Morgan Stanley

ServiceNow Discovery Administrator (Hybrid)

Morgan Stanley$90K — $120K *
Enterprise Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Computer Science, Information Technology, or related field or equivalent experience
  • At least 6 years of hands-on experience with ServiceNow Discovery
  • Strong expertise in Discovery components including MID Servers and Probes
  • Experience managing CMDB data quality and reconciliation processes
  • Proficient in PowerShell and Python for automation tasks
  • Experience with Git, GitHub, Jenkins, and CI/CD practices
  • Understanding of networking concepts like TCP/IP and firewalls

Responsibilities

  • Administer and support the ServiceNow Discovery platform
  • Design and maintain Discovery Patterns, Probes, and Sensors
  • Troubleshoot Discovery issues through log analysis and configurations
  • Collaborate with teams to onboard new technologies for Discovery
  • Develop automation to streamline operational tasks
  • Manage configurations using GitHub and CI/CD pipelines
  • Monitor Discovery performance and implement quality improvements

Benefits

  • Hybrid work environment with options for remote work
  • Opportunity to lead and innovate in cyber security engineering
  • Engagement with teams across a global technology organization
  • Participation in Agile ceremonies for continuous improvement
  • Ability to contribute to platform architecture and best practices
Full Job Description
We're seeking someone to join our team as a ServiceNow Discovery Administrator to lead the design, implementation, and enhancement of our enterprise ServiceNow Discovery platform, driving accurate infrastructure visibility, high-quality CMDB data, and scalable automation across a global technology environment.

In the Technology division, we leverage innovation to build the connections and capabilities that power our Firm, enabling our clients and colleagues to redefine markets and shape the future of our communities. This is a Lead Cyber Security Engineering position at Vice President level, which is part of the job family responsible for providing specialist cyber expertise and creating solutions that protect the organization's systems and networks against actual and potential security threats and vulnerabilities.

What you'll do in the role:
  • Communicate regularly with product leads across the technology organization and discuss opportunities for improvement to existing and future technology solutions
  • Administer, configure, and support the ServiceNow Discovery platform, including MID Servers, schedules, credentials, and integrations
  • Design, develop, and maintain Discovery Patterns, Probes, and Sensors to enhance coverage and CMDB data accuracy
  • Troubleshoot Discovery failures by analyzing logs, connectivity, authentication, and infrastructure configurations
  • Partner with infrastructure, networking, cloud, and application teams to onboard new technologies and expand Discovery scope
  • Develop automation using PowerShell and Python to streamline administration, operational tasks, and Discovery processes
  • Manage Discovery configurations and code through GitHub and CI/CD pipelines using Jenkins and DevOps best practices
  • Monitor Discovery health, MID Server performance, and CMDB data quality, implementing improvements to ensure reliable asset visibility
  • Contribute to platform architecture, technology evaluations, and best practices for ServiceNow Discovery and enterprise asset management
  • Participate in Agile ceremonies and document configurations, procedures, and technical solutions to support knowledge sharing


What you'll bring to the role:
  • Advanced understanding of business line and discipline with some knowledge of competitive environment and other disciplines
  • Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent practical experience
  • At least 6 years of hands-on experience administering and engineering ServiceNow Discovery in large enterprise environments
  • Strong expertise in Discovery components, including MID Servers, Patterns, Probes, Sensors, credentials, and troubleshooting
  • Experience managing CMDB data quality, reconciliation processes, and identification rules
  • Strong Windows Server administration experience, including deployment and troubleshooting of MID Servers
  • Proficiency in PowerShell and Python for automation and infrastructure management
  • Experience with Git, GitHub, Jenkins, Jira, and CI/CD practices, including configuration-as-code
  • Strong understanding of networking concepts such as TCP/IP, DNS, firewalls, NAT, load balancing, SSL/TLS, and connectivity troubleshooting
  • Excellent analytical, problem-solving, and collaboration skills with experience working in Agile (Scrum or Kanban) environments


All our positions are located in Montreal, Quebec. We offer a hybrid work environment, combining remote work and attendance in the office.

Knowledge of French and English is required

About Morgan Stanley

Morgan Stanley Investment Management are active managers of capital, working to outperform the market and deliver results for their clients. Morgan Stanley Investment Management's long-tenured professionals apply their experience and expertise across public and private markets, in single-sector, multi-asset and custom solutions.

Morgan Stanley Careers

Joining Morgan Stanley today means becoming part of a global team dedicated to strengthening communities, pioneering innovation, and fostering diversity. As a leading global financial services firm, Morgan Stanley offers unparalleled job opportunities, career growth, and a culture of leadership that together create an exceptional employment experience. Work You’ll Do At Morgan Stanley, you will collaborate with knowledgeable professionals to drive innovation and deliver solutions in financial services. Our team is composed of diverse, talented individuals who bring their unique skills and perspectives to work every day, setting the standard for leadership in the global market. Morgan Stanley is not just a company; it's a place where ambitious, creative, and skilled individuals can build a rewarding career. Here, you can experience the benefits of a vibrant culture dedicated to professional growth and diversity training. Internship Programs Kickstart your career with Morgan Stanley’s internship programs. These positions offer invaluable industry insights and professional experience to students and recent graduates. Interns at Morgan Stanley gain hands-on experience, working alongside seasoned experts in a dynamic, supportive environment. Innovation and Professional Growth We believe in the power of innovation to solve complex problems and encourage our team to think differently and act boldly. Morgan Stanley supports your career development through comprehensive training, development programs, and leadership workshops, ensuring that every employee has the tools they need to succeed. Join Our Team Explore the various job opportunities at Morgan Stanley, from entry-level positions to executive roles. We are hiring individuals who are passionate about finance and eager to contribute to a team that values integrity, excellence, and a forward-thinking mindset. Enhance your skills through our networking events, mentorship opportunities, and ongoing professional development. Stay Connected Keep up to date with the latest from Morgan Stanley Careers by subscribing to our job alert emails. Tailor your preferences to receive updates about new postings, career tips, and exclusive insights from our team leaders. Apply Now Ready to take the next step in your career? Search open positions that match your skills and interests on the Morgan Stanley Jobs portal. Prepare your resume, refine your interview techniques, and join a company that values innovation and leadership. At Morgan Stanley, we’re not just building careers—we’re developing leaders. Discover how far your talents can take you by joining our team today.
Learn more about Morgan Stanley
Size
77,000 employees
Market Cap
$144.1 billion
Industry
Net Income
$10.9 billion
Founded
1935
5 Year Trend
+10%
Revenue
$52 billion
NASDAQ

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