ServiceNow - Technical Consultant

The Nippon Telegraph and Telephone Corporation (NTT)

$110K — $130K *
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's or Master's degree in Computer Science or related field
  • 5+ years of hands-on ServiceNow development and administration
  • Proven track record in enterprise ServiceNow implementations
  • Required certifications: CSA, CIS, CAD
  • Strong understanding of ServiceNow architecture and data model

Responsibilities

  • Lead design and deployment of ServiceNow solutions across various modules
  • Collaborate with stakeholders to define project scope and architecture
  • Provide mentorship to junior consultants and developers
  • Customize ServiceNow applications using best practices
  • Integrate ServiceNow with external systems through APIs
  • Conduct code reviews and ensure compliance with security standards
  • Support pre-sales activities with solution proposals and demos

Benefits

  • Work with a team of passionate ServiceNow experts
  • Lead high-impact digital transformation projects
  • Continuous learning and certification support
  • Remote work flexibility with possible on-site requirements
  • Competitive compensation package
Full Job Description
Req ID: 385200 We are currently seeking a ServiceNow - Technical Consultant to join our team in Plano, Texas (US-TX), United States (US). Job Description: ServiceNow Technical Consultant Location: Remote / On-site (as required) Job Type: Full-Time About the Role: We are seeking a highly certified and experienced Senior ServiceNow Technical Consultant to lead and deliver complex ServiceNow implementations and solutions. This role demands deep technical expertise, strategic thinking, and a passion for driving digital transformation through the ServiceNow platform. Key Responsibilities: - Lead the design, development, and deployment of ServiceNow solutions across ITSM, ITOM, HRSD, CSM, and other modules. - Collaborate with stakeholders to gather requirements, define scope, and architect scalable ServiceNow solutions. - Provide technical leadership and mentorship to junior consultants and developers. - Customize and configure ServiceNow applications using best practices and maintain platform integrity. - Integrate ServiceNow with external systems using REST/SOAP APIs, MID Servers, and other integration tools. - Conduct code reviews, performance tuning, and ensure adherence to security and compliance standards. - Stay current with ServiceNow releases and proactively recommend platform enhancements. - Support pre-sales activities including solutioning, demos, and proposal development. Required Qualifications: - Bachelor's or Master's degree in Computer Science, Information Technology, or related field. - 5+ years of hands-on experience with ServiceNow platform development and administration. - Proven track record of successful ServiceNow implementations in enterprise environments. - 2+ Years - Certifications (Required/Preferred): Required: CSA, CIS, CAD Certifications Skills & Competencies: - Strong understanding of ServiceNow architecture and data model. - Proficiency in JavaScript, GlideScript, Flow Designer, and ServiceNow Studio. - Experience with Agile methodologies and DevOps practices. - Excellent communication, presentation, and stakeholder management skills. - Ability to work independently and manage multiple priorities in a fast-paced environment. Why Join Us? Work with a team of passionate ServiceNow experts. Opportunity to lead high-impact digital transformation projects. Competitive compensation and benefits. Continuous learning and certification support.

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