Nordstrom

Senior Technical Program Manager, Technology Portfolio Management - Developer Platform - HYBRID (Seattle, WA_

Nordstrom$142K — $220K *
Consumer Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of experience in portfolio or program management within tech environments.
  • Ability to manage complex, multi-workstream portfolios effectively.
  • Experience in executing quarterly planning processes, including capacity and prioritization.
  • Exceptional written communication skills for executive-level summaries.
  • Strong stakeholder management skills across diverse teams and leadership levels.
  • Proficiency with portfolio management tools such as Aha!, Jira, and GitHub.
  • Comfort navigating ambiguity in a fast-paced business environment.

Responsibilities

  • Own the end-to-end Developer Platform portfolio planning process.
  • Translate team engineering work into coherent portfolio views and highlight risks.
  • Maintain operating cadences that align teams and inform leadership.
  • Develop portfolio status communications for VP and SVP audiences.
  • Translate complex technical programs into clear narratives for leadership.
  • Manage intake processes and maintain a prioritized backlog of requests.
  • Act as the primary owner of portfolio tooling and continually optimize processes.

Benefits

  • Medical/Vision, Dental, and 401k options.
  • Life Insurance and Disability coverage.
  • Paid Time Away and Holidays.
  • Employee Merchandise Discount and EAP Resources.
  • Potential for performance-based incentives/bonuses.
Full Job Description
Job Description

We're looking for a Technology Portfolio Manager to bring visibility, structure, and strategic rhythm to the Developer Platform portfolio. You will own the operating cadence for a complex, fast-moving portfolio - translating engineering work into clear executive narratives, driving quarterly planning and intake, and ensuring leadership has the information they need to make smart, timely decisions.

You'll partner closely with engineering leads, product managers, and senior stakeholders across PND and the broader Technology organization. If you thrive at the intersection of strategy, operations, and communication - this role is for you.

A Day in the Life...

Portfolio Planning & Quarterly Rhythm
  • Own the Developer Platform portfolio planning process end-to-end, including intake, prioritization, capacity planning, and quarterly commitment alignment across engineering teams.
  • Partner with engineering leads and product managers to translate team-level work into a coherent portfolio view - surfacing dependencies, sequencing tradeoffs, and flagging risks before they become surprises.
  • Maintain and evolve the operating cadences (standups, monthly program reviews, planning sessions) that keep teams aligned and leadership informed.

Visibility & Executive Communication
  • Develop and own portfolio status communications for VP and SVP audiences, including Ops Review content, monthly dashboards, and ad hoc briefings.
  • Translate complex technical programs into clear, plain-language narratives that give leadership confidence in portfolio health - and flag when attention is needed.
  • Establish and maintain portfolio reporting standards, including status indicators, risk registers, and milestone tracking, so stakeholders always have an accurate, up-to-date picture.

Intake & Governance
  • Manage the Developer Platform intake process - evaluating incoming requests, coordinating triage with engineering and product leads, and maintaining a prioritized backlog of pipeline work.
  • Ensure new work is properly scoped, resourced, and connected to strategic priorities.
  • Ensure governance frameworks and documentation standards are adhered to and scale with the organization.

Tooling & Process
  • Serve as the primary owner of portfolio tooling for Developer Platform, including Aha! (roadmap and quarterly planning), Jira (epic and initiative tracking), and GitHub (repo and delivery visibility).
  • Use Claude and other AI tools to accelerate portfolio work.
  • Continuously improve how the portfolio is structured, reported, and managed.

You Own This If You Have...
  • 5+ years of experience in portfolio management, program management, or strategic operations supporting engineering or technology organizations.
  • Demonstrated ability to manage a complex, multi-workstream portfolio - maintaining the big picture while staying close enough to the details to catch problems early.
  • Experience owning quarterly planning processes, including capacity planning, prioritization, and commitment tracking across multiple teams.
  • Exceptional written communication skills - you can take a dense technical program and produce a VP-ready summary that's clear, accurate, and action-oriented.
  • Strong stakeholder management instincts - you know how to build trust with engineers, product managers, and senior leaders alike, and you're skilled at navigating competing priorities without losing relationships.
  • Proficiency with Aha!, Jira, and GitHub, or comparable portfolio and engineering delivery tools; willingness and ability to become the go-to expert on how Developer Platform uses these tools.
  • Comfort working in ambiguity and a fast-moving environment - you bring structure to unclear situations rather than waiting for someone else to define it.
  • A bias toward action and simplicity.


Pay Range Details

The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations.
Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience.
$142,000.00 - $220,500.00 Annual

We've got you covered...

Our employees are our most important asset and that's reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:
  • Medical/Vision, Dental, Retirement and Paid Time Away
  • Life Insurance and Disability
  • Merchandise Discount and EAP Resources


This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben_Overview_17-19.pdf

A few more important points...

The job posting highlights the most critical responsibilities and requirements of the job. It's not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.

About Nordstrom

Acquired by Nordstrom in March 2011, HauteLook is a place where you'll discover thousands of the top fashion and lifestyle brands at amazing savings. Each day at 8 AM Pacific, shop new sale events featuring the best names in women's and men's fashion, beauty, and home décor at up to 75% off. Membership is free and everyone is welcome. HauteLook launched in 2007 and is headquartered in Los Angeles. See what the buzz is all about! Register now to become a HauteLook member. www.hautelook.com

Nordstrom Careers

Join the vibrant team at Nordstrom, a leader in the retail industry, where your career growth and development are prioritized. At Nordstrom, we offer a wide array of job opportunities that allow professionals to thrive in an innovative and supportive environment. Work You’ll Do At Nordstrom, we are committed to driving success not only for our company but for each individual who joins our team. Whether you are looking for a position in sales, management, or corporate roles, Nordstrom provides a platform for professional growth through hands-on experience and high-quality leadership training. Our commitment to diversity and inclusion ensures a workplace where everyone can truly belong and excel. Nordstrom’s market-leading team is at the forefront of retail innovation and customer service excellence. By joining us, you will collaborate with skilled professionals dedicated to reshaping the future of retail through cutting-edge technology and exceptional service strategies. Internship Programs Kickstart your career with a Nordstrom internship. Our programs offer invaluable industry insights and hands-on experience, making them a perfect starting point for students and recent graduates eager to make their mark in the retail sector. Interns at Nordstrom gain practical skills and are often considered for full-time positions, reflecting our commitment to nurturing talent from within. Employee Benefits and Culture Nordstrom’s reputation is built not only on our commitment to customers but also on our dedication to our team members. We offer a comprehensive benefits package that supports the health, well-being, and financial security of our employees and their families. Benefits at Nordstrom include health insurance, employee discounts, and access to wellness programs. Our culture at Nordstrom is one of collaboration, innovation, and respect. We believe in the power of working together as a team, where each member’s contribution is valued. Networking within the company is encouraged, fostering a community of support and continuous learning. Career Advancement Opportunities Nordstrom believes in the growth of our employees. With a variety of training and development programs, employees are equipped with the knowledge and skills needed to advance their careers within the company. Leadership development and succession planning are integral parts of our commitment to employee advancement. Join Our Team Explore the exciting career and employment opportunities available at Nordstrom today. We are actively hiring and looking for ambitious, creative, and driven individuals to join our team. Search open positions that match your skills and interests on our Jobs page. Stay Connected Keep up to date with the latest career tips, insider perspectives, and industry-leading insights—all from the people who work at Nordstrom. Subscribe to our Careers Blog and personalize your subscription to receive job alerts and the latest news tailored to your preferences. Discover the rewarding career opportunities waiting for you at Nordstrom, where we turn jobs into pathways for professional growth and personal achievement. Join us and be part of a company that values innovation, leadership, and a diverse and inclusive workplace.
Learn more about Nordstrom
Size
60,000 employees
Market Cap
$2.5 billion
Industry
Net Income
-$531 million
Founded
1901
5 Year Trend
-5.8%
Revenue
$10.7 billion
NASDAQ

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