Ad Hoc

Senior UX Designer / Researcher (Remote)

Ad Hoc$115K — $125K *
US-AnywhereRemote in Mclean, VA
Education, Government & Non-Profit
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree and 7+ years of experience
  • Prior experience mentoring junior team members
  • Proficient with design software like Figma, Miro, and Adobe
  • Knowledge of research principles and their impact on business
  • Self-starter who works independently
  • Firm grasp of Agile best practices

Responsibilities

  • Develop leadership and mentoring skills within the team
  • Support scope, schedule, and delivery requirements with minimal oversight
  • Lead design work including prototypes, wireframes, and UX strategies
  • Conduct and analyze research to influence program goals
  • Communicate research strategy effectively to stakeholders
  • Coach and provide feedback to designers and researchers
  • Facilitate productive discussions with multi-disciplinary teams

Benefits

  • Company-subsidized health, dental, and vision insurance
  • Flexible PTO
  • 401K with employer match
  • Paid parental leave after one year of service
  • Employee Assistance Program
Full Job Description
Senior Designer
Job number: 894

his is a remote position.

The Veterans Affairs business unit helps transform the VA into a modern digital services organization where Veteran outcomes are at the center of every effort. We partner with the VA to design and deliver seamless user experiences for Veterans, their families and caregivers, and VA employees. By applying better practices in service design, product management, and technology, we enable the VA to increase the use, quality, and reliability of services and decrease the time Veterans spend waiting for outcomes.

Primary Responsibilities:

Primary Responsibilities:
In this role, you will serve as an experienced individual contributor within a team, with the expectation that you will further develop your leadership, guidance and mentoring skills. With minimal oversight from leadership, you will be responsible for supporting the goal of meeting scope, schedule and delivery requirements. A Senior Designer/Researcher impacts the long-term goals of the program, while contributing to the development of the program's UX strategy. You may serve as the discipline's primary lead when working with stakeholders and utilize strong influential skills to drive improvements inUX processes and practices. Primary expectations of a Senior Designer/Researcher include:
  • Strong influential skills to build relationships with team members, government and company stakeholders, and program management
  • May lead cross functional efforts for delivery team members and team leads
  • Navigates ambiguous requirements and environments to support delivery
  • Leads the delivery of design work such as design initiative briefs, discovery artifacts, sketches, wireframes, UX flows, low and high fidelity prototypes, heuristic evaluations, competitive analysis, and design system contributions
  • Plans, conducts, analyzes, and shares knowledge from research based on the team's questions and goals
  • Prioritizes research projects based on team needs and goals, balancing research team capacity
  • Influences and communicates research strategy for the program
  • Comprehensive understanding of scope requirements to prioritize UX activities
  • Experienced with design skill principles, with the ability to provide recommendations associated with typography and hierarchy
  • Delivers design work including discovery artifacts, sketches and rough prototypes, wireframes, UX flows, and high fidelity prototypes
  • Demonstrates the ability to coach designers/researchers; with a focus on providing actionable feedback that helps individuals grow in objective ways
  • Leads human centered design processes and deliverables in compliance with standards and regulations
  • May lead accessibility tasks inclusive of 508 compliance and have knowledge or experience with other emerging accessibility standards
  • Oversees research scope and the development of recommendations; leads efforts to effectively communicates results to internal and external stakeholders
  • Contributes to planning, conducting and synthesizing research
  • Facilitates discussions with multi-disciplined teams to drive productive discussions and articulate goals in order to deliver upon requirements
  • Experienced with storytelling to deliver compelling artifacts and presentations that distill highly complex issues into focused, understandable solutions
  • Ability to identify risks and communicate to leadership; provides recommendations to mitigate identified risks
  • May develop and manage content for highly visible websites or applications, abiding by design guidelines


Basic Qualifications:
  • Bachelor's degree and 7+ years of experience
  • Prior experience serving as a mentor to junior level team members
  • Experience with design software such as Figma, Miro, Adobe or other designer tools
  • Experience with research principles and relevant technologies, understands roles with which they interact and how their work impacts business goals
  • Self-starter, works independently
  • Firm grasp of Agile best practices

Preferred qualifications:
  • Familiarity with Google Analytics, Domo or Datadog
  • Experience with QA, in particular checking products during the launch process to ensure the products we've built meet the user expectations and designs originally provided

To learn more about working at Ad Hoc, please visit:https://adhocteam.us/join

Benefits:
  • Company-subsidized health, dental, and vision insurance
  • Flexible PTO
  • 401K with employer match
  • Paid parental leave after one year of service
  • Employee Assistance Program

job reference:

https://adhoc.team/

About Ad Hoc

Ad Hoc is a digital services company that helps government agencies improve the user experience of their digital services. They work with clients across a range of industries, including healthcare, finance, and transportation. Ad Hoc provides a range of services, including user research, design, and development. They are known for their user-centered approach and their ability to deliver high-quality digital services that meet the needs of their clients and their users. Ad Hoc was founded in 2014 and is headquartered in Washington, DC.
Learn more about Ad Hoc
Size
200 employees
Industry
Founded
2014

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