Your opportunityNew Relic is looking for a Senior Technical Program Manager to join our outstanding Engineering organization! Technical Program managers play a vital role at New Relic leading the planning, execution, and delivery of cross functional programs in support of our strategic objectives. The ideal candidate is a strong Program Manager with a senior-level understanding of Financial Systems Engineering, Finance and Accounting Fundamentals,, SaaS software, and systems development lifecycles.
What you'll do- Drive technical projects from ideation to delivery, including managing complex project schedules, removing roadblocks, and keeping processes running smoothly.
- Identify and operationalize the metrics and key performance indicators necessary to track progress, and drive issue resolution & mitigation at a granular level across the organization.
- Create and operationalize processes to transform the effectiveness of the organization with respect to meeting business goals.
- Drive effective communication, collaboration and commitment across multiple disparate groups with competing priorities.
- Work with teams to identify and handle our top risks and drive decisions to align leadership on the right level of risk for each project. Facilitate productive meetings from small (3-5 people) to large (100 people or more).
This role requires- 8+ years of professional experience leading and delivering complex, ground-breaking initiatives in the product organization in cross-functional work environments.
- 8+ years delivering products against plan in a fast-paced, multi-disciplined, distributed-responsibility and often ambiguous environment.
- Proven experience working in a hands-on role leading large-scale software development projects (preferably in a SaaS environment).
- Experience with agile teams and practitioners, with ability to adapt process and style as needed to meet the current needs of the program.
- Proficient in program management fundamentals- team building, role/responsibility definition, DACI & RACI frameworks, risk management, work breakdown structures, project tracking, resource management, etc.
- Excellent written and oral communication skills with the ability to select and use data to educate, initiate action, and drive accountability from local and remote teams.
Bonus points if you have- Solid understanding of the complete software development life cycle with an appreciation for maintaining a high quality bar with low operational overhead.
- Bachelor's degree in computer science, computer engineering, or related field, or equivalent experience.
- Experience with Financial & CRM Systems, Saas based applications, and Jira.
- Prior experience with high growth companies and cross functional projects.
Please note that visa sponsorship is not available for this position.
#LI-ZH1 #LI-Remote
The pay range below represents a reasonable estimate of the salary for the listed position. This role is eligible for a corporate bonus plan. Pay within this range varies by work location and may also depend on job-related factors such as an applicant's skills, qualifications, and experience.
New Relic provides a variety of benefits for this role, including healthcare, dental, vision, parental leave and planning, and mental health benefits, a 401(k) plan and match, flex time-off, 11 paid holidays, volunteer time-off, and other competitive benefits designed to improve the lives of our employees.
Estimated Base Pay Range
$146,000-$182,000 USD
We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid.
Our hiring process 
