Job Family:SAAS/PAAS/Cloud Application Development
Travel Required:Up to 25%
Clearance Required:None
What You Will Do:- Design, develop, configure, and maintain ServiceNow solutions that support enterprise IT service management and platform capabilities.
- Develop and enhance custom applications, workflows, integrations, UI components, business rules, client scripts, and automation within the ServiceNow platform.
- Partner with technical and business stakeholders to gather requirements, translate needs into technical solutions, and deliver scalable platform improvements.
- Support ServiceNow platform administration activities including incident resolution, problem analysis, troubleshooting, and performance optimization.
- Collaborate with cross-functional teams to implement best practices, ensure solution quality, and maintain alignment with team and enterprise standards.
- Participate in code reviews, testing, deployment activities, and ongoing support of ServiceNow releases and enhancements.
What You Will Need:- Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field, or equivalent practical experience.
- A MINIMUM of FIVE (5) years of professional experience, with at least FOUR (4) years of hands-on ServiceNow development experience.
- Strong experience developing on the ServiceNow platform in a senior developer or similar technical role.
- Hands-on knowledge of ServiceNow modules, scripting, automation, workflows, integrations, and platform configuration.
- Proficiency with JavaScript and other relevant ServiceNow development tools and technologies.
- Experience analyzing requirements, designing technical solutions, and delivering high-quality implementations.
- Strong problem-solving, communication, and collaboration skills.
- Ability to work effectively in a team environment and support multiple priorities in a fast-paced setting.
- Location: Washington DC/Metro area highly preferred due to client location - up to 25% travel to Guidehouse or client office.
What Would Be Nice To Have:- ServiceNow certifications such as Certified Application Developer, Certified System Administrator, or other relevant platform certifications.
- Experience with integrations using REST/SOAP APIs, MID Server, or other enterprise integration patterns.
- Knowledge of Service Portal, Flow Designer, IntegrationHub, or other advanced ServiceNow capabilities.
- Experience with Agile delivery practices, DevOps, CI/CD, or automated testing approaches.
- Prior experience supporting enterprise-scale ServiceNow implementations in a large organization.
The annual salary range for this position is $130,000.00-$216,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs.
What We Offer:Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.
Benefits include:
- Medical, Rx, Dental & Vision Insurance
- Personal and Family Sick Time & Company Paid Holidays
- Parental Leave
- 401(k) Retirement Plan
- Group Term Life and Travel Assistance
- Voluntary Life and AD&D Insurance
- Health Savings Account, Health Care & Dependent Care Flexible Spending Accounts
- Transit and Parking Commuter Benefits
- Short-Term & Long-Term Disability
- Tuition Reimbursement, Personal Development, Certifications & Learning Opportunities
- Employee Referral Program
- Corporate Sponsored Events & Community Outreach
- Care.com annual membership
- Employee Assistance Program
- Supplemental Benefits via Corestream (Critical Care, Hospital Indemnity, Accident Insurance, Legal Assistance and ID theft protection, etc.)
- Position may be eligible for a discretionary variable incentive bonus
