Role description
Job Title: ServiceNow SAM Architect
Location: Tampa, FL (Remote)
Job Description:
Seeking an Associate Principal with 11 to 15 years of experience in ServiceNow IT Asset Management specializing in ITAMSAM and expertise in ServiceNow architecture to lead and innovate ITAM solutions
Lead the strategic design development and implementation of ServiceNow IT Asset Management ITAM solutions with a focus on Software Asset Management SAM
Utilize deep expertise in ServiceNow architecture to optimize ITAM workflows ensuring seamless integration and high data accuracy
Analyze complex organizational requirements and translate them into scalable technical specifications for ITAMSAM modules
Oversee performance monitoring and compliance adherence of ITAMSAM applications within the ServiceNow platform Incorporate ServiceNow ITAM Hardware Asset Management HAM capabilities to enhance overall asset tracking and management
Drive innovation and continuous improvement initiatives to streamline ITAM processes reporting and regulatory compliance
Stay informed of the latest ServiceNow ITAMSAM features industry trends and compliance standards to maintain cuttingedge solutions
Roles and Responsibilities
Lead endtoend design configuration and deployment of ServiceNow ITAMSAM modules aligned with organizational objectives
Manage the complete software asset lifecycle including discovery entitlement management compliance and optimization within ServiceNow
Collaborate with IT and business stakeholders to define implement and enforce ITAMSAM policies and procedures
Conduct regular audits and assessments to ensure data integrity and compliance with software licensing agreements
Troubleshoot and resolve complex issues related to ITAMSAM implementations and integrations
Provide technical leadership mentorship and guidance to senior and junior team members on ServiceNow ITAM best practices and architectural standards
Develop and maintain comprehensive training materials and documentation supporting ITAM processes and tools
Participate in crossfunctional teams to integrate ITAMSAM solutions with broader IT infrastructure and business processes
