Job DescriptionIn this role, you'll make an impact in the following ways:
- Install/configure/upgrade DB2 and related software products. This includes middleware. products that may have both mainframe and distributed components.
- Troubleshoot DB2 subsystem problems.
- Customize software to meet user needs.
- Communicating, Scheduling and coordination of changes, requests and incidents.
- Initiate and participate in Proofs of Concept for new technologies.
- Participate in Disaster Recovery and other mainframe exercises.
- Work after normal business hours and on weekends to perform software upgrades and coverage.
- Support multiple projects/upgrades/initiatives simultaneously.
- Be available to provide 24X7 coverage and support and respond to calls for assistance in a timely manner.
- Designs, implements, integrates, and provides full support for complex software in a multi-tiered, multi-platform environment.
- Researches and recommends the appropriate system software to meet corporate standards and objectives for system performance.
- Identifies and solves complex and critical systems related issues to meet the objectives for the corporation.
- Provides input into platform selection, version implementation, software product recommendation, and usage of enhanced functionality.
- Assists with complex issues in the installation, support, troubleshooting, and repair of data centre equipment.
- Implements, integrates, and provides full support for middleware software in a multi-tiered, multi-platform environment.
- Collaborates and consults with application development teams to determine middleware platform selection, efficient transaction design, use and recovery procedures in line with business requirements.
- Communicates with internal and external system users to address concerns and make sure that technical issues are dealt with appropriately.
- Manage ticket queues and handles complex escalated issues.
- Analyze repeat incident patterns to identify opportunities for cost reduction and productivity enhancements.
- Work with vendors to ensure efficient incident resolution.
To be successful in this role, we're seeking the following:
- Strong z/OS Mainframe Systems Programming background, including SMPE.
- Senior level knowledge of DB2 and DB2 Data Sharing.
- Experience working with vendors to resolve software and Systems issues.
- Installation and Maintenance of DB2 Program Product Installations (with creating Implementation and Backout Plans)
- Ability to provide coverage for DB2 and Product installations and the many mainframe initiatives. Willing to work weekends.
- Strong Knowledge of REXX Programming
- DB2 Connect on LUW skills are huge pluses.
- Experience with Performance/Monitoring products and performance tuning is a plus
- Knowledge on products like BMC-Catalog Manager, BMC-Apptune, IBM-Optim, Rocket-Shadow, Broadcom-SYSVIEW, Informatica-Powerexchange, IBM Q/SQL-Rep
- Able to communicate effectively with application programmers and DBA's.
- Troubleshoot DB2 subsystem problems and resolve them in a timely manner.
- Ability to lead projects and complete them on schedule.
- Experience with Service Now and JIRA.
- Bachelor's degree in computer science or a related discipline, or equivalent work experience required, advanced degree preferred, 8 - 10 years of related infrastructure experience required, experience in the securities or financial services industry is a plus.
