DHL Group

Senior System Support Specialist

DHL Group$88K — $105K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 2+ years of experience in a similar IT cybersecurity role
  • Practical experience managing Linux and Windows Server operating systems
  • Strong understanding of cybersecurity attack principles and vectors
  • Familiarity with XDR, Container Security, Micro-segmentation, and virtual patching
  • Interest in AI for improving cybersecurity operations

Responsibilities

  • Secure hardware and software platforms against security vulnerabilities
  • Define and evolve technical security standards for the organization
  • Monitor security controls and emerging threats
  • Remediate vulnerabilities and security issues proactively
  • Enhance automation processes to strengthen security posture

Benefits

  • Opportunity to work in a multinational collaborative environment
  • Growth potential within a supportive management structure
  • Chance to contribute to innovative cybersecurity practices
  • Access to continuous learning and professional development programs
  • Engagement with advanced technologies in security and AI
Full Job Description
In this role, you will help secure the platform estate hardware, operating systems, databases, middleware, storage, and containers. You will define and evolve technical security standards, monitor controls and threats, remediate vulnerabilities and issues, improve automations and continuously strengthen security posture through best practices and lessons learned.

Success in this role requires close collaboration with platform architects, server platform support teams, Information Security teams, Business Units, project managers, and asset owners.

Ready to embark on the journey? Here's what we are looking for:

As a System support specialist having passion for IT Cyber security to learn about it, at least 2 years of experiences in similar role, practical experience in managing server OS platforms such as Linux, Windows Servers, Database, middleware application servers, etc., understanding of common cyber security attack principles, vectors, and the technical design flaws facilitating them is a huge plus. Very good knowledge of XDR , Container Security, Micro-segmentation, virtual patching technologies and services will also be an integral part of this role. Experience or strong interest in practical AI usage, AI-assisted development, and creation of AI agents to improve cybersecurity operations, automation, analysis, and team productivity is highly beneficial.

You are a Security aficionado, therefore you have a good understanding of Cyber Security. You are able to work independently, prioritize and organize your tasks under time and workload pressure. Working in a multinational environment, you can expect cross-region collaboration with teams around the globe, thus being advanced in spoken and written English will be certainly useful.

Great Team
Hi, my name is Petr Svihalek and I'm a team manager. I started my career at DHL IT Services back in 2004, when I took a role as desktop support in the Desktop team. Gaining more hands-on experience with technical IT role has always fascinated me, so I moved to the server support team. From there, I moved fast through the company ladder and soon landed a Manager of Windows system role. In 2022, I moved to a management role within Infrastructure Security team, being Manager of Endpoint Security team. Together with the strong support of a multinational & diverse team, we are working on our common ambition - secure every DHL endpoint. Looking forward to having you onboard!

About DHL Group

DHL Group is a German multinational package delivery and supply chain management company. It is part of the larger Deutsche Post DHL Group. DHL operates in over 220 countries and territories worldwide, making it the most international company in the world. With a workforce exceeding 550,000 employees, DHL is one of the largest employers in the world.
Learn more about DHL Group
Size
550,000 employees
Industry
Founded
1969

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