Bachelor's degree in IT, Computer Science, or related field, or equivalent experience.
Hands-on experience with Microsoft 365 and SharePoint Online administration.
Experience in building Power Automate workflows and Power Apps solutions.
Strong knowledge of business process improvement and automation concepts.
Experience with SolarWinds monitoring solutions.
Experience with Nutanix infrastructure and Windows Server.
Familiarity with enterprise backup solutions and disaster recovery protocols.
Understanding of firewall administration and network security principles.
Responsibilities
Administer and support SharePoint Online and Microsoft 365 services.
Design and implement SharePoint sites and workflows.
Develop Power Automate flows and Power Apps for business process optimization.
Assist business teams in process improvement through Microsoft tools.
Monitor Microsoft’s product updates and assess their impact on business.
Manage infrastructure monitoring solutions to identify issues early.
Oversee backup procedures and ensure disaster recovery readiness.
Contribute to configuring and maintaining network security and firewall systems.
Benefits
Opportunities for continuous learning in Microsoft technologies and automation.
A collaborative environment promoting productivity improvements.
Access to cutting-edge Microsoft tools and solutions.
Support for professional growth, including potential certifications.
Full Job Description
Key Responsibilities
Microsoft 365, SharePoint, and Power Platform Administration
Serve as the primary administrator and technical resource for SharePoint Online, Power Platform, and related Microsoft 365 services.
Design, implement, and support SharePoint sites, document management processes, permissions, governance standards, and workflows.
Build and maintain Power Automate flows and Power Apps solutions to streamline business processes and reduce manual work.
Partner with business stakeholders to identify and deliver productivity improvements, automation opportunities, and AI-enabled use cases within the Microsoft ecosystem.
Promote effective use of Microsoft 365 tools including SharePoint, Teams, OneDrive, and Power Platform.
Troubleshoot and resolve Microsoft 365, SharePoint, and automation-related issues.
Business Productivity and Automation Enablement
Act as a trusted advisor to business teams, helping them rethink and improve processes using Microsoft tools and automation.
Identify opportunities to leverage existing licensing and capabilities before introducing new tools or vendors.
Design scalable, reusable automation patterns and best practices for Power Automate and related tools.
Support adoption of AI and automation capabilities within Microsoft 365, helping teams understand practical use cases and drive measurable efficiency gains.
Develop lightweight governance and standards for automation, workflow design, and solution lifecycle management.
Microsoft Technology Awareness and Planning
Monitor Microsoft's product roadmap, service updates, licensing changes, and platform enhancements.
Assess the impact of upcoming Microsoft changes and new capabilities, especially in automation and AI, and communicate recommendations.
Provide guidance on best practices across the Microsoft ecosystem, including SharePoint, Teams, Exchange Online, OneDrive, Entra ID, and Power Platform.
Infrastructure Monitoring and Performance Management
Administer and maintain SolarWinds monitoring solutions.
Configure and optimize monitoring across servers, storage, networking, applications, and cloud services.
Develop dashboards, alerts, reporting, and performance metrics to proactively identify and resolve issues.
Analyze trends and recommend improvements to performance and reliability.
Systems Engineering and Infrastructure Operations
Manage and support a Nutanix-based virtual infrastructure and Windows server environment.
Perform system administration, maintenance, upgrades, patching, and lifecycle management.
Maintain system reliability, availability, and performance across platforms.
Participate in troubleshooting, root-cause analysis, and incident resolution.
Backup and Disaster Recovery
Manage enterprise backup solutions and ensure successful execution of backup and recovery processes.
Perform periodic backup validation and disaster recovery testing.
Maintain documentation related to backup procedures and business continuity requirements.
Network Security and Firewall Administration
Configure and maintain enterprise firewall platforms.
Implement security policies, access controls, VPN configurations, and segmentation strategies.
Monitor security events and ensure compliance with organizational standards.
Collaborate with security teams to address vulnerabilities and risks.
Required Qualifications
Bachelor's degree in Information Technology, Computer Science, or related field, or equivalent experience.
Hands-on experience administering Microsoft 365 and SharePoint Online environments.
Experience building or supporting Power Automate workflows and/or Power Apps solutions.
Strong understanding of business process improvement and automation concepts.
Experience with SolarWinds monitoring and alerting platforms.
Experience supporting Nutanix infrastructure and Windows Server environments.
Experience managing enterprise backup and recovery solutions.
Knowledge of firewall administration, VPN technologies, and network security principles.
Strong troubleshooting, documentation, and communication skills.
Preferred Qualifications
Microsoft certifications (Microsoft 365, SharePoint, Power Platform, Azure).
Experience with Power Platform governance and solution lifecycle management.
Experience with PowerShell scripting and automation.
Familiarity with AI capabilities within Microsoft 365 (Copilot, intelligent automation scenarios).
Experience working in highly available, enterprise production environments.
Success Factors
Ability to bridge the gap between technical platforms and business outcomes.
Strong problem solver who proactively identifies automation and efficiency opportunities.
Ability to translate Microsoft roadmap and capabilities into practical, actionable improvements.
Comfortable working directly with business users as both engineer and advisor.
Commitment to continuous learning, especially in automation, AI, and evolving Microsoft capabilities.
