TeleTech

Secure Remote Access Engineer

TeleTech$77K — $176K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 2+ years of experience with enterprise remote access, VPN, or Zero Trust technologies
  • Experience supporting or working within technical teams
  • Experience with remote access monitoring, logging, and troubleshooting tools
  • Knowledge of ZTNA principles and technologies
  • Knowledge of SASE platforms and cloud-delivered security services
  • Familiarity with networking concepts, including TCP/IP, routing fundamentals, and firewall policies
  • Ability to follow operational procedures and support compliance with security policies

Responsibilities

  • Support secure remote access solutions for the organization
  • Implement, maintain, and troubleshoot remote access technology
  • Assist in deploying solutions based on Zero Trust principles
  • Collaborate with security, network, and application teams
  • Contribute to automation efforts as directed by senior engineers
  • Maintain documentation related to remote access solutions
  • Ensure compliance and reliability across hybrid and cloud environments

Benefits

  • Health, life, and disability insurance
  • Financial and retirement benefits
  • Paid leave and professional development opportunities
  • Tuition assistance and work-life programs
  • Recognition awards for exceptional performance
Full Job Description
Secure Remote Access Engineer
The Opportunity:
Support the company's secure remote access group within the broader Application Delivery Networking team by implementing, maintaining, and troubleshooting enterprise remote access solutions. Assist in deploying solutions based on Zero Trust principles, including ZTNA and SASE, while helping ensure compliance and reliability across hybrid and cloud environments. Work under the guidance of senior engineers to resolve issues, support automation efforts, and follow established operational procedures. Collaborate with security, network, and application teams, maintain documentation, and stay current with emerging technologies related to Zero Trust operations. Due to the nature of work performed within this facility, U.S. citizenship is required.

You Have:
  • 2+ years of experience with enterprise remote access, VPN, or Zero Trust technologies
  • Experience supporting or working within technical teams
  • Experience with remote access monitoring, logging, and troubleshooting tools
  • Knowledge of Zero Trust Network Access (ZTNA) principles and technologies
  • Knowledge of SASE platforms and cloud-delivered security services
  • Knowledge of networking concepts, including TCP/IP, routing fundamentals, firewall policies, and identity-based access controls
  • Ability to follow operational procedures and support compliance with security policies
  • Ability to travel up to 10% of the time
  • HS diploma or GED


Nice If You Have:
  • Experience with ZTNA or SASE vendors, such as Zscaler, Palo Alto Prisma Access, Versa SASE, Netskope, or Cato Networks
  • Experience in federal or regulated environments
  • Experience with cloud platforms, such as AWS, Azure, or Google Cloud, in hybrid network deployments
  • Knowledge of compliance frameworks, such as FedRAMP, NIST 800-53, FISMA, and security maturity models, such as CMMC
  • Knowledge of multi-factor authentication (MFA), SAML authentication, endpoint security, and identity provider integration, such as Azure AD, Entra ID, or Ping


Compensation

At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen's benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.

Salary at Booz Allen is determined by various factors, including but not limited to location, the individual's particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $77,600.00 to $176,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen's total compensation package for employees. This posting will close within 90 days from the Posting Date.

Identity Statement

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.

Candidate AI Usage Policy

AI is a part of our daily work at Booz Allen, and we are committed to the responsible and ethical use of AI tools. However, we want to ensure a fair candidate process based on your own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) or other tools to assist with responses during interviews (whether in-person or virtual) is prohibited unless permission is explicitly provided.

Work Model
Our people-first culture prioritizes the benefits of collaboration, whether it occurs in person or virtually. To support engagement and effective communication, employees working virtually are generally expected to have their cameras on during meetings.
  • Remote: If this position is listed as remote, there may still be occasions when you are required to work in person at a Booz Allen or customer facility.
  • Hybrid: If this position is listed as hybrid, you will be expected to work from a Booz Allen facility frequently, in alignment with leadership expectations and the needs of the role. You may also be required to work from or visit a customer facility.
  • Onsite: If this position is listed as onsite, work will primarily be performed at a Booz Allen office or customer facility, where employees will collaborate directly with colleagues and customers as required by the role.


About TeleTech

TeleTech is a business process outsourcing company headquartered in Englewood, Colorado. The company was founded in 1982 by Kenneth D. Tuchman and provides customer experience, consulting, and technology services to clients in various industries, including healthcare, financial services, and telecommunications. TeleTech operates in over 20 countries and has over 50,000 employees. The company is committed to sustainability and has implemented several initiatives to reduce its environmental impact.
Learn more about TeleTech
Size
56,000 employees
Industry

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