Microsoft

Senior UX Director

Microsoft$202K — $303K *
Consumer Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree in Interaction Design, Visual Design, Human-Computer Interaction, or related field AND 7+ years in UX, product design, or digital experience, including leadership in large-scale initiatives OR equivalent experience.
  • Master's Degree (preferred) in Interaction Design, Visual Design, Human-Computer Interaction, or related field AND 4+ years in relevant roles, or Bachelor's Degree AND 9+ years OR equivalent experience.
  • Demonstrated experience leading and developing multidisciplinary design teams in complex environments.
  • Skilled in influencing senior stakeholders and aligning cross-functional teams across diverse functions.
  • Proven ability to translate complex requirements into clear UX strategies.
  • Familiarity with building or scaling design systems across large digital ecosystems.
  • Experience with AI-enabled experiences and understanding evolving digital behaviors.

Responsibilities

  • Define and lead the UX vision for Microsoft's commercial web experience, aligning customer needs with business priorities.
  • Own the evolution and governance of the commercial web design system, ensuring accessibility and integration with broader initiatives.
  • Lead, coach, and develop a multidisciplinary UX organization to foster a high-performing culture.
  • Drive UX strategy for AI-assisted experiences and personalized customer journeys to enhance engagement and conversion.
  • Establish scalable UX standards and frameworks to help prioritize impactful web experiences.
  • Use customer insights and data to guide UX investments and showcase their business impact.
  • Influence senior stakeholders to align on UX priorities and quality expectations across the portfolio.

Benefits

  • Health, dental, and vision insurance for employees and their dependents.
  • Comprehensive wellness programs supporting physical and mental health.
  • Flexible work arrangements promoting work-life balance.
  • Opportunities for professional development and continuous learning.
  • Employee discounts and perks related to technology and leisure.
Full Job Description
Responsibilities
  • Define and lead the UX vision for Microsoft's commercial web experience, aligning customer needs, business priorities, AI-assisted experiences, and measurable business outcomes.
  • Own the evolution and governance of the commercial web design system, including templates, components, UX patterns, accessibility standards, AI experience guidance, and integration with broader Microsoft web experience initiatives.
  • Lead, coach, and grow a multidisciplinary UX organization, creating clarity, accountability, and a high-performing culture across full-time employees (FTE), vendor, and agency design talent.
  • Drive UX strategy for emerging AI-assisted experiences, evolving search behaviors, and personalized customer journeys that improve discoverability, engagement, conversion, and customer experience quality.
  • Establish scalable UX standards and decision frameworks that help teams prioritize highest-impact web experiences, resolve tradeoffs, and improve consistency across the commercial web ecosystem.
  • Use customer insight, experimentation, telemetry, and business performance data to guide UX investments and demonstrate customer and business impact.
  • Influence senior stakeholders and cross-functional leaders to align on UX priorities, roadmap decisions, and experience quality expectations across Microsoft's commercial web portfolio.
  • Embody our Culture and Values


Qualifications

Required/minimum qualifications
  • Bachelor's Degree in Interaction Design, Visual Design, Human-Computer Interaction, or related field AND 7+ years in UX, product design, or digital experience, including leadership of large-scale web, platform, or design system initiatives , or related work experience
    • OR equivalent experience.


Additional or preferred qualifications
  • Master's Degree in Interaction Design, Visual Design, Human-Computer Interaction, or related field AND 4+ years in UX, product design, or digital experience, including leadership of large-scale web, platform, or design system initiatives, or related experience
    • OR Bachelor's Degree in Interaction Design, Visual Design, Human-Computer Interaction, or related field AND 9+ years in UX, product design, or digital experience, including leadership of large-scale web, platform, or design system initiatives, or related experience
    • OR equivalent experience.
  • Experience leading and developing multidisciplinary design teams, including senior individual contributors, managers, vendors, or agency partners in complex enterprise environments.
  • Experience influencing senior stakeholders, resolving cross-functional tradeoffs, and aligning teams across product marketing, engineering, analytics, content, search engine optimization (SEO), brand, and business functions.
  • Experience translating complex customer, business, and technical requirements into clear UX strategy
  • Experience building or scaling design systems, templates, or UX standards across large digital ecosystems.
  • Experience improving digital experiences through data, experimentation, customer research, telemetry, and business outcome measurement.
  • Experience with AI-enabled experiences and evolving search or discovery behaviors in digital environments.
  • Experience operating in global enterprise, consulting, agency, or matrixed environments with multiple senior stakeholders and competing business priorities.


Integrated Marketing M6 - The typical base pay range for this role across the U.S. is USD $155,800 - $277,200 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $202,400 - $303,600 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
https://careers.microsoft.com/us/en/us-corporate-pay

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

About Microsoft

Microsoft is an American multinational corporation that develops, manufactures, licenses, supports, and sells a range of software products and services. Microsoft’s devices and consumer (D&C) licensing segment licenses the Windows operating system and related software, Microsoft Office for consumers, and the Windows Phone operating system. The company’s computing and gaming hardware segment provides Xbox gaming and entertainment consoles and accessories, second-party and third-party video games, and Xbox Live subscriptions; surface devices and accessories; and Microsoft PC accessories. Its phone hardware segment offers Lumia smartphones and other non-Lumia phones. Its D&C segment provides Windows Store, Xbox Live transactions, and Windows phone store; search advertising; display advertising; Office 365 Home and Office 365 Personal; first-party video games; and other consumer products and services as well as operating retail stores. Microsoft’s commercial licensing segments license server products, including Windows Server, Microsoft SQL Server, Visual Studio, System Center, and related Client Access Licenses (CALs); Windows Embedded; Windows operating system; Microsoft Office for business, including Office, Exchange, SharePoint, Lync, and related CALs; Microsoft Dynamics business solutions; and Skype. Its commercial segment offers enterprise services, including premier support services and Microsoft consulting services; commercial cloud comprising Office 365 Commercial, other Microsoft Office online offerings, Dynamics CRM Online, and Microsoft Azure; and other commercial products and online services. The company markets and distributes its products through original equipment manufacturers, distributors, and resellers, as well as online.

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Learn more about Microsoft
Size
181,000 employees
Market Cap
$1,762.4 billion
Industry
Net Income
$51.3 billion
Founded
1975
5 Year Trend
+15.5%
Revenue
$153.2 billion
NASDAQ

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