NorthShore

ServiceNow Developer

NorthShore • $86K — $134K *
Warrenville, IL 60555In-Person
Enterprise Technology
5 - 7 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • Bachelor's degree in technology, Computer Science or related field, or equivalent experience
  • ServiceNow Certified System Administrator (CSA) required
  • Five or more years of experience supporting enterprise IT operations
  • Three or more years of hands-on development experience with the ServiceNow platform
  • Strong understanding of ServiceNow CMDB and data standards preferred
  • Experience with JavaScript and Glide APIs is essential
  • Excellent communication and collaboration skills

Responsibilities

  • Design, develop, test, and deploy new applications on ServiceNow
  • Create and maintain business rules, UI policies, and client scripts
  • Develop integrations with other systems using APIs and web services
  • Assist with incident and request triage and administrative tasks
  • Align platform solutions with business needs across ITSM and ITOM
  • Participate in Change Advisory Board meetings for change assessments
  • Create reports and dashboards for performance visibility

Benefits

  • Incentive pay for select positions
  • Opportunity for annual increases based on performance
  • Career pathways for professional growth
  • Various medical, dental, pet, and vision options
  • Tuition reimbursement
  • Free parking
  • Wellness program savings plan
  • Health savings account options
  • Retirement options with company match
  • Paid time off and holiday pay
  • Community involvement opportunities
Full Job Description
Hourly Pay Range:
$41.64 - $64.54 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors.

Position Highlights:
  • Position: ServiceNow Developer
  • Location: Skokie, IL or Arlington Heights, IL or Warrenville, IL
  • Full Time
  • Hours: Monday-Friday, 8:00am - 4:30pm
  • Required Travel: local travel to other corporate sites may be needed.
  • Hybrid Position


A Brief Overview:
The ServiceNow Developer is responsible for the design, development, and maintenance of applications and solutions within the ServiceNow platform. This role involves working with stakeholders to understand requirements, developing workflows, scripts, and integrations, and supporting the overall health and operation of the platform. The position assists with general ServiceNow platform support, operations, and will be actively involved in maturing the platform's capabilities. Participation in change governance processes, such as the Change Advisory Board (CAB), is also expected.

This is a hands-on opportunity for a developer who thrives on building solutions, enhancing the ServiceNow platform, and collaborating across IT teams. You'll play a key role in developing and supporting core ServiceNow applications and delivering value through automation and process improvement.

What you will do:
  • Design, develop, test, and deploy new applications, modules, and enhancements on the ServiceNow platform.
  • Create and maintain business rules, UI policies, client scripts, and other scripting components.
  • Develop and support integrations with other systems using APIs, web services, and other standard methods.
  • Assist with general ServiceNow operations, including incident and request triage, access provisioning, enhancement testing, and administrative tasks.
  • Partner with process owners and stakeholders to align platform solutions with business needs across ITSM, ITOM, and other functional areas.
  • Participate in Change Advisory Board (CAB) meetings to assess the technical impact of proposed changes.
  • Create and maintain reports, dashboards, and performance analytics to provide visibility into platform data and processes.
  • Support and collaborate with teams working in various ServiceNow modules, including Hardware Asset Management (HAM) and Software Asset Management (SAM).
  • Provide guidance and training to stakeholders and technical users on ServiceNow best practices.
  • Contribute to the continuous improvement of the ServiceNow platform by identifying opportunities for automation and efficiency.


What you will need:
  • Education: Bachelor's degree in technology, Computer Science or related field, OR equivalent work experience.
  • Certification(s): ServiceNow Certified System Administrator (CSA) - Required
  • ServiceNow Certified Application Developer (CAD) - Nice to Have
  • Certified Implementation Specialist - ITSM - Nice to Have
  • Certified Implementation Specialist - Discovery (CIS-Discovery) - Nice to Have
  • Certified Implementation Specialist - Service Mapping - Nice to Have
  • Experience: Five (5) or more years of experience supporting enterprise IT operations, systems, or platforms.
  • Three (3) or more years of hands-on development experience with the ServiceNow platform.
  • Unique or Preferred Skills:
  • Highly Preferred: Strong understanding of the ServiceNow CMDB, CI lifecycle management, and data standards. Hands-on experience with ServiceNow Discovery, Service Mapping, and the Common Service Data Model (CSDM).
  • Experience with JavaScript, Glide APIs, and ServiceNow development best practices.
  • Familiarity with platform integrations using REST, SOAP, and other web services.
  • Participation in change management or CAB processes.
  • Working knowledge of ServiceNow administration and basic scripting concepts.
  • Excellent verbal and written communication and presentation skills.
  • Strong problem-solving, critical-thinking, and collaboration skills.
  • Ability to manage multiple priorities and contribute to strategic platform initiatives.


Benefits (For full time or part time positions):
  • Incentive pay for select positions
  • Opportunity for annual increases based on performance
  • Career Pathways to Promote Professional Growth and Development
  • Various Medical, Dental, Pet and Vision options
  • Tuition Reimbursement
  • Free Parking
  • Wellness Program Savings Plan
  • Health Savings Account Options
  • Retirement Options with Company Match
  • Paid Time Off and Holiday Pay
  • Community Involvement Opportunities


About NorthShore

NorthShore Careers

There has never been a better time to explore the diverse job opportunities at NorthShore, a leader in fostering professional growth and innovation in the industry.

Work You’ll Do

Join NorthShore’s dynamic team to assist some of the most respected companies in navigating their paths to digital mastery and operational excellence. Elevate industries and transform business processes with the brightest minds at NorthShore. This company stands at the forefront of technology, combining industry expertise with a commitment to digital innovation. Lead with a distinct advantage in the marketplace, harnessing NorthShore’s unique blend of technology insight and deep industry knowledge. Engage with a global network of business and technology advisors dedicated to guiding clients through their transformation journeys. Collaborate with a robust team of professionals, making NorthShore a powerhouse of knowledge and capability in the tech industry.

Introducing the NorthShore Business Advisory Group

This group is at the helm of building a leading advisory team, guiding well-known companies worldwide through their digital transformation challenges with cutting-edge solutions.

Innovate at Work

Be part of NorthShore’s extensive network of experts, where innovation meets deep industry expertise and digital strategy.

Drive Innovative Solutions

Deliver targeted, innovative solutions that leverage the most trusted enterprise platforms, backed by a wealth of consulting experience and a commitment to forward-thinking.

Join a Stellar Team

Engage in projects utilizing a wide array of Microsoft technologies, and leverage the combined capabilities, global reach, and collaborative spirit of NorthShore’s team.

Future-Proof Your Career

Advance your career with NorthShore, where the opportunities for professional development are vast, supported by unparalleled training, development programs, and certification support.

Explore Opportunities

Discover how NorthShore leads companies like EcoSolutions towards sustainable practices with advanced predictive analytics, enhancing operational efficiency and reducing environmental impact.

The NorthShore Edge

NorthShore’s combined service capabilities and global reach enable clients to tackle disruption and lead industry transformations effectively. Clients globally turn to NorthShore for innovative strategies and solutions that drive growth and success in the digital age.

Stay Connected

Join the Team

Search for open positions that align with your skills and interests at NorthShore. The company seeks passionate, curious, and creative individuals who are ready to contribute to a team-driven environment. SEARCH NORTHSHORE JOBS

Keep Up to Date

Stay informed with career tips, insider perspectives, and industry-leading insights you can utilize today—all from the professionals who are part of NorthShore.

READ CAREERS BLOG

Job Alert Emails

Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await at NorthShore.
Learn more about NorthShore
Size
11 employees
Industry
Business Services
* Ladders Estimates

Similar Jobs

Ad banner background

Get Ready For Your
Next Interview

More Jobs at NorthShore

More Enterprise Technology Jobs

Find similar ServiceNow Developer jobs:

NationwideWarrenville, IL