The Senior Systems Analyst is responsible for the administration, support, optimization, and continuous improvement of Oracle Fusion Cloud ERP, SCM, OTM, and related enterprise applications. This role serves as a senior technical-functional resource supporting Finance, Procurement, Supply Chain, Manufacturing, Logistics, and Operations business processes.

• Provide day-to-day support for Oracle Fusion ERP, SCM, Procurement, Inventory, Manufacturing, Order Management, Transportation Management, and Financials applications.
• Troubleshoot and resolve complex application, workflow, transactional, and integration issues.
• Manage and prioritize incidents, service requests, and enhancement requests through ServiceNow.
• Perform root cause analysis and drive issues to resolution with Oracle Support and managed service providers.
• Monitor application performance, critical business processes, interfaces, and scheduled jobs.
• Support configuration changes, system enhancements, and process improvements within Oracle Fusion.
• Partner with Finance, Procurement, Supply Chain, Manufacturing, Logistics, and Operations teams to improve business processes and system utilization.
• Analyze business requirements and translate them into practical Oracle Fusion solutions and configurations.
• Support Oracle Fusion stabilization, optimization, and continuous improvement initiatives.
• Coordinate issue resolution activities with internal IT teams, Oracle, and external support partners.
• Support SOX compliance, audit requests, access reviews, and application governance processes.
• Develop, execute, and document test scripts for enhancements, fixes, integrations, and quarterly Oracle updates.
• Support functional, integration, and user acceptance testing activities
• Validate system changes and business process outcomes prior to production deployment.
• Perform data validation, reconciliation, and troubleshooting to ensure data accuracy and integrity.
• Create and maintain functional documentation, support procedures, job aids, and knowledge articles.
• Provide end-user support, training, and knowledge transfer to promote system adoption and effective use.
• Serve as a liaison between business stakeholders, IT, Oracle Support, and managed service providers.
• Act as a subject matter expert on Oracle Fusion capabilities, best practices, and process optimization opportunities.
• Support user provisioning, security role assignments, and access management activities within Oracle Fusion.

• Bachelor’s degree in business, accounting, information technology, or related field
• 10+ years of experience with Oracle Fusion ERP, SCM, Financials, Order Management, Procurement, Inventory, manufacturing, Transportation Management, or Landed Costs modules.
• Strong understanding of end-to-end business processes across Finance, Procure to Pay, Supply Chain, and/or Manufacturing
• Experience with financial processes preferred: Month-end close, financial reconciliation, SOX controls, Audit support, and Public Company environment
• Experience with costing concepts (e.g., inventory, average/standard costing) and account reconciliation processes, with the ability to trace transactions from subledger through to General Ledger for analysis and troubleshooting
• Strong understanding of Procure-to-Pay, Order-to-Cash, Record-to-Report, Inventory, Costing, and Manufacturing processes.
• Ability to translate business needs into clear, actionable solutions.
• Experience with Oracle reporting tools including OTBI, BI Publisher, and Smart view preferred.
• Experience with Implementation and deployment cycles a plus.
• Experience working with managed service providers and offshore support teams.
• Experience supporting system testing, defect management, and release deployments.
• Excellent analytical, communication, and problem-solving skills.