General Motors

Senior Systems Engineer

General Motors • $100K — $120K *
Warren, MI 48089Hybrid
Information Technology
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor’s degree in Computer Science, Information Technology, Engineering, or related field.
  • 3+ years of experience in a technical IT role.
  • 3+ years of experience supporting Linux and/or Windows operating systems.
  • Experience with Oracle and/or SQL databases.
  • Knowledge of Docker containers and Kubernetes orchestration.
  • Strong troubleshooting, analytical, and problem-solving skills.

Responsibilities

  • Support applications used in vehicle assembly and propulsion manufacturing environments.
  • Monitor application and infrastructure health, availability, and performance.
  • Troubleshoot and resolve application issues within agreed service levels.
  • Design and implement configuration changes to support business needs.
  • Manage production issue resolution, code deployments, and patch releases.
  • Perform root-cause analysis with various teams to resolve issues.
  • Create and maintain procedures for troubleshooting and recovery.

Benefits

  • Hybrid work arrangement (3-4 days in-office per week).
  • Support for collaboration in a manufacturing environment.
  • Participation in a 24x7 on-call rotation.
  • Opportunities for skill enhancement in a technical field.
Full Job Description

Job Description

Hybrid:  This role is categorized as hybrid. This means the successful candidate is expected to report to Austin TX IT Innovation Center or Warren Michigan GM Technical Center 3-4 days per week (T-W-Th) 

The Role

The Senior Systems Engineer provides application operations support and application ownership for production-critical applications used at vehicle and propulsion manufacturing sites. Using Site Reliability Engineering practices, this role helps ensure application availability, reliable performance, effective monitoring, and timely issue resolution.

You will work across Linux, Windows, Kubernetes, cloud, Oracle, SQL Server, and PostgreSQL environments. You will collaborate with business and technology teams to troubleshoot issues, implement improvements, support deployments, maintain documentation, and deliver reliable services to manufacturing operations.

What You’ll Do

  • Support applications used in vehicle assembly and propulsion manufacturing environments.
  • Monitor the health, availability, and performance of applications and infrastructure.
  • Troubleshoot and resolve application issues within agreed service levels.
  • Design and implement configuration changes that support business needs.
  • Support production issue resolution, code deployments, patch releases, and other critical activities.
  • Perform root-cause analysis with application, infrastructure, development, deployment, and database teams.
  • Create and maintain procedures for troubleshooting, maintenance, monitoring, and recovery.
  • Manage certificates, technical documentation, application ownership activities, and support processes.
  • Use queries and diagnostic tools to investigate issues across databases and operating environments.
  • Build strong relationships with business partners, technical teams, colleagues, and management.
  • Follow established information technology, security, and operational processes.
  • Provide remote technical support to manufacturing sites.
  • Participate in a 24x7 on-call rotation after completing the required acclimation period.
  • Contribute to a collaborative, inclusive, and high-performing team culture.

Your Skills & Abilities (Required Qualifications)

  • Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field.
  • 3+ years of experience in a technical information technology (IT) role.
  • 3+ years of experience supporting Linux and/or Windows operating systems.
  • Experience with Oracle and/or SQL databases.
  • Knowledge of Docker containers and Kubernetes container orchestration.
  • Strong troubleshooting, analytical, and problem-solving skills.
  • Strong written and verbal communication skills.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Strong attention to detail and commitment to data integrity and accuracy.
  • Ability to support production-critical applications and participate in an on-call rotation.

What Will Give You A Competitive Edge (Preferred Qualifications)

  • Experience supporting applications in a manufacturing or plant operations environment.
  • Experience with Site Reliability Engineering practices, application monitoring, or service-level objectives.
  • Experience with cloud platforms, PostgreSQL, SQL Server, or infrastructure automation.
  • Experience with observability, incident management, problem management, or root-cause analysis.
  • Experience using Glean or a similar enterprise AI and knowledge-search platform.
  • Ability to use generative AI to troubleshoot incidents, summarize technical issues, create runbooks, and improve application-support workflows.
  • Strong prompt-writing and AI-output validation skills.
  • Understanding of responsible AI use, access controls, data privacy, and protection of confidential information.
  • Experience with AI-assisted automation, scripting, APIs, monitoring, or observability tools.
  • Knowledge of manufacturing, plant operations, or production-critical systems.

Work Environment

This role supports production-critical applications used by manufacturing operations. The position may require support during critical production periods, non-traditional working hours, deployments, patch releases, and on-call coverage. The role provides remote technical support to manufacturing sites and may require work from a designated company facility according to the approved work arrangement.

#LI-CK1

Gm does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need gm immigration sponsorship (e.g., h-1b, TN, stem OPT, CPT etc.) Now or in the future.

GM does not support relocation for this position.

About General Motors

General Motors Company engages in the manufacture and sale of cars and trucks in the United States, China, Brazil, Germany, the United Kingdom, Canada, and Italy. It offers sedans, crossovers, sport utility vehicles, pick-up trucks, coupes, sports/convertibles and hybrid vehicles, hatchbacks/wagons, and vans, as well as mini cars in India. The company also provides parts and accessories, such as iPod and MP3 compatibility, mobility accessories, performance parts, AC parts and services, and merchandise. In addition, it offers vehicle safety, security, and information services. The company provides used vehicles. It offers its products through dealers and distributors. General Motors Company was formerly known as NGMCO, Inc. and changed its name to General Motors Company in July 2009. The company was incorporated in 2009 and is based in Detroit, Michigan. It operates manufacturing facilities in India, the United States, and Canada. General Motors Company operates as a subsidiary of the United States Department of The Treasury. General Motors led global vehicle sales for 77 consecutive years from 1931 through 2007, longer than any other automaker, and is currently among the world's largest automakers by vehicle unit sales. General Motors acts in most countries outside the USA via wholly-owned subsidiaries but operates in China through 10 joint ventures. GM's OnStar subsidiary provides vehicle safety, security, and information services. In 2009, General Motors shed several brands, closing Saturn, Pontiac, and Hummer, and emerged from a government-backed Chapter 11 reorganization. In 2010, GM made an initial public offering IPOs to date and returned to profitability later that year.

General Motors Careers

Join the dynamic team at General Motors, a global leader in automotive innovation and technology. At General Motors, we offer unparalleled job opportunities that propel your career forward while contributing to a legacy of engineering excellence.

Work You’ll Do

Embark on a career with General Motors to drive the future of mobility. Our team is dedicated to redefining the automotive landscape through innovation and leadership in electric vehicles and sustainable solutions. By joining us, you will be part of a culture that values diversity, teamwork, and continuous professional growth.

Transform Your Career

General Motors is not just a company; it's a community where you can grow your skills alongside the best in the industry. Our leadership is committed to providing every employee—from interns to senior professionals—with opportunities for career advancement, leadership development, and diversity training.

Innovate and Lead

At General Motors, innovation is at the core of everything we do. From research and development to manufacturing, our teams work collaboratively to lead the industry with cutting-edge technologies and sustainable practices. We encourage our employees to think big and push the boundaries of what’s possible.

Join Our Global Team

As part of our global workforce, you will collaborate with talented individuals who are passionate about shaping the future of transportation. General Motors offers a variety of career paths in engineering, design, IT, marketing, and more. With over 155,000 employees worldwide, our network provides expansive opportunities for networking and professional development.

Internship Programs and Employment Benefits

Start your career journey with a General Motors internship, where you can apply your academic knowledge to real-world projects. Our internships provide a robust foundation in the automotive industry, with mentorship from experienced leaders. Full-time employees enjoy a wealth of benefits, including comprehensive health care, retirement plans, and performance bonuses, ensuring that your hard work is rewarded.

Explore Job Opportunities

Whether you’re a seasoned professional or a recent graduate, General Motors offers positions that leverage your unique skills. Our hiring process is designed to identify and nurture talent, focusing on aligning your capabilities with the right opportunities for growth within the company.

Stay Connected

Join Our Team Search open positions that match your skills and interests. At General Motors, we look for innovative, driven, and solution-oriented team players. Explore the possibilities that await you in a career at General Motors.

Keep Up to Date

Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who drive success at General Motors.

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Customize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities available at General Motors. Embark on a journey of growth, innovation, and leadership at General Motors. Shape your future in an environment that fosters diversity, learning, and the pursuit of excellence. Join us and redefine the roads of tomorrow.
Learn more about General Motors
Size
157,000 employees
Market Cap
$46.9 billion
Industry
Manufacturing & Automotive
Net Income
$6.4 billion
Founded
1908
5 Year Trend
-3.2%
Revenue
$122.4 billion
NASDAQ
GM
* Ladders Estimates

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