includes factors such as skill set level, geographic market, experience and training, and licenses and certifications. Compensation decisions depend on the facts and circumstances of each case. A reasonable estimate of the current range is $95000-$145,000. This role is a existing vacancy.

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