Req ID: 51204
Job Location: Tallahassee, FL, US
Employment Type: Full Time
Segment: Danfoss Climate Solutions Segment
Job Category: R&D, Technology and Engineering
Work Location Type: Remote
Job Title: Senior Technical Services Specialist
The Impact You'll MakeAs a
Senior Technical (HVAC) Services Specialist, you'll play a critical role in supporting our OEM partners, contractors, and internal teams as they bring high-efficiency Turbocor compressor technology to life. You will serve as a trusted expert-helping customers resolve complex technical challenges and ensuring our products operate at peak performance in the field.
Your work will shape how our customers experience Danfoss. By diagnosing issues, delivering hands-on support, and providing actionable insights, you'll strengthen confidence in our technology and help our partners keep critical HVAC systems running efficiently.
You will also contribute directly to improving our products and customer experience by sharing field insights, developing technical documentation, and delivering training that empowers teams across the industry.
What You'll Be Doing- Troubleshoot compressor performance issues by analyzing logs, system data, and field conditions to drive fast, accurate root-cause resolution.
- Support OEMs and contractors remotely or on-site-providing expert guidance for complex, unusual, or site-specific challenges.
- Assess warranty claims and investigate failures so customers receive clear, data-driven decisions and timely follow-up.
- Deliver technical training that strengthens customer capability and improves system performance across the HVAC ecosystem.
- Create and maintain service manuals, bulletins, and other documentation that help customers use and service our technology with confidence.
What We're Looking ForEducation and/or Experience- High School Diploma or GED
- EPA 608 Universal Refrigerant Certification
- 8-10 years of commercial HVAC experience in servicing, commissioning and maintaining chiller sets in central plant air conditioning systems
- Strong understanding and knowledge of vapor compression cycle and principles and the use of centrifugal compressors within chiller systems
- Fundamental knowledge of Modbus control system and applications using Modbus control
- Ability to read and work with simple electrical schematic wiring diagrams
- Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
- Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form
- Strong skills in MS Office such as Word, PowerPoint and Excel
What You'll Get from Us- We promote from within and support your learning with mentoring, training, and access to global opportunities.
- You'll have flexibility, autonomy, and support to do your best work while maintaining a healthy work-life balance. Your well-being matters to us.
- We strive to create an inclusive work environment where people of all backgrounds are respected, and valued for who they are.
- You'll receive benefits like annual bonus, paid vacation, pension plans, personal insurance, and more. These vary by country and contract, but they're worth asking about-we think they're pretty great.
Ready to Make a Difference?If this role excites you, we'd love to hear from you! Apply now to start the conversation and learn more about where your career can go with us.
Our Commitment to TransparencySalary ranges listed reflect only primary location and currency. For local salary ranges and specific benefits in your preferred hiring location, please ask your Talent Acquisition representative for more information.
The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. Any benefits listed do not promise or guarantee any particular benefit or specific action. They may depend on country or contract specifics and are subject to change at any time without prior notice.
Want to know more? Please visit our FAQ Page.
