Services Analyst - IT

Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree plus 2-5 years in IT or 6-9 years of equivalent education/work experience
  • Proficient in Microsoft Excel
  • Familiar with utility business practices and processes
  • Strong problem-solving skills
  • Excellent written and verbal communication skills

Responsibilities

  • Perform and document IT service activities for business support
  • Maintain engagement with business and IT partners
  • Assist and mentor less experienced team members
  • Build and apply knowledge for proactive solutions
  • Utilize best practices for product and service improvement
  • Ensure compliance with established IT standards and regulations

Benefits

  • Support for professional development
  • Collaborative work environment
  • Exposure to multiple industries
  • Opportunities for mentorship
  • Potential for career advancement
Full Job Description
PRIMARY PURPOSE OF POSITION

Perform activities relating to designing, building, testing, implementing and maintaining IT services, portfolios, products, projects and processes under the guidance of a Sr. IT Services Analyst or Manager. May assist in the coordination of tasks for subordinates. Independence level: Works under general supervision.

PRIMARY DUTIES AND ACCOUNTABILITIES
  • Perform, document and assist in planning work activities relating to IT service portfolios or products in support of our business partners. Assist with IT activities required to manage service level agreements under the direction of a Sr. IT Services Analyst or Manager.
  • Maintain engagement with business and IT partners.
  • Assist less experienced personnel.
  • Proactively build business/IT knowledge to provide solutions.
  • Utilize best practices to improve products and services. Apply and verify compliance to standards as defined within the Management Model.

MINIMUM QUALIFICATIONS
  • Bachelor's degree and typically 2 to 5 years related experience in Information Technology or 6 to 9 equivalent combination of education and work experience.
  • Proficient in Microsoft Excel
  • Knowledge of utility business practices and processes
  • Strong problem solving skills
  • Excellent communications skills (written and verbal)


PREFERRED QUALIFICATIONS
  • Experience supporting SOX IT General Controls (ITGC) execution, testing, and deficiency remediation
  • Background in IT compliance, audit, or IT management model / controls governance functions
  • Familiarity with regulatory and control frameworks (e.g., SOX, COBIT, NIST)
  • Experience working with external auditors (e.g., KPMG, PwC) and internal audit teams
  • Proficiency with collaboration tools, including SharePoint, Microsoft Teams, and Yammer/Viva
  • Hands-on experience with enterprise platforms such as ServiceNow, Power BI, and/or SailPoint
  • Ability to analyze control data and develop reporting/insights for management and audit stakeholders

About Constellation Energy Generation, LLC.

Constellation Energy Generation, LLC Careers

Joining Constellation Energy Generation, LLC presents an unparalleled opportunity to become part of a team of professionals dedicated to leading the energy sector through innovation and sustainable practices. As one of the foremost companies in energy generation, Constellation Energy Generation, LLC offers a variety of career paths filled with advancement and growth opportunities.

Explore Job Opportunities

Constellation Energy Generation, LLC is continuously seeking talented individuals who are eager to drive change and excel in a dynamic industry. With a range of positions available, from engineering to business development, the company provides a platform for professionals at every stage of their career to flourish.

Internship Programs

Kickstart a career in energy with Constellation Energy Generation, LLC’s internship programs. These opportunities allow students to gain hands-on experience, develop essential skills, and work alongside seasoned professionals. Internships at Constellation Energy Generation, LLC are stepping stones to full-time positions and a great way to build a network within the energy sector.

Culture and Benefits

Constellation Energy Generation, LLC is committed to fostering a workplace where diversity and inclusion are integral to the company culture. Employees enjoy a comprehensive benefits package that supports both their professional and personal lives, promoting a healthy work-life balance. The company’s dedication to leadership and diversity training ensures that all team members have the resources they need to succeed.

Professional Growth and Development

The commitment to employee growth is evident in Constellation Energy Generation, LLC’s approach to professional development. Employees are encouraged to take leadership roles, participate in networking events, and engage in continuous learning through various training programs. This focus on professional enhancement allows individuals to constantly evolve their careers and lead the industry in new and exciting directions.

Hiring Process

The hiring process at Constellation Energy Generation, LLC is designed to identify individuals who are not only skilled but who also align with the company’s values of innovation and leadership. Candidates can expect a thorough interview process where they can showcase their skills and learn more about the company’s mission and values. Interested applicants are encouraged to submit a detailed resume and prepare for a journey towards a rewarding career.

Stay Connected

Stay informed about the latest job opportunities and company news by joining Constellation Energy Generation, LLC’s career network. Interested candidates can personalize their job alerts to match their skills and career interests, ensuring they don’t miss out on any exciting opportunities.

Join the Team

Search open positions that match your skills and interests at Constellation Energy Generation, LLC. The company is looking for passionate, curious, and innovative team players ready to make a significant impact in the energy sector.

SEARCH CONSTELLATION ENERGY GENERATION JOBS

Keep Up to Date

Gain insights from industry leaders and stay ahead in your career by reading the latest posts on the Constellation Energy Generation, LLC careers blog.

READ CAREERS BLOG

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