Role description
Job Title : ServiceNow Enterprise Architecture Architect
Location: Tampa, FL (Remote)
Experience
20 Years of IT Experience with 5 Years as ServiceNow Architect
Role Summary
The ServiceNow Enterprise Architecture EA Architect will lead the design implementation and governance of ServiceNow Enterprise Architecture capabilities across largescale enterprises
The architect will work closely with Enterprise Architects Application Owners Business Leaders Portfolio Managers and Platform Teams to establish business capability models application portfolios technology portfolios roadmaps reference architectures and technical debt management frameworks
This role is responsible for driving adoption of the ServiceNow Enterprise Architecture product and ensuring alignment between business strategy technology investments and enterprise transformation initiatives
The role requires strong expertise in ServiceNow APM EA Workspace CMDBCSDM Technology Portfolio Management and Enterprise Governance
Key Responsibilities
Enterprise Architecture Strategy
Define Enterprise Architecture vision and roadmap on the ServiceNow platform
Lead architecture transformation initiatives aligned with business objectives
Establish governance frameworks architecture standards and reference models
Collaborate with Chief Architects and Technology Leaders on strategic initiatives
ServiceNow Enterprise Architecture Implementation
Lead implementation of ServiceNow Enterprise Architecture including
Business Capability Management
Technical Capability Management
Application Portfolio Management APM
Technology Portfolio Management TPM
Application Roadmaps
Technical Debt Management
Rationalisation Modernisation Programs
Configure EA data models workspaces dashboards and governance processes
Ensure alignment between EA APM CMDB ITSM ITOM and Strategic Portfolio Management
Capability Portfolio Management
Develop and maintain Business Capability Taxonomy
Map capabilities to applications products services and technologies
Identify application redundancies and consolidation opportunities
Define application lifecycle risk and strategic investment models
Establish application scoring and assessment frameworks
Technical Architecture Governance
Design and govern Technical Reference Models
Drive technology lifecycle management and technical currency assessments
Lead architecture review boards and governance forums
Define enterprise architecture KPIs and scorecards
Stakeholder Management
Facilitate workshops with Business Architects Enterprise Architects Product Teams and Executives
Act as trusted advisor for business and technology transformation programs
Present architecture insights and recommendations to leadership teams
Integration Data Strategy
Define architecture integrations with
CMDB
Discovery
ITOM
ITSM
SAM Pro
HAM Pro
Strategic Portfolio Management
Cloud Platforms AWS Azure GCP
Ensure enterprisewide data quality and governance
Reporting Analytics
Design executive dashboards and architecture scorecards
Deliver portfolio health risk technical debt and investment insights
Provide datadriven recommendations for application modernization
Required Skills
ServiceNow Expertise
ServiceNow Enterprise Architecture
Application Portfolio Management APM
Technology Portfolio Management TPM
CMDB and CSDM
ITOM Discovery
Strategic Portfolio Management SPM
ITSM
Service Graph Connectors
Enterprise Architecture Frameworks
TOGAF
Zachman Framework
Gartner Pace Layering
Business Capability Modelling
Technology Reference Modelling
Technical Skills
Solution Architecture
Cloud Architecture AWSAzureGCP
Integration Architecture
Data Modelling
Reporting Analytics
Governance
Architecture Review Boards
Technology Lifecycle Management
Technical Debt Governance
Application Rationalisation
Preferred Qualifications
ServiceNow Certified System Administrator CSA
Certified Application Developer CAD
ServiceNow Certified Implementation Specialist
TOGAF Certification
ITIL FoundationManaging Professional
Cloud Certifications AWSAzureGCP
Key Deliverables
Enterprise Capability Models
Application Portfolio Repository
Technology Portfolio Repository
Architecture Roadmaps
Technical Reference Models
Technical Debt Dashboards
Portfolio Rationalisation Reports
Executive Governance Dashboards
Architecture Standards and Policies
