Asbury Automotive Group, Inc

Service Shop Foreman

Asbury Automotive Group, Inc$120K — $150K *
Manufacturing & Automotive
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of experience in a service shop environment
  • Strong leadership and supervisory skills
  • Effective communication at all management levels
  • Proven problem-solving and analytical thinking
  • Valid driver's license and clean driving record
  • Ability to pass background and drug screening

Responsibilities

  • Lead and train the service team in technical information and best practices
  • Maintain high customer satisfaction scores and address customer conflicts
  • Ensure efficient and quality vehicle repairs and maintenance
  • Oversee inventory of tools and ensure proper working order
  • Facilitate ongoing manufacturer training for team members
  • Actively promote collaboration between departments
  • Monitor and achieve facility utilization and department-specific goals

Benefits

  • Weekly pay
  • Paid holidays and time off
  • Comprehensive insurance plans including medical and dental
  • 401k plan with company match
  • Access to continuous training and a career development tool
  • Paid parental leave and pregnancy disability leave
  • Loan relief resources for technicians
  • Employee discounts on parts and services
  • Scholarship opportunities and community service initiatives
Full Job Description
The Shop Foreman is responsible for leading the service shop in understanding and distributing manufacturer technical information. The Shop Foreman is responsible for assisting in the recruiting, supervising and training of the team members.

  • Establish and maintain a good working relationship with all dealership personnel, members of his/her team, and other employees in the department
  • Maintain manufacturer Customer Satisfaction Index at or above the Asbury specified goal(s) in Service for district, regional and national scores
  • Repair and perform maintenance on customer vehicles and ensure that the work is done expeditiously and correctly
  • Create and maintain a high level of customer satisfaction and find resolutions to customer conflicts in a manner that does not compromise the customer's interest, while maintaining appropriate attention to department profits
  • Assist the service advisors and the Service Director with information, forms, reports, and/or documentation related to customer relations, as requested
  • Professionally and effectively train and develop technicians
  • Consistently meets Asbury specified goals for Customer Pay Repair Order count growth
  • Maintain an inventory of manufacturer and company specified mechanical tools and devices (including "Special Tools") in proper working order to include shop equipment, tool, and additional training when needed to perform
  • Participate in and direct department personnel to utilize product and technical training as assigned by the manufacturer and management
  • Participate in manufacturer-sponsored training programs, schools, and events
  • Maintain Technician Proficiency as specified by Asbury standards
  • Review technical bulletins and other publications as assigned by the manufacturer
  • Achieve Facility Utilization according to Asbury goals and guidelines
  • Actively promote effective working relationships between associates and departments in the dealership, including off-site support personnel and management
  • Able to work independently and communicate effectively with all levels of management, staff, and vendors
  • Process and solutions oriented, analytical, and detailed oriented
  • Must possess effective supervisory and leadership skills
  • Must be at least eighteen years of age
  • Must have a valid driver's license and meet company MVR policy requirements
  • Must be able to pass pre employment screens (background and drug test)


Company Benefits:

Pay and Recognition:
  • Weekly pay
  • $120,000-150,000 per year based on experience
  • Paid holidays & paid time off
  • Paid training
  • Stock Awards (select management and front-line team members eligible)

Insurance / Retirement:
  • Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plans
  • Up to 12 weeks paid pregnancy leave (disability leave)
  • Paid Parental Leave
  • Health savings
  • Flex spending accounts (tax-free)
  • Short-term and Long-term disability plans
  • Life Insurance (Whole Life and Term)
  • 401k with company match
  • Pet Insurance

Learning, Tuition Assistance and Career Development:
  • Digital career path tool to assist with career development
  • Continuous training through Asbury's Internal Learning Management System

Professional growth and development opportunities. Additional advantages:
  • Technician Student loan relief resources
  • Employee assistance program
  • Employee discounts on parts and service repairs
  • Scholarship awards
  • Opportunities to join our community service initiatives, which includes paid volunteer hours
  • Employee referral program with bonus opportunities

INDSERVICECPT

About Asbury Automotive Group, Inc

Asbury Automotive Group, Inc., headquartered in Duluth, GA, is one of the largest automotive retailers in the U.S. Built through a combination of organic growth and a series of strategic acquisitions, Asbury now operates through geographically concentrated, individually branded regions.Asbury Automotive Group is building the foundation today that will change the way we do business tomorrow.

Asbury Automotive Group, Inc. Careers

Join the dynamic team at Asbury Automotive Group, Inc., a trailblazer in the automotive industry, and be part of a professional community that values innovation, leadership, and diversity. As one of the largest automotive retail and service companies in the U.S., we offer unparalleled job opportunities that propel your career to new heights. Work You’ll Do At Asbury Automotive Group, Inc., you will collaborate with a team of passionate, curious, and skilled professionals dedicated to reshaping the future of automotive retail. Our commitment to digital innovation and superior customer service sets us apart in the industry. By joining our team, you help us drive transformative strategies that lead to operational excellence and market leadership. Transform Your Career Embark on a journey of professional growth and continuous learning at Asbury Automotive Group, Inc. We provide a wealth of resources to foster your development, including leadership programs, diversity training, and comprehensive benefits to support both your professional and personal life. Our culture thrives on mentorship and networking, ensuring you have the guidance and connections necessary to succeed. Innovative Work Environment Asbury Automotive Group, Inc. is at the forefront of the automotive industry, integrating advanced technology and innovative practices across all facets of our business. From sales and customer service to management and technical positions, our team is equipped with cutting-edge tools and a growth mindset that encourages innovation and operational excellence. Be Part of a Great Team Our team at Asbury Automotive Group, Inc. is our greatest asset. We are committed to fostering an inclusive environment where every team member can thrive. Diversity and collaboration are at the core of our culture, driving us towards achieving collective and individual successes. Future-Proof Your Career With Asbury Automotive Group, Inc., the path to a fulfilling career is wide open. Our range of positions—from entry-level roles to executive leadership—provides near-limitless opportunities for career advancement. Whether you are looking for an internship, full-time employment, or a leadership role, you will find a position that matches your skills and ambitions. Explore Job Opportunities Discover the exciting career paths available at Asbury Automotive Group, Inc. Our hiring process is designed to identify and nurture talent, ensuring that every employee is well-placed to contribute to our collective goals. Prepare your resume, sharpen your interview skills, and get ready to join a company that values what you bring to the table. Stay Connected Join Our Team Search open positions that match your skills and interests. We look for driven, creative, and solution-oriented team players. Explore our job listings and find out how you can contribute to our success. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the rewarding opportunities that await at Asbury Automotive Group, Inc.
Learn more about Asbury Automotive Group, Inc
Size
14,200 employees
Market Cap
$3.7 billion
Industry
Net Income
$254.4 million
Founded
2002
5 Year Trend
+8.5%
Revenue
$7.1 billion
NASDAQ

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