Jack Henry & Associates

Senior Technical Business Analyst

Jack Henry & Associates$80K — $115K *
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 6+ years of experience as a Technical Business Analyst.
  • 3+ years of experience with Oracle Fusion ERP or SCM.
  • Bachelor's degree preferred but not required.
  • Experience in ERP Security, Report Writing, ADO/Jira, and ServiceNow is a plus.
  • Strong communication and customer interaction skills required.

Responsibilities

  • Gather system requirements by interacting with customers.
  • Define system and functional requirements of the products.
  • Create business requirements and functional specifications documentation.
  • Assist in business process re-design activities to improve flow and function.
  • Perform application, system, and regression tests as necessary.
  • Ensure proper migration of changes into production by working with technical teams.
  • Stay informed on product trends through industry research.

Benefits

  • Hybrid work environment allowing flexibility.
  • Opportunity to work on diverse and complex projects.
  • Engagement with cutting-edge technologies and system enhancements.
  • Focus on business process improvements and customer satisfaction.
  • Chance to collaborate with development and quality assurance teams.
Full Job Description
General information

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JobID

17186

Position Level

Individual Contributor

Team

Information Technology

Working Time

Full-Time

Position Type

Regular

Travel Requirements

5%

Workplace Type

Hybrid

Preferred Location

Springfield, MO

Additional Locations

Monett, MO

Description & Requirements

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The Technical Business Analyst serves as a key liaison between customers and software development teams, ensuring business needs are accurately translated into system and functional requirements. This role is responsible for gathering requirements, creating business and technical documentation, supporting business process improvements, and collaborating with development and quality assurance teams throughout the software development lifecycle. The analyst helps ensure successful delivery of product enhancements, system changes, and production releases while staying informed on industry trends and emerging technologies.

This is a remote position and candidates must live within approximately a 70-mile

radius of our office locations in Allen, TX; Lenexa, KS; Springfield, MO; or Monett, MO; Louisville, KY; Birmingham. AL; Troy, MI; Charolette, NC;

The salary range for this position is $80,550- $115,000 and will be determined based

on location and experience level.

All positions, regardless of location, may require an onsite interview or in-person

onboarding requirement to verify your identity.

What you'll be responsible for:

  • Interacts with customers to gather system requirements.
  • Defines the system and functional requirements of the product.
  • Prepares business requirements and functional specifications.
  • Serves as a resource and/or participant in business process re-design activities. Assists the customer in determining if and how system enhancements may improve process flow and business function.
  • May perform application, system and regression tests.
  • Responsible for creating business requirements and system documentation, as well as contributing to end-user and project management documentation.
  • Works with quality assurance and programming teams to ensure changes are migrated into production correctly.
  • Interacts with technical teams to convey business requirements.
  • Works with industry research groups to prepare for product trends.
  • May perform other job duties as assigned.


What you'll need to have:

  • Minimum of 6 years of experience in Technical Business Analyst.
  • Must have 3 years of experience in Oracle Fusion ERP (Enterprise Resource Planning) or SCM (Supply Chain Management) .


What would be nice for you to have:

  • Bachelor's degree.
  • Experience in the following : ERP Security, Report Writing, ADO/Jira,ServiceNow.
  • Has a wide range of experience and able to resolve complex issues. Works on complex and diverse projects. Analysis requires an in-depth evaluation of variable factors. Exercises good judgment in selecting methods, techniques and evaluation criteria for obtaining solutions.
  • Oracle Integration Cloud (OIC)
  • General knowledge of the financial industry.
  • Excellent communication and customer interaction skills.
  • Excellent project management skills.
  • Excellent knowledge of Microsoft Office applications.
  • Good grammar and writing skills.
  • Able to define system and functional requirements.
  • Able to meet aggressive deadlines.
  • Able to interact with and communicate well with other technical associates.


Requests for full corporate job descriptions may be requested through the interview

process at any time.

About Jack Henry & Associates

Jack Henry & Associates is a leading provider of technology solutions and payment processing services primarily for the financial services industry. The company offers a range of software products and services, including core processing, digital banking, payment processing, and risk management solutions. Jack Henry & Associates serves more than 9,000 customers nationwide, including banks, credit unions, and other financial institutions. The company was founded in 1976 and is headquartered in Monett, Missouri.
Learn more about Jack Henry & Associates
Size
6,714 employees
Market Cap
$13 billion
Industry
Net Income
$298.4 million
Founded
1976
5 Year Trend
+7%
Revenue
$1.7 billion
NASDAQ

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