SAIC

ServiceNow Developer

SAIC • $110K — $130K *
Oak Ridge, TN 37831Hybrid
Information Technology
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's Degree in Information Technology with 9 years of experience, including 7-9 years in ITSM and ServiceNow.
  • Proven experience integrating ServiceNow with enterprise systems.
  • Ability to obtain and hold a Public Trust Clearance; requires U.S. citizenship or green card with 3 years of residency.
  • Strong preference for ServiceNow certifications (CSA, CAD).
  • Experience with Scrum/Agile methodologies.

Responsibilities

  • Assist in implementing new ServiceNow modules aligned with strategic priorities and stakeholder engagement.
  • Enhance functionality of existing ServiceNow modules to improve workflow automation and user experience.
  • Foster interoperability through integrations with FAA systems, promoting a unified system-of-record.
  • Apply Agile SDLC methodologies to lead ServiceNow integrations, ensuring seamless data flow.
  • Collaborate with stakeholders to gather requirements and design integration solutions.
  • Implement ServiceNow enhancements using best practices for continuous improvement.
  • Support business process reengineering to maximize value from integrated ServiceNow solutions.

Benefits

  • Opportunity to work in a pivotal role within the FAA's ServiceNow environment.
  • Engagement in agile development practices that promote innovation.
  • Collaboration with diverse stakeholders across the FAA.
  • Potential for professional growth through exposure to enterprise-level integrations.
  • Contribution to enhancing operational transparency and user experience.
Full Job Description
Job Description

In this role, you will play a pivotal role in enhancing and integrating platform capabilities and module functionalities within the FAA ServiceNow environment. You will be instrumental in supporting the FAA through agile development practices, driving seamless integration of various systems and tools to optimize service.

Responsibilities
  • Assist in implementing new ServiceNow modules and platform capabilities aligned with enterprise strategic priorities, ensuring appropriate stakeholder engagement and operational integration.
  • Mature and enhance functionality across previously implemented ServiceNow modules, driving improved workflow automation, data quality, operational transparency, and user experience.
  • Foster platform-wide interoperability through integrations with FAA systems and data repositories, promoting a unified system-of-record across AIT and enterprise stakeholders.
  • Apply Agile Software Development Life Cycle (SDLC) methodologies to lead the integration of ServiceNow with other enterprise systems, ensuring seamless data flow and interoperability between various tools and platforms.
  • Collaborate with stakeholders to gather requirements and design integration solutions that align FAA's digital governance and enterprise architecture frameworks.
  • Implement ServiceNow enhancements and integrations, leveraging best practices to ensure iterative delivery, continuous improvement, and alignment with evolving mission and operational priorities.
  • Assist in promoting FAA business process reengineering and standardization to maximize the business value derived from integrated ServiceNow solutions.
  • Assist with providing all required documentation, process guides, governance artifacts, knowledge transition artifacts and training materials to support enterprise-scale operations and adoption.


Qualifications

Required Skills and Experience:
  • Bachelor's Degree in Information Technology and 9 years of experience including 7-9 years of relevant ITSM and ServiceNow experience.
  • Proven experience with integrating ServiceNow with enterprise systems.
  • The ability to obtain and hold a Public Trust Clearance is essential, citizenship or green card with 3 years of residency.

Desired Skills and Experience:
  • Strong preference for individuals with ServiceNow certifications, including Certified System Administrator (CSA) and Certified Application Developer (CAD).
  • Proven experience with Scrum/Agile methodologies.
  • Familiarity with supporting FedRAMP-authorized software is a plus.
  • Results-Driven: Demonstrates a commitment to achieving integration goals delivering superior results with minimal oversight.
  • Entrepreneurial Spirit: Embraces integration challenges with creativity and resourcefulness, continuously striving for excellence and innovation.
  • Highly Motivated: Brings energy and enthusiasm to their work, setting ambitious goals and pushing boundaries to achieve them.


About SAIC

Science Applications International Corporation (SAIC) is a technology integrator in the technical, engineering, intelligence, and enterprise information technology markets. SAIC has approximately 26,000 employees and operates in more than 70 countries. The company was founded in 1969 and is headquartered in Reston, Virginia. SAIC provides services to the U.S. government, including the Department of Defense, the intelligence community, and civilian agencies. The company also serves commercial customers in the healthcare, energy, and financial services sectors.
Learn more about SAIC
Size
26,000 employees
Market Cap
$6 billion
Industry
Information Technology
Net Income
$206 million
Founded
1969
5 Year Trend
+10.7%
Revenue
$6.8 billion
NASDAQ
SAIC
* Ladders Estimates

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