Citigroup, Inc

Services Senior Digital Product Lead, CitiManager Platform - SVP

Citigroup, Inc • $163K — $245K *
New York, NY 10025In-Person
Finance & Insurance
8 - 10 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • 10+ years in digital product management with proven strategy execution in complex environments.
  • Expertise in payments, cards, liquidity, product development, or data analytics.
  • Ability to manage competing priorities and maintain quality in delivery.
  • Excellent communicator of intricate ideas across various seniority levels.
  • Strong analytical abilities to derive insights from data for informed decision-making.
  • Experience working collaboratively in Agile teams with engineering and design.
  • Bachelor's degree in Finance, Business Administration, Computer Science, analytics, or a related field.

Responsibilities

  • Define and manage the CitiManager platform roadmap, aligning product vision and execution plans.
  • Create leading data visualization and reporting experiences using AI and modern technology.
  • Lead product strategy and roadmap for the CitiManager Mobile app for corporate card management.
  • Collaborate with Engineering, Design, Data, and Customer Service teams on product initiatives using Agile practices.
  • Present product strategy and business plans to senior leadership for alignment and investment approval.
  • Conduct market research to identify gaps and shape the innovation roadmap for CitiManager.
  • Translate client needs into compelling value propositions and strategic positioning.

Benefits

  • Strategic ownership of CitiManager, impacting global business across multiple markets.
  • Hybrid working model offering flexibility with remote and in-office days.
  • Exposure to senior leadership and opportunities to influence global product strategy.
  • Access to Citi’s global network for career development and mobility.
  • Performance-driven environment where product decisions significantly affect client outcomes.
  • Wellbeing and financial benefits supporting long-term stability.
Full Job Description
We are looking for a Senior Digital Product Lead to own the vision, strategy, and delivery of CitiManager - a global platform used by corporations and financial institutions to manage corporate card program across web and mobile. Sitting within Platforms and Data Services, part of Citi Services, this role places you at the center of a high-impact product that serves clients across payments, liquidity, and working capital globally. You will work at the intersection of financial services and technology, translating complex client needs into market-leading digital experiences - including those powered by AI.

Responsibilities
  • Define and manage the CitiManager platform roadmap, aligning product vision, development priorities, and go-to-market strategy to deliver measurable client and business outcomes.
  • Create industry-leading data visualization and reporting experiences by leveraging AI and the latest digital technologies to transform how clients interact with financial data.
  • Lead the product strategy and roadmap for the CitiManager Mobile app, enabling clients to manage corporate cards, initiate payments, and complete self-service activities on mobile.
  • Partner closely with Engineering, Design, Data, and Customer Service teams to plan, prioritize, and deliver product initiatives using Agile methodologies.
  • Develop and present product strategy and business plans to senior leadership and partner teams to secure investment approval and cross-functional alignment.
  • Conduct client and competitor market research to identify gaps, inform the product innovation roadmap, and differentiate CitiManager's offering in the market.
  • Translate client needs into clear value propositions, positioning strategies, and channel approaches that strengthen Citi's standing as a preferred digital partner.
  • Evaluate risk considerations as part of product decision-making, ensuring platform development meets regulatory requirements and upholds Citi's standards.


Required Qualifications & Skills
  • 10 or more years of experience in digital product management, with a record of delivering end-to-end product strategy and execution in a complex, matrixed environment.
  • Functional experience across payments, cards, liquidity, product development, or data analytics, with the ability to translate domain knowledge into product decisions.
  • Skilled at managing multiple priorities and shifting timelines while maintaining delivery quality and stakeholder confidence.
  • Communicates complex ideas clearly and concisely - in writing, in presentations, and in cross-functional conversations - at all levels of seniority.
  • Applies strong analytical thinking to evaluate data, identify patterns, and make informed product decisions.
  • Works effectively in a collaborative, team-oriented, and Agile environment, building alignment across engineering, design, and business teams.
  • Bachelor's degree in Finance, Business Administration, Computer Science, analytics, or a related field.


Beneficial Skills & Qualifications
  • Broad knowledge of marketing, acquisitions, and product commercialization strategies within financial services.
  • Experience mentoring or providing on-the-job guidance to junior product team members.
  • Familiarity with corporate card program, treasury management platforms, or working capital solutions.
  • Master's degree in a relevant discipline.


What We Offer

At Citi, this role offers the opportunity to shape a globally deployed platform used by some of the world's largest corporations and financial institutions. You will work with a high-calibre team at the forefront of digital transformation in financial services, with access to the resources, network, and scale that come with operating across Citi's global footprint.
  • Strategic ownership of CitiManager - a global client-facing platform - giving you direct visibility into business impact across multiple markets and regions.
  • Hybrid working model with 3 days in the office and 2 days working remotely, providing structure alongside flexibility.
  • Exposure to senior leadership and cross-regional decision-making, with the platform to influence product strategy at a global scale.
  • Access to Citi's global professional network, with opportunities for career development and lateral movement across one of the world's largest financial institutions.
  • A performance-driven environment where product decisions carry real business weight and your work directly shapes client outcomes in payments, cards, and liquidity.
  • Wellbeing and financial benefits aligned to the local market, supporting long-term personal and professional stability.


Apply now to lead the next chapter of CitiManager and bring innovative, AI-powered digital experiences to clients across the globe.

Job Family Group:
Product Management and Development

Job Family:
Product Management

Time Type:
Full time

Primary Location:
New York New York United States

Primary Location Full Time Salary Range:
$163,600.00 - $245,400.00

In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

About Citigroup, Inc

Citigroup is a financial services holding company that provides financial products and services. The company operates through two segments, Global Consumer Banking (GCB) and Institutional Clients Group (ICG). The GCB segment offers traditional banking services to retail customers through retail banking, commercial banking, Citi-branded cards, and Citi retail services. The ICG segment offers various banking, and financial products and services to corporate, institutional, public sector, and high-net-worth clients. This segment provides wholesale banking products and services, including fixed-income and equity sales and trading, foreign exchange, prime brokerage, derivative services, equity and fixed-income research, corporate lending, investment banking, and advisory services, private banking, cash management, trade finance, and securities services. Citi is committed to sustainability and social responsibility, and the company invests in initiatives that promote economic progress.

Citigroup, Inc Careers

Join the vibrant team at Citigroup, Inc, a leading global bank, and propel your career into the future. Citigroup offers a plethora of job opportunities that span across various fields and expertise, making it an ideal place for ambitious professionals to thrive.

Work You’ll Do

At Citigroup, Inc, you will engage in exciting work that matters. Join our team to help innovate and drive transformation in the banking industry. With Citigroup, you can lead initiatives that redefine how banking works and how financial services can empower people globally.

Innovate and Lead

Citigroup, Inc is at the forefront of financial innovation and leadership. By joining our team, you will work alongside top professionals to develop solutions that enhance customer experiences and operational efficiency. Our commitment to innovation is fundamental, and we encourage our team to push boundaries and think outside the box.

Grow Your Career

Citigroup, Inc is not just a company; it's a place where you can grow both professionally and personally. We offer robust career paths and professional development opportunities that help you reach your potential. With diverse career tracks and the support of leadership, your growth at Citigroup is limitless.

Diversity and Inclusion

We believe our strength comes from the diversity of our team. Citigroup, Inc is dedicated to fostering an inclusive workplace where everyone can contribute their best work. Through diversity training and a culture that embraces differences, we create a welcoming environment for all employees.

Benefits and Culture

Citigroup, Inc values the well-being of its employees. We offer competitive benefits packages that support the health, finance, and lifestyle of our team members. Our culture is built on collaboration, respect, and a commitment to excellence. We ensure that every team member feels valued and part of our global family.

Internship and Employment Opportunities

Start your professional journey with Citigroup through our internship programs or full-time job opportunities. We are constantly hiring fresh talent and seasoned experts who bring creativity and innovation to our team. Whether you're refining your skills or ready to lead, there's a position waiting for you at Citigroup.

Networking and Professional Development

At Citigroup, Inc, networking and continuous learning are part of our DNA. We provide platforms for employees to connect with industry leaders and peers, enhancing their skills and opening up new career opportunities. Our leadership programs and professional development initiatives ensure that you are always ahead of the curve.

Join Our Team

Explore the numerous positions available at Citigroup, Inc that match your skills and interests. We are looking for passionate, curious, and solution-driven team players who are ready to make an impact.

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Citigroup, Inc is where your ambition meets opportunity. Join us and transform your career while making a global impact.
Learn more about Citigroup, Inc
Market Cap
$1.3 billion
Industry
Finance & Insurance
Net Income
$89.6 million
Founded
1812
5 Year Trend
+4.6%
NASDAQ
C
* Ladders Estimates

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