Service Consultant

Hyundai Motor America

$65K — $120K *
Manufacturing & Automotive
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • High School diploma required.
  • 1-3 years of automotive service experience needed.
  • Experience in customer service and communication essential.
  • Familiarity with vehicle performance and service requests preferred.
  • Knowledge of warranty and service contract coverage important.

Responsibilities

  • Initiate automotive services by identifying performance issues.
  • Verify warranty and service contract coverage for customers.
  • Develop accurate repair estimates for customer approval.
  • Write detailed repair orders for the technicians.
  • Maintain organized customer records and service history.
  • Act as the liaison between customers and technicians, ensuring clear communication.

Benefits

  • Generous pay plan offered.
  • Paid vacations available.
  • 401k retirement plan provided.
Full Job Description
Overall Summary

As a service consultant you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records. You will serve as the communicator and liaison between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.

Education

High School

Experience

1-3 years

Additional Information

We are looking for a talented ASM to join our winning team. Are you currently an Automotive professional looking to expand you career, if so we would like to hear from you. This is a full time demanding position, 2 Saturdays a month are required. Please only experienced automotive professionals apply.
We offer generous pay plan
paid vacations
401k

Employment Position: Full Time

Salary: $65,000.00 - $120,000.00 Yearly

Salary is negotiable.

Zip Code: 01105

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