Senior Technical Writer

Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • First Level University degree in Technical Communications, Computer Science, or related field, or Advanced University degree with relevant experience.
  • 8+ years of experience in technical writing or 6 years with an Advanced degree.
  • Proficiency in tools and technologies relevant to technical communication.
  • Active participation in professional associations and standards committees such as STC or IEEE.
  • Expertise in multiple products and technologies across divisions.

Responsibilities

  • Develop and implement technical content strategy based on customer requirements.
  • Create user documentation and online help systems tailored for diverse audiences.
  • Collaborate with cross-functional teams during product development to ensure clarity and usability.
  • Develop and maintain standards, templates, and style guides for documentation.
  • Act as a customer advocate to refine product requirements and usability.

Benefits

  • Comprehensive health and wellbeing benefits for employees and their families.
  • Investment in personal and professional development programs.
  • Commitment to inclusivity and flexibility in the workplace.
Full Job Description
Senior Technical Writer

This role has been designed as 'Hybrid' with a requirement that you will work on average 2 days per week from an HPE office.

Job Description:

Job Family Definition:

Analyzes customer information requirements and product specifications to define technical content strategy and plan. Designs and develops written and/or visual product-related information - hard copy, web - (e.g., user/configuration/troubleshooting guides), and online information (interactive demos, help systems) integrated into product, for a variety of audiences (end user, system administrators, internal support engineers, product developers, training developers). Codes, builds, compiles, and tests online information and/or sets-up, loads and tests systems hardware to create information deliverables and provide feedback on ease of use and user interfaces to product development. As customer advocate, helps define/refine product requirements. Develops standards and style documents and templates, scripts, style sheets, and script and graphic libraries to ensure common look and feel. Interfaces with cross-functional areas as a member of the product development team, such as marketing, test, support, and manufacturing.

Management Level Definition:

Unique mastery and recognized authority on relevant subject matter knowledge including technologies, theories and techniques. Contributes to the development of innovative principles and ideas. Successfully operates in the most complex disciplines, in which the company must operate to be successful. Provides highly innovative solutions. Leads large, cross-division functional teams or projects that affect the organization's long-term goals and objectives. May participate in cross-division, multi-function teams. Provides mentoring and guidance to lower level employees. Routinely exercises independent judgment in developing methods, techniques and criteria for achieving objectives. Develops strategy and sets functional policy and direction. Acts as a functional manager within area of expertise but does not manage other employees as a primary job function.

Education and Experience Required:
  • Typically a First Level University degree in Technical Communications, Computer Science or related technical/communications field and a minimum of 8+ years related experience or an Advanced University degree and a minimum of 6 years experience or equivalent.
  • Knowledge of tools and technologies relevant throughout the division or across divisions.
  • Represents the company in professional associations, e.g., STC, ASM-SIGDOC, IEEE, technology standards committees such as DocBook Standards Committee.

Knowledge and Skills:
  • Knowledge expert for multiple products across multiple technologies and across the division.
  • Sets information strategy across multiple technologies.


What We Can Offer You:

Health & Wellbeing

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Personal & Professional Development

We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have - whether you want to become a knowledge expert in your field or apply your skills to another division.

Unconditional Inclusion

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

Let's Stay Connected:



#unitedstates

Job:
Engineering Services
Job Level:
Master

"The expected salary/wage range for this position is provided below. Actual offer may vary from this range based upon geographic location, work experience, education/training, and/or skill level.
- United States of America: Annual Salary USD 135,500 - 258,500 in Massachusetts // 119,500 - 275,000 in North Carolina & Texas
The listed salary range reflects base salary. Variable incentives may also be offered."

Information about employee benefits offered in the US can be found at https://myhperewards.com/main/new-hire-enrollment.html

About Hewlett Packard Enterprise Development LP

Hewlett Packard Enterprise Development LP Careers

Joining Hewlett Packard Enterprise Development LP presents an unparalleled opportunity to advance a career in technology alongside some of the industry's most innovative minds. Hewlett Packard Enterprise Development LP stands as a beacon of innovation, leadership, and professional growth, offering a plethora of job opportunities that cater to a diverse range of skills and experiences.

Explore Career Opportunities

Hewlett Packard Enterprise Development LP is actively hiring, seeking passionate, creative, and solution-driven team players. Explore open positions that align with your skills and interests in areas ranging from engineering to marketing, and sales to IT. Each position at Hewlett Packard Enterprise Development LP not only boosts professional growth but also contributes to the company's culture of innovation and leadership.

Internship Programs

Kickstart your career with Hewlett Packard Enterprise Development LP’s internship programs. These opportunities allow interns to work on real projects, gaining hands-on experience and insights into the company's operations. Internships are a gateway to full-time employment, offering invaluable networking opportunities and a chance to build a professional resume.

Employee Benefits and Culture

Hewlett Packard Enterprise Development LP is committed to fostering a workplace where diversity and inclusion are integral to the company culture. Employees enjoy a range of benefits designed to support their physical, financial, and emotional well-being. From health insurance to retirement plans and flexible working conditions, the company ensures that team members have what they need to succeed.

Professional Development and Growth

The commitment to employee growth is evident through comprehensive training and development programs that encourage continuous learning and career advancement. Leadership development and diversity training are pillars of the company's strategy, ensuring that all team members have the opportunity to lead and innovate.

Networking and Innovation

At Hewett Packard Enterprise Development LP, networking goes hand in hand with innovation. Employees are encouraged to connect with colleagues and leaders through various professional networks and company-sponsored events. This culture of collaboration drives the development of groundbreaking solutions and services, reinforcing the company's position at the forefront of the technology sector.

Join the Hewlett Packard Enterprise Development LP Team

Search for job opportunities that match your skills and interests. Hewlett Packard Enterprise Development LP looks for individuals eager to drive innovation and lead in the digital era. Prepare your resume, hone your interview skills, and get ready to join a team that values growth and leadership.

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