Position Description & Qualifications

The GIS Analyst is responsible for maintaining, reviewing, and enhancing geospatial data related to emergency response addressing systems and client GIS databases. This position supports 911 addressing initiatives by performing data comparisons, quality assurance, GIS editing, and database maintenance while ensuring compliance with industry and client standards. The analyst collaborates with internal teams and clients to improve data accuracy, consistency, and usability using Esri ArcGIS technologies.

In this role, you will:

• Compare existing 911 addressing with municipal/county addressing data to identify discrepancies and perform needs assessment.
• Locate, download, extract, append, and integrate GIS datasets from local government and other authoritative sources.
• Perform change detection and update geospatial datasets to reflect current conditions.
• Edit and maintain GIS data using ArcGIS Pro, including topology correction, feature editing, and attribute management.
• Create and assign addresses for new features in accordance with established addressing standards and jurisdictional requirements.
• Follow National Emergency Number Association (NENA) standards and best practices related to addressing and data management.
• Review client documentation and apply standardized GIS attribution methodologies to maintain data consistency.
• Ensure geospatial data meets organizational quality, accuracy, and documentation standards.
• Document workflows, data updates, and quality assurance activities.

To be successful in this role, you will have

• Ability to obtain and maintain a DoD Secret security clearance (Post-Employment)
  • U.S Citizenship required
• Bachelor's degree in Geographic Information Systems (GIS), Geography, Geomatics, Surveying, Computer Science, or a related field
  • Or a High School Diploma/GED with minimum 12 years of related experience
• Minimum 8 years of related experience
• Knowledge of GIS editing, topology, attribute management, and spatial data quality control
• Ability to travel up to 25% (CONUS & OCONUS)
• Ability to obtain a valid U.S Passport

Additional desired experience and skills:

• Active Clearance
• Experience with ArcGIS Data Reviewer
• Knowledge of NENA addressing standards and Next Generation 911 (NG911) data requirements
• Experience working with local government, emergency management, military, or public safety GIS datasets
• Experience performing change detection and data validation across multiple GIS databases

Skills & Competencies
• Geospatial data analysis and quality assurance
• Spatial data editing and maintenance
• Data integration and attribute management
• Technical documentation review and implementation
• Attention to detail and data accuracy
• Written and verbal communication
• Ability to manage multiple projects and meet deadlines

Pay Transparency

Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance-so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements.

Salary range: The range for this position can be found at the top of this posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities.Benefits - Comprehensible benefits for full-time employees (part-time employees receive a limited package tailored to their role):

• Medical, dental, and vision insurance
• Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract
• 401(k) plan that includes employer matching funds
• Tuition reimbursement program
• Life insurance and disability coverage
• Optional coverages that can be purchased, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection
• Birth, adoption, parental leave benefits
• Employee Assistance Plan

To review all Serco benefits please visit: https://careers.serco-na.com/us/en/about-us.

Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations. Please submit applications exclusively through Serco's external (or internal) career site. If an applicant has any concerns with job posting compliance, please send an email to: [redacted].