Requisition ID: 20297
SummaryThe ServiceNow Developer will create and maintain ServiceNow solutions for IT and enterprise customers. A well-qualified candidate will have strong customer service skills, take initiative, own issues from start to finish, and practice proactive communication within a collaborative Agile team.
What You'll Do- Supporting ServiceNow platform solutions including catalog items, flows, integrations, and scoped applications.
- Administration, configuration, and support of a cloud base solution.
- Executing advanced scripting of Business Rules, UI Policies, Client Scripts, Script Includes, etc.
- Partnering with internal departments to help gather and define solution requirements and testing.
- Developing and collaborating as part of an Agile team.
- Hybrid work environment with a two day a week in office requirement.
EducationA bachelor's degree relevant to the assignment from an accredited institution is preferred.
ExperienceThis position may be filled at one of three levels outlined below, based on the candidate's relevant education, experience, or a combination of both that demonstrates the required knowledge, skills, and competencies.
- Level I - Associate: In lieu of a degree, 4 years of relevant experience or an equivalent combination of education and experience totaling 4 years may be considered.
- Level 2 - Journey: Minimum 2 years of relevant experience required. In lieu of a degree, 6 years of relevant experience or an equivalent combination of education and experience totaling 6 years may be considered.
- Level 3 - Senior: Minimum 5 years of relevant experience required. In lieu of a degree, 9 years of relevant experience or an equivalent combination of education and experience totaling 9 years may be considered.
Eligibility for advancement (progression) to the next level in the same role is based on overall job performance, mastery of all functional responsibilities, and time in position, as assessed by the supervisor.
Additional Requirements and Qualifications- Strong customer service skills.
- ServiceNow Certified System Administrator.
- Experience with JavaScript and HTML is preferred.
- Working knowledge of SDLC.
- Experience supporting applications in a production environment.
- ITIL Certification.
Hybrid WorkplaceSRP currently offers a hybrid workplace, which allows employees whose jobs can be performed remotely, and who have sufficient technical capability, to telework up to three days per week. Although teleworking is available, all employees must live and work in Arizona.
