Geico

Senior UX Researcher

Geico$109K — $172K *
Consumer Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree in a related field
  • 5+ years of experience in user experience research (or 3+ years with a Master's degree)
  • 5+ years of experience with qualitative and quantitative research methods
  • Strong expertise in usability testing, surveys, interviews, and ethnographic research
  • Proficient in data analysis and visualization tools such as PowerBI or Tableau
  • Strong understanding of user-centered design principles
  • Excellent communication and presentation skills

Responsibilities

  • Collaborate with cross-functional teams to execute research studies and identify research opportunities
  • Participate in user research phases: recruitment, design, data collection, analysis, and reporting
  • Analyze research data to generate actionable insights and communicate findings clearly to stakeholders
  • Advocate for user-centered design principles throughout the product development lifecycle
  • Stay current with research methodologies and continuously improve research practices

Benefits

  • Hybrid work flexibility: on-site 2-3 days a week
  • Opportunities for personal and professional development
  • Collaborative work environment involving product managers, designers, and engineers
  • Engagement with the latest research methodologies and industry trends
Full Job Description

GEICO is seeking a highly skilled and experienced Senior Researcher, UX Research. As a UX Researcher, you will have a critical role in shaping the user experience of our products and services by utilizing insightful research and data-driven insights.

This position is a hybrid role that requires to be on-site 2-3 days a week at one of the following locations: Bethesda, MD; Palo Alto, CA; Seattle, WA.

Job Responsibilities

  • Collaborate with cross-functional teams, including product managers, designers, and engineers, to execute research studies.Proactively identify research opportunities and following through the process from scope, execution, analysis, and delivery

  • Participate in all phases of the user research process, including user recruitment, study design, data collection, analysis, and reporting. Utilize various qualitative and quantitative research methods, such as usability testing, surveys, interviews, and competitive analysis, to gain deep insights into user needs and behaviors

  • Analyze research data, identify patterns, and generate actionable insights that drive actionable insights and informed design decisions. Communicate research findings to stakeholders clearly and compellingly through reports, presentations, and interactive workshops

  • Collaborate closely with product managers, designers, engineers, and other stakeholders to advocate for user-centered design principles. Act as a strategic partner, providing valuable insights and recommendations throughout the product development lifecycle

  • Stay current with the latest research methodologies, tools, and industry trends Continuously evaluate and improve research practices, ensuring the team has the right resources and techniques to deliver impactful results

Basic Qualifications

  • Bachelors Degree in a related field

  • 5+ years of experience (or 3+ with Masters degree) in user experience research

  • 5+ years of experience in qualitative and quantitative research methods, including usability testing, surveys, interviews, and ethnographic research

Preferred Qualifications

  • Bachelor's Degree or equivalent years of experience in research

  • Strong expertise in both qualitative and quantitative research methods, including usability testing, surveys, interviews, and ethnographic research

  • Proficient in data analysis and visualization tools, such as PowerBI or Tableau

  • Have a solid understanding of user-centered design principles and methodologies.

  • Excellent communication and presentation skills, with the ability to convey complex research findings to both technical and non-technical audiences

  • Demonstrated ability to influence cross-functional teams and drive user-centric design decisions


Annual Salary

$109,675.00 - $172,200.00

The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidates work experience, education and training, the work location as well as market and business considerations.


At this time, GEICO will not sponsor a new applicant for employment authorization for this position.

About Geico

GEICO (Government Employees Insurance Company) is an American auto insurance company with headquarters in Chevy Chase, Maryland. It is the second largest auto insurer in the United States, after State Farm. GEICO is a wholly owned subsidiary of Berkshire Hathaway that provides coverage for more than 24 million motor vehicles owned by more than 15 million policy holders as of 2017. GEICO writes private passenger automobile insurance in all 50 U.S. states and the District of Columbia. The insurance agency sells policies through local agents, called GEICO Field Representatives, and over the phone directly to the consumer, and through their website.
Learn more about Geico
Size
40,000 employees
Industry
Founded
1936

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