Microsoft

Senior Supply Chain Operations Manager

Microsoft • $116K — $203K *
Austin, TX 78745In-Person
Manufacturing & Automotive
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's or Master's Degree in relevant field, plus 5-7 years of related experience.
  • Proven ability in supply planning and operations, particularly in technology-related environments.
  • Experience with quantitative and qualitative analysis in cross-functional settings.
  • Familiarity with supply chain processes including logistics and inventory management.
  • Ability to pass required security screenings for Microsoft cloud employment.

Responsibilities

  • Manage global fulfillment operations for network hardware and infrastructure.
  • Drive timely delivery while optimizing supply and inventory.
  • Coordinate with suppliers and partners to solve operational issues.
  • Monitor and improve supply chain health using metrics.
  • Lead cross-functional initiatives across multiple departments to enhance processes.
  • Define and implement strategic goals and stakeholder engagement plans.
  • Utilize data-driven insights to enhance operational decisions.

Benefits

  • Comprehensive health, dental, and vision insurance.
  • Generous retirement plan options including company matching.
  • Paid time off including vacation and holidays.
  • Professional development and continuous learning opportunities.
  • Flexible work arrangements and environments.
Full Job Description
Responsibilities
  • Manage end-to-end fulfillment operations for network hardware and infrastructure deployments across global regions.
  • Drive on-time delivery performance while balancing supply constraints, inventory optimization, and business priorities.
  • Coordinate with suppliers, manufacturing partners, logistics providers, and internal stakeholders to resolve fulfillment challenges.
  • Monitor supply chain health through operational metrics and proactively address risks impacting deployment schedules.
  • Lead complex cross-functional initiatives across supply planning, procurement, engineering, datacenter operations, logistics, and finance.
  • Define program objectives, success metrics, implementation plans, and stakeholder engagement strategies.
  • Drive execution of strategic initiatives focused on automation, process optimization, scalability, and operational excellence.
  • Develop executive-ready communications, status reporting, risk assessments, and business reviews.
  • Identify process gaps and drive improvements that enhance customer experience, cycle time, operational efficiency, and cost performance.
  • Leverage data, analytics, and automation tools to improve forecasting accuracy, order management, fulfillment visibility, and execution outcomes.
  • Design and implement scalable business processes supporting global infrastructure growth.
  • Lead root cause analysis and corrective actions for recurring operational issues.
  • Assess supply chain risks related to capacity, inventory, logistics, trade compliance, and supplier performance.
  • Develop mitigation strategies and recovery plans to support business continuity.
  • Partner with stakeholders to ensure operational readiness for new product introductions, technology transitions, and global market expansions.
  • Build partnerships across engineering, procurement, planning, logistics, datacenter operations, finance, and supplier organizations.
  • Influence decisions through data-driven recommendations and business insights.
  • Facilitate alignment across diverse stakeholder groups while managing competing priorities.


Qualifications
Minimum Qualifications
  • Bachelor's Degree in Engineering, Industrial Engineering, Supply Chain Management, Operations Management, Supply Chain Analytics, or related field AND 7+ years supply planning, operations, supply chain, indirect supply planning, technology-related supply chain, sourcing and manufacturing, Sales & Operations Planning, materials requirement planning systems and tools, quantitative & qualitative analysis in cross functional or organizational enterprise environment, or related experience OR Master's Degree in Engineering, Industrial Engineering, Business, Supply Chain Management, Operations Management, Supply Chain Analytics, or related field AND 5+ years supply planning, operations, supply chain, indirect supply planning, technology-related supply chain, sourcing and manufacturing, Sales & Operations Planning, materials requirement planning systems and tools, quantitative & qualitative analysis in cross functional or organizational enterprise environment, or related experience OR equivalent experience.
Other Requirements
  • Other Requirements: Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to, the following specialized security screenings:
    • Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
Preferred Qualifications
  • Experience supporting cloud infrastructure, network hardware, datacenter operations, or technology supply chains.
  • Knowledge of fulfillment, planning, inventory management, supplier operations, and logistics processes.
  • Experience with business intelligence, analytics, automation, or AI-driven operational solutions.
  • Lean, Six Sigma, PMP, APICS, or related certifications.
  • Experience leading global programs across multiple regions and stakeholder groups.


Supply Planning IC5 - The typical base pay range for this role across the U.S. is USD $116,900 - $203,600 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $148,400 - $222,600 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
https://careers.microsoft.com/us/en/us-corporate-pay

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

About Microsoft

Microsoft is an American multinational corporation that develops, manufactures, licenses, supports, and sells a range of software products and services. Microsoft’s devices and consumer (D&C) licensing segment licenses the Windows operating system and related software, Microsoft Office for consumers, and the Windows Phone operating system. The company’s computing and gaming hardware segment provides Xbox gaming and entertainment consoles and accessories, second-party and third-party video games, and Xbox Live subscriptions; surface devices and accessories; and Microsoft PC accessories. Its phone hardware segment offers Lumia smartphones and other non-Lumia phones. Its D&C segment provides Windows Store, Xbox Live transactions, and Windows phone store; search advertising; display advertising; Office 365 Home and Office 365 Personal; first-party video games; and other consumer products and services as well as operating retail stores. Microsoft’s commercial licensing segments license server products, including Windows Server, Microsoft SQL Server, Visual Studio, System Center, and related Client Access Licenses (CALs); Windows Embedded; Windows operating system; Microsoft Office for business, including Office, Exchange, SharePoint, Lync, and related CALs; Microsoft Dynamics business solutions; and Skype. Its commercial segment offers enterprise services, including premier support services and Microsoft consulting services; commercial cloud comprising Office 365 Commercial, other Microsoft Office online offerings, Dynamics CRM Online, and Microsoft Azure; and other commercial products and online services. The company markets and distributes its products through original equipment manufacturers, distributors, and resellers, as well as online.

Microsoft Careers

Join Microsoft today and be part of a company that values innovation, leadership, and diversity in its workforce. As a global leader in technology and digital transformation, Microsoft offers unparalleled job opportunities that propel your career to new heights.

Explore Career Opportunities at Microsoft

Whether you're a seasoned professional looking for your next challenge or a recent graduate eager to start your career, Microsoft has a position that suits your skills and ambitions. We are committed to fostering a culture of growth and learning, where every team member is supported in expanding their horizons.

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Choosing a career at Microsoft means more than just a job. Our employees enjoy a range of benefits designed to empower them both professionally and personally. These include comprehensive health benefits, flexible working conditions, and opportunities for career advancement through professional development and diversity training.

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At Microsoft, we believe that innovation comes from diversity of thought and inclusion. We are committed to a workplace where everyone feels valued and inspired. Our leadership is dedicated to fostering an environment where diverse perspectives lead to breakthrough innovations and a competitive edge.

Grow with Us

Career growth at Microsoft is about more than climbing the corporate ladder; it's about continuous learning, expanding your skills, and improving your capabilities. With access to various leadership and training programs, you can evolve as a professional and make a significant impact within the company and on the global stage.

Hiring Process

Our hiring process is designed to identify true potential. Starting with a review of your resume, followed by interviews that assess your problem-solving abilities and cultural fit, we ensure that all candidates have a fair chance to demonstrate their strengths and potential to contribute to our team.

Networking and Professional Development

Microsoft is a place where you can build a professional network that spans the globe. Our employees benefit from connections with top-tier professionals and industry leaders, which opens doors to innovative projects and collaborative opportunities that are second to none.

Join Our Team

If you're ready to take on exciting challenges and make a difference in the world of technology, explore the job opportunities at Microsoft. Search for open positions that match your skills and interests, and prepare to embark on a rewarding career path filled with innovation and opportunities for personal and professional growth.

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At Microsoft, your future is limitless. Join us in our mission to empower every person and every organization on the planet to achieve more. Your journey with Microsoft starts here.
Learn more about Microsoft
Size
181,000 employees
Market Cap
$1,762.4 billion
Industry
Enterprise Technology
Net Income
$51.3 billion
Founded
1975
5 Year Trend
+15.5%
Revenue
$153.2 billion
NASDAQ
MSFT
* Ladders Estimates

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