Qualifications

• Bachelor's or Master's degree in Computer Science, Computer Information Systems, or Information Technology.
• Experience in developing and managing ServiceNow workflows.
• Proficiency in system administration for ServiceNow.
• Strong analytical skills to assess complex business requirements.
• Ability to provide accurate estimates for project timelines.

Responsibilities

• Design and develop new workflows and processes in ServiceNow.
• Administer the ServiceNow system on a daily basis, including user and role management.
• Lead maintenance and upgrade planning for ServiceNow.
• Provide estimates for the level of effort required for releases.
• Take ownership of business requirements and ensure their successful completion.
• Manage and resolve incidents related to ServiceNow applications.

Benefits

• Flexible working hours to promote work-life balance.
• Opportunities for professional development and certifications.
• Health and wellness programs to support employee well-being.