Essential Responsibilities

• Own end-to-end patient operations across assigned clients, including patient access, scheduling, pre-registration, authorization, and customer service, while driving KPI improvement and leading remediation plans for performance risks.
• Lead client and stakeholder relationships as the main point of accountability, guiding client discussions, aligning cross-functional teams, and removing barriers to execution.
• Turn analytics into action by conducting deep-dive performance analysis, identifying trends and root causes, and establishing clear daily, weekly, and monthly monitoring rhythms.
• Build and lead high-performing teams across geographies and functions, with a focus on coaching, performance management, succession planning, and strengthening analytical and problem-solving capabilities.
• Drive process improvement and scalable delivery by standardizing reporting, implementing best practices, and developing repeatable frameworks in complex, matrixed, outsourced environments.

Education Level
Bachelor's - Equivalent experience will be considered in lieu of a degree

Experience Level
At least 5+ years of Operational experience with at least 3 years in Revenue Cycle and 2+ years of management experience.

Licenses and Certifications
Not Specified

Skills
Not Specified

Physical Demands
• Sitting
• Standing
• Extended Computer Usage
• Walking

Work Environment
• Well-lit
• Remote
• Noise Level -Quite
• Climate Controlled
For this US-based position, the base pay range is $65,000.00 - $116,747.20 per year . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.

This job is eligible to participate in our annual bonus plan at a target of 10.00%

The healthcare system is always evolving - and it's up to us to use our shared expertise to find new solutions that can keep up. On our growing team you'll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career.

Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team - including offering a competitive benefits package.

To learn more, visit: R1RCM.com

Visit us on Facebook