The RoleDiagnoses sewer/plumbing/drain issues in a customer's home, and presents repair options directly to the customer through the sewer sales process.
Responsibilities:• Utilizes sewer camera to discover plumbing and sewer issues in a customer's home.
• Diagnoses plumbing and sewer issues, and prepares repair estimates.
• Provides supervision of drain technicians
• Creates and implements drain technician training plan to facilitate sewer sales process
• Executes the sewer sales process to deliver repair options directly to the customer.
• Creates job bids in accordance with company profit goals.
• Thoroughly prepares statement of work and supporting documents to hand project off to installation team.
• Communicates with customer through entire project, and ensures customer is 100% satisfied at completion of project.
• Participates in training events and shares lessons learned/best practices with sewer sales team.
• Rotates On-Call duty to provide afterhours services to customers.
• Assists customers with financing options for project.
Reports directly to: Plumbing Manager
Benefits:- Company Vehicle - fully stocked
- Medical, Dental, & Vision Insurances provided at no cost to the employee. Family plans available as well.
- 401(k) with company match up to 4%
- Basic & Optional Life Insurance
- Paid time off & Holidays
- Company supplied tablets
- Company Vehicle - fully stocked
What YOU will bring as a Drain Sales Specialist:- 1- 2 years of sewer/plumbing sales experience (required)
- Residential Plumbing Experience
- Great Customer Service and Communication Skills
- Willingness to Work as Part of a Team
Posted Min Pay RateUSD $70,000.00/Yr.
Posted Max Pay RateUSD $100,000.00/Yr.