Charles Schwab

ServiceNow Development Engineer

Charles Schwab$100K — $130K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 4+ years of software development experience with production applications.
  • 2+ years of practical ServiceNow development experience.
  • Proficient in server-side and client-side scripting, workflows, and data models on ServiceNow.
  • Experience in designing or supporting HR Service Delivery solutions.
  • Familiarity with REST APIs and system integrations.
  • Demonstrated troubleshooting skills for technical issues in live environments.
  • Knowledge of security compliance and best practices in development.

Responsibilities

  • Enhance the HR Service Delivery platform by implementing scalable solutions.
  • Collaborate with product owners and HR partners to meet business needs through efficient solutions.
  • Drive operational consistency and usability of the ServiceNow platform.
  • Support integrations and automation capabilities to improve system reliability.
  • Identify and implement workflow optimization opportunities to enhance employee experience.
  • Engage in quality assurance and release management processes to ensure smooth deployment.
  • Translate complex business requirements into technical solutions aligned with standards.

Benefits

  • Opportunity to work in a large-scale enterprise environment with a focus on HRSD.
  • Chance to influence platform outcomes and directly impact business performance.
  • Access to continuous learning and adaptability in service delivery.
  • Work within a governance-driven environment that values process integrity.
Full Job Description
As a ServiceNow Development Engineer, you will play a key role in advancing Schwab's HR Service Delivery (HRSD) platform by delivering scalable, reliable solutions that improve how employees and HR teams engage with services at scale. Working within an enterprise ServiceNow environment that supports tens of thousands of users, you will contribute to enhancing platform usability, driving operational consistency, and enabling automation that improves both employee and agent experiences.

In this role, you will apply a strong blend of technical problem-solving and practical decision-making to deliver moderately complex platform enhancements and configurations. You'll collaborate closely with product owners, HR partners, and engineering teams to translate business needs into efficient, standards-aligned solutions. Your work will directly influence platform performance, service quality, and process optimization, helping teams operate more effectively within a structured, governance-driven environment.

You will also contribute to improving system reliability and scalability by supporting integrations, automation capabilities, and release processes. Through continuous learning and a focus on adaptability, you'll identify opportunities to streamline workflows, strengthen compliance, and enhance the overall employee experience. This role offers the opportunity to build deep expertise in ServiceNow HRSD while expanding your ability to influence platform outcomes and deliver meaningful business impact.

What you have

To ensure that we fulfill our promise of "challenging the status quo," this role has specific qualifications that successful candidates should have:

Required Qualifications:

  • 4+ years of software development experience, including support of production applications
  • 2+ years of hands-on ServiceNow development experience
  • Hands-on experience with ServiceNow capabilities such as server-side scripting, client-side scripting, workflows, and data models
  • Experience designing or supporting HR Service Delivery (HRSD) or case management solutions
  • Working knowledge of REST APIs and system integrations
  • Experience troubleshooting and resolving moderately complex technical issues in live environments
  • Experience applying security, compliance, and scalability practices in development and configuration
  • Experience supporting testing, quality assurance, and release management processes
  • Demonstrated ability to translate business requirements into effective technical solutions
  • Experience working in enterprise, cloud-based environments within structured development lifecycle frameworks


Preferred Qualifications:

  • Experience with ServiceNow HR Service Delivery (HRSD) in a large-scale enterprise environment
  • Exposure to platform automation capabilities such as Now Assist or similar tools
  • Experience supporting integrations with HR systems such as Workday
  • Strong analytical thinking with the ability to assess tradeoffs and recommend practical solutions
  • Experience identifying process improvement opportunities and implementing enhancements

Applicants must be currently authorized to work in the United States on a full-time basis without employer sponsorship.

In addition to the salary range, this role is eligible for bonus or incentive opportunities.

About Charles Schwab

Charles Schwab is a financial services company that provides a full range of securities, brokerage, banking, money management, financial advisory, investor, and retirement plan services. It operates in four main divisions; investing, wealth management, banking, and trading. Charles Schwab provides a full-service brokerage platform that serves individual investors who invest on their own or through a workplace-sponsored retirement or equity plan, as well as banking through Schwab Bank. The firm was founded in 1973 and is headquartered in San Francisco, California.

Charles Schwab Careers

Join the vibrant team at Charles Schwab, a leader in global finance, where your career is propelled by innovation, leadership, and a commitment to diversity and professional growth. At Charles Schwab, we offer more than just job opportunities; we provide a platform for you to make a significant impact on the industry and our clients' lives.

Work You’ll Do

At Charles Schwab, we are dedicated to helping our clients manage their financial futures. Being part of our team means you'll work alongside some of the most skilled professionals in the financial services industry. Our culture thrives on teamwork, integrity, and relentless dedication to our clients. Whether you're looking for a position in financial consulting, technology, or administrative support, Charles Schwab offers a dynamic work environment where your skills will be honed and your achievements recognized.

Innovate and Lead

Embrace the opportunity to lead through innovation. Charles Schwab’s commitment to technology and innovation is fundamental to our service delivery. By joining our team, you will be at the forefront of developing new solutions that redefine the future of finance. Your leadership can guide significant projects that impact our company and the industry.

Grow Your Career

Charles Schwab believes in fostering the growth of its employees. Whether through professional development programs, diversity training, or leadership workshops, we ensure that our team members receive the support and training they need to advance their careers. With a variety of career paths available, your job at Schwab can evolve with your interests and expertise.

Internship and Employment Opportunities

Start your professional journey with Charles Schwab through our internship programs or full-time employment opportunities. We seek individuals who are passionate, curious, and ready to drive change. A career at Schwab is not just about having a job; it's about building a lasting relationship with a company that values your potential.

Benefits and Culture

Charles Schwab is renowned for its employee-friendly culture. We offer a comprehensive benefits package that supports the health, financial stability, and work-life balance of our team members. From competitive salaries and bonuses to health insurance and retirement plans, Schwab ensures that your career is as rewarding as it is enriching.

Networking and Professional Development

Expand your professional network and enhance your skills through our various networking events, mentorship programs, and training sessions. At Charles Schwab, we believe in leveraging collective expertise to foster learning and innovation. Engage with leaders, gain insights from experienced professionals, and build relationships that will aid your career trajectory.

Join Our Team

Explore the numerous career paths available at Charles Schwab and discover how your talents can be utilized to their fullest potential. Search open positions that match your skills and interests. We are continuously hiring across various disciplines and look forward to adding innovative, driven individuals to our team.

Stay Connected

Keep up to date with the latest from Charles Schwab Careers by subscribing to our job alert emails. Tailor your subscription to receive updates that align with your career preferences and be the first to know about new openings, company news, and professional tips.

Explore Charles Schwab Jobs

Ready to take the next step in your career? Visit our careers page to review current job openings, submit your resume, and prepare for your interview. At Charles Schwab, your future is waiting. [SEARCH CHARLES SCHWAB JOBS] Join Charles Schwab today and be part of a team that values diversity, innovation, and leadership—where your career can thrive in the exciting world of finance.
Learn more about Charles Schwab
Size
34,200 employees
Market Cap
$151.6 billion
Industry
Net Income
$3.2 billion
Founded
1973
5 Year Trend
+20%
Revenue
$12.1 billion
NASDAQ

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