Job DescriptionWe're seeking a Senior Vice President, MQ Support / Administrator professional to join our production services middleware team in Pittsburgh, PA; New York, NY; New Jersey; or Lake Mary, FL.
In this role, you'll make an impact in the following ways:- Administer, support, and provision IBM MQ environments across IBM MQ appliances and/or containerized platforms
- Manage TLS certificates to maintain secure and reliable messaging connectivity
- Perform firmware upgrades and support ongoing platform maintenance activities
- Deploy, configure, and maintain MQIPT environments
- Provision new MQ infrastructure and support day-to-day operational requirements
- Monitor platform health, troubleshoot issues, and drive timely resolution of incidents
- Support incident management activities, including triage, escalation, resolution, and service restoration
- Support change management processes, including production changes, maintenance planning, and implementation activities
- Partner with infrastructure, security, and application teams to ensure platform stability, security, and compliance
- Interpret and translate application requirements into meaningful infrastructure solutions
- Work directly with vendors during complex troubleshooting and remediation efforts
- Maintain operational documentation, technical procedures, and support standards
- Contribute to continuous improvement, reliability enhancement, and performance optimization initiatives
To be successful in this role, we're seeking the following:- 12+ years of experience supporting and provisioning IBM MQ
- Hands-on experience with IBM MQ appliances and/or container-based MQ deployments
- Experience managing TLS certificates in enterprise environments
- Experience performing firmware upgrades and related infrastructure maintenance
- Experience with MQIPT deployments and provisioning
- Experience with change management and incident management in a production support environment
- Ability to interpret and translate application requirements into infrastructure solutions
- Experience working directly with vendors during complex troubleshooting and remediation efforts
- Strong troubleshooting, problem-solving, and production support experience
- Strong understanding of secure messaging, connectivity, and operational best practices
- Ability to work effectively across teams in a fast-paced enterprise environment
- z/OS support experience strongly preferred
- MQ cluster support experience strongly preferred
- ACE support experience preferred
- Strong communication skills strongly desired
- Experience supporting highly available, enterprise-scale messaging environments preferred
- Familiarity with automation, scripting, or infrastructure-as-code practices preferred
- Experience working in large, regulated financial services environments preferred
BNY assesses market data to ensure a competitive compensation package for our employees. The expected base salary for this position when employment commences can be found in the Job Info section at the bottom of the posting.
Base salary offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. Base salary is only part of the total rewards package, which may include eligibility for an annual discretionary incentive award. Subject to the terms and conditions of the applicable plans then in effect, eligible employees may enroll in a 401(k) plan as well as participate in Company-sponsored medical, dental, vision, and basic life insurance plans for the employee and the employee's eligible dependents. Eligible employees also may receive other benefits (including various paid time off benefits, such as vacation and sick time), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.
If hired, the employee will be in an "at will" position and the Company reserves the right to modify base salary (as well as any other discretionary payments or compensation programs) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.
