ServiceNow FSO Architect

Veracity Solutions

$120K — $150K *
US-AnywhereRemote in Fremont, CA
Finance & Insurance
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 10-14+ years of experience in ServiceNow technology
  • Extensive experience with ServiceNow FSO and CSM in the context of financial services
  • Proficiency in JavaScript, HTML, CSS, XML, and REST/SOAP APIs
  • 2-4 years of ServiceNow solution implementation experience
  • Strong background in enterprise architecture and financial services operations
  • Understanding of ITIL and Service Management frameworks

Responsibilities

  • Architect and implement ServiceNow FSO solutions, focusing on Financial Services Data Model
  • Collaborate with Agile teams for project execution and solutions delivery
  • Conduct requirements gathering and assist in sprint planning and demos
  • Manage dispute resolution processes and customer lifecycle operations
  • Configure and customize ServiceNow solutions as per business needs
  • Translate enterprise architecture processes into technical solutions

Benefits

  • Scheduled work from home days with remote work flexibility
  • Opportunity to work in a dynamic, Agile environment
  • Exposure to leading financial service operations
  • Engagement in complex solution architecture and design
Full Job Description
ServiceNow FSO Architect
Fremont, California - Scheduled work from home days / Remote
Full Time

10 - 14+ years of experience in ServiceNow technology
Extensive experience with ServiceNow platform, specifically with FSO and CSM involving Financial Service Data Model for Banking / Insurance
ServiceNow scripting experience using JavaScript, HTML, CSS, XML and REST/SOAP Web Services.
Understanding and experience of Business Rules, Script Includes, UI Actions and all scripted aspects of ServiceNow.
Experience working with Agile teams, methodologies, and tools in a virtual environment.
At least 2-4 years of ServiceNow solution Implementation (configuration and customization) experience
Proven experience in at least one design, architect and implementation of FSO solutions involving Financial Data Model, Dispute management, Customer life cycle management, Treasury Operation, Payment operations, Card operations, Loan operation, Claims processing.
Around 1-2 years of working in ServiceNow FSO Projects and with experience on Requirements Gathering, Agile/Sprint Planning, Demos.
Strong background in solution architecture and technical design, with a focus on enterprise architecture, Financial Service Operation (FSO)
Strong understanding of Enterprise architecture processes and the ability to translate these into technical solutions.
Experience with ServiceNow client and server-side JavaScript and the ServiceNow APIs
Experience in architecting, solutioning, implementation and configuration of Financial Service Operation
Experience and expert understanding of key ServiceNow modules and concepts like CSDM, CMDB, Data Models, etc.
Advanced analytical and problem-solving experience, ability to multi-task and effectively manage priorities.
Strong understanding of ITIL and Service Management frameworks

Skills and Certifications
ServiceNow FSO Dispute management

Recruiter Submission Template

Full Name:
Degree, University and Completion Year:
Total experience as ServiceNow FSO Architect?
How many years of total experience do you have in ServiceNow Development ?
How many years of total experience do you have in CSM ?
How many years of total experience do you have in FSO (Dispute Management, Client Onboarding, Loan Operations, Card Operations, and Treasury Operations) ?
How many years of total experience do you have as an Architect ?
Motivation / Reason for Relocation (if not local):
Motivation / Reason for interest in this position:
Contact Number:
Email ID:
LinkedIn Profile URL:
Full Address (Street, City, State, Zip Code):
Notice Period (in weeks):
Current Work Authorization Status:
Expected Salary:

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