ServiceNow Alliance Partner Manager - North AmericaYour key responsibilities:- Drive ServiceNow Business Segment referral business
- Build, nurture, and manage relationships with ServiceNow Business teams
- Align Vonage's sales reps with their counterparts to generate pipeline and close opportunities
- Own executive alignment and sales engagement - position Vonage as ServiceNow's top communication partner
- Plan and lead joint field events with ServiceNow (both partner-facing and customer-facing)
- Collaborate cross-functionally within Vonage to maintain momentum on partner strategy and joint outcomes Coordinate and run interlocks, milestone tracking, and strategy sessions with partners and internal stakeholders.
- Drive execution of regional go-to-market strategies with ServiceNow and other alliance partners.
- Deliver internal training sessions to equip Sales, Product, Services, and Support teams on partner ecosystem updates.
- Represent Vonage at industry events, promoting our brand and ecosystem value.]
- Manage technical and business escalations to maintain partner success and deal velocity.
- Execute against established revenue, activity, and relationship goals. Support ongoing optimization of alliance processes to enhance partner program impact.
Who you are:- A relationship-driven professional who thrives in a partner-centric ecosystem
- Experienced in working with alliances, channel sales, or ecosystem partnerships
- Strategic and detail-oriented with a passion for joint value creation and partner enablement
- Capable of influencing cross-functional teams and engaging with executive-level stakeholders
- An excellent communicator-able to tailor messages to various audiences and formats
- Comfortable analyzing complex data and solving problems with a collaborative mindset
- Experience within the ServiceNow ecosystem is a plus
What you'll bring:- Proven experience in Alliance Partner Management or Partner Sales
- ServiceNow experience preferred
- Strong track record of recruiting, onboarding, and enabling partners
- Prior experience or familiarity with the ServiceNow ecosystem is a must
- Prior direct sales experience is a huge plus a desire to succeed and a "get-it-done" attitude
How you'll benefit:- Company Bonus or Commission Structure (depending on the role)
- Medical, Dental, and Vision Coverage Options
- 401(k) Savings Plan
- Company-Paid Basic Life and AD&D Insurance
- Short-Term Disability (STD)
- Long-Term Disability (LTD)
- Maternity/Parental Leave
- Flexible Spending Accounts (FSA)
- Health Savings Account (HSA)
- Employee Support Program (EAP)
- Voluntary Supplemental Insurance
- Lifestyle Benefits
- Volunteer Time Off (VTO)
- Tuition Reimbursement - available for select positions; full details will be shared during the interview process
US Pay Transparency reflects Base Pay. This position is also eligible for commission.#LI-RV1US Pay Transparency
$130,000-$155,000 USD
There's no perfect candidate. You don't need all the preferred qualifications to make a valuable impact on our team. Our employees and customers come from diverse backgrounds, so if you're passionate about what you could achieve at Vonage, we'd love to hear from you.
Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location.
