As a Senior Supervisor, Transportation at RXO, you will act as a change agent for the team and drivers specifically. You'll help ensure that important organizational initiatives and solutions are successfully implemented, maintained, and improved when needed. On our team, you'll have the tools and support to build a career you'll not only be proud of, but one you'll love.
What your day-to-day will look like:- Lead large-scale implementations
- Oversee and lead change management initiatives and provide continuing post-implementation support
- Define business problems, identify solutions, and provide analysis and recommendations
- Work with internal departments, develop documented implementation plans and schedules, assist with implementation, and provide post-implementation feedback/support
- Conduct scheduled progress reviews on all current projects
- Provide customer support management for internal and external clients according to customer management process, using tools such as the action item list, progress report, etc.
- Design and/or report methodology for ongoing operations
- Ensure that both internal and external client issues are addressed in a timely manner
At a minimum, you'll need: - 3 years of experience with implementations in the transportation or logistics industry
- Experience in 2 or more of the following disciplines: supply chain management, transportation, or distribution
- Project management experience
- Experience with Microsoft Office, including Visio, Access and Project)
It'd be great if you also have: - Bachelor's degree
- Excellent planning, client support, communication, and organizational skills
Does this sound like you? Check out what else RXO has to offer.Why Join Us: Our Benefits - Comprehensive medical, dental, and vision plans
- 401(k) retirement plan with up to 5% company match
- Pre-tax accounts to help streamline eligible expenses
- Company-paid disability and life insurance
- Employee Assistance Program (EAP)
- Career and Leadership Development Programs
- Paid time off, company holidays, and volunteer days
