Lithia Motors Inc

Service Advisor

Lithia Motors Inc$64K — $161K *
Retail & Consumer Goods
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 1+ years of previous Service Advisor experience in a dealership environment.
  • Experience with CDK software.
  • Preference for experience with luxury or European brands (not required).
  • Valid driver's license with an acceptable driving record.

Responsibilities

  • Serve as the primary contact for Porsche service customers, ensuring top-notch customer service.
  • Schedule appointments and prepare repair orders efficiently.
  • Communicate maintenance recommendations and repair options clearly to customers.
  • Coordinate with technicians to keep customers updated during the repair process.
  • Help achieve departmental sales and customer satisfaction goals.

Benefits

  • Competitive pay
  • Medical, Dental and Vision Plans
  • Paid Holidays & PTO
  • Short and Long-Term Disability
  • Paid Life Insurance
  • 401(k) Retirement Plan
  • Employee Stock Purchase Plan
  • Access to Lithia Learning Center
  • Vehicle Purchase Discounts
  • Wellness Programs
Full Job Description
Dealership:
L0835 Porsche Beverly Hills

Porsche of Beverly Hills

Now Hiring: Service Advisor
  • Pay: $64,500 - $161,800 Annually
  • Schedule: Full Time
  • Department Hours: Monday to Friday 7:30am - 5:00pm


What You'll Do
  • Be the primary contact for Porsche service customers, delivering a first-class customer experience.
  • Schedule appointments and prepare repair orders.
  • Communicate maintenance recommendations and repair options.
  • Coordinate with technicians and keep customers informed throughout the repair process.
  • Help achieve departmental sales, CSI, and customer satisfaction goals


What You'll Bring
  • 1+ years of previous Service Advisor experience in a dealership environment.
  • CDK experience.
  • We prefer experience with luxury or European brands, but do not require it.
  • Acceptable driving record and a valid driver's license in your state of residence.


Total Rewards

The Annual Estimated Earnings Range is $64,500 - $161,800.

This is a performance driven position, eligible for short-term and/or long-term incentives as part of total compensation, which includes Individual Sales, Individual Gross Profit, and Individual Manufacturer Approvability, Customer Pay Labor per RO, Flat Rate Hours.

Actual pay offered may vary depending on skills, experience, job-related knowledge, and physical location. Final compensation will be established through the interview process in accordance with applicable pay equity and transparency laws.

We offer a comprehensive benefits package designed to support you and your family, including:
  • Competitive pay
  • Medical, Dental and Vision Plans
  • Paid Holidays & PTO
  • Short and Long-Term Disability
  • Paid Life Insurance
  • 401(k) Retirement Plan
  • Employee Stock Purchase Plan
  • Lithia Learning Center
  • Vehicle Purchase Discounts
  • Wellness Programs


Additional information about our Total Rewards benefits can be reviewed on our careers site at www.totalrewards.lithiadriveway.com.

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