Senior UX Researcher - Fulfillment

Target Brands, Inc.

$98K — $176K *
Consumer Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 4+ years of experience in UX design research for digital product teams
  • Familiarity with Lean UX Research methods including remote and in-store testing
  • Strong written and verbal communication skills for conveying complex concepts
  • Ability to tell compelling data-driven stories
  • Exceptional interpersonal skills for leading discussions
  • Project management skills to handle multiple projects effectively
  • Proficient in Microsoft Office Suite including PowerPoint, Outlook, and Word

Responsibilities

  • Lead qualitative and quantitative research projects in the Guest Fulfillment space
  • Conduct in-person and remote user testing, surveys, and ethnographic studies
  • Recommend and apply appropriate research methodologies throughout projects
  • Support cross-functional teams during research project cycles
  • Maintain an up-to-date and comprehensive research library
  • Uphold high design standards focusing on accessibility and user experience
  • Cultivate a human-centered culture within UX and product teams

Benefits

  • Comprehensive health benefits including medical, vision, and dental
  • Life insurance options available
  • 401(k) retirement plan with company contributions
  • Employee discount programs
  • Short-term and long-term disability coverage
  • Paid sick leave and national holidays
  • Paid vacation time
Full Job Description
The pay range is $98,000.00 - $176,000.00

Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and certifications. In addition to your pay, Target cares about and invests in you as a team member, so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves. Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation. Find competitive benefits from financial and education to well-being and beyond at https://corporate.target.com/careers/benefits.

About the role:

As a Senior UX Researcher within our Guest UX team, you'll be at the forefront of Target's evolving digital experience, shaping it for our guests and contributing to business growth. In this role, you will be responsible for planning, executing, and synthesizing research to create actionable insights for the cross functional product development team. You will translate research data into powerful stories that help shape Target's products. This role is a key partner to several functions in the digital group including product managers, UX product designers, engineers, data scientists, content designers, accessibility consultants, and site merchandisers.

You'll use tried and true design methodologies such as human centered design thinking to understand guest needs, balance business ideas, deliver best-in-class design from concept to execution, while championing cross-functional experimentation.

As a member of the team, you will contribute to advancing the broader practice of UX at Target through influence, impact, and craft, while also educating cross-functional teams when needed. We are an engaged, supportive, and increasingly diverse team focused on elevating the impact of our discipline.

Responsibilities:

  • Use your skills, experience, and talents to be a part of groundbreaking thinking and visionary goals


  • Take the lead in the Guest Fulfillment space as you conduct and synthesize qualitative and quantitative research projects, such as: in person moderated testing, remote moderated & unmoderated testing, surveys, heuristic reviews, benchmark studies, concept testing, online & in-store intercepts, ethnographies, shopalongs


  • Utilize both quantitative and qualitative research methods and know when to use one or the other


  • Support Principal and Lead Researchers with research requests, from scoping initiatives, executing testing needs and synthesizing findings


  • Support product teams (product managers, product designers, engineering) throughout the research project life cycle - recommending appropriate methodology, scoping, and coordinating the entire process, facilitating in-field research and post-research synthesis through analysis


  • Assist the broader Product Research team in keeping our ongoing research library up-to-date and comprehensive


  • Hold design work to a high standard of craft, including accessibility, user research, information architecture, interaction design, visual design


  • Contribute to a culture of human-centered practice within UX, product, and engineering teams


  • Navigate complexity and ambiguity delivering impact for guests and the business


About you:

  • You're an experienced User Researcher with 4+ years of experience practicing UX design research for digital product teams


  • Experience in Lean UX Research methods, including remote moderated & unmoderated testing, online & in-context (store) intercepts


  • Excellent written and verbal communication skills; demonstrated ability to effectively communicate complex concepts to cross functional partners


  • Genuine curiosity about people and experiences


  • Exceptional interpersonal and communication skills; comfortable speaking to a diverse group of people and leading conversations to discover research insights


  • A strong ability to tell compelling stories from data


  • Comfortable with ambiguity and the ability to prioritize; demonstrated ability to manage multiple projects (both small and large) and adjust to changing priorities


  • Strong project management skills - experience managing multiple projects at various stages in the product design life cycle


  • Experience running, recruiting, moderating and analysis of online panels and thinking strategically about their application


  • Proficient in Powerpoint, Outlook, Word and other MS Office software


This position will operate as a Hybrid/Flex for Your Day work arrangement based on Target's needs. A Hybrid/Flex for Your Day work arrangement means the team member's core role will need to be performed both onsite at the Target HQ MN location the role is assigned to and virtually, depending upon what your role, team and tasks require for that day. Work duties cannot be performed outside of the country of the primary work location, unless otherwise prescribed by Target. Click here if you are curious to learn more about Minnesota.

Benefits Eligibility
Please paste this url into your preferred browser to learn about benefits eligibility for this role: https://tgt.biz/BenefitsForYou_D

Application deadline is : 07/25/2026

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