Senior Specialist, Donor Relations

University of Ottawa

$95K — $120K *
Education, Government & Non-Profit
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Undergraduate degree in communications or equivalent experience in donor relations.
  • Minimum 7 years of relevant experience in donor or stakeholder relations.
  • Bilingual in French and English (spoken and written).
  • Project management experience with strong leadership skills.
  • Analytical thinker with strategic planning capabilities.
  • Excellent interpersonal skills with a focus on diplomacy.
  • Ability to work independently and manage complex priorities.

Responsibilities

  • Provide expert advice on donor relations and stewardship practices.
  • Lead the development and implementation of stewardship plans and proposals.
  • Research and recommend improvements to donor relations processes.
  • Create donor proposals and impact reports for cultivation and stewardship.
  • Ensure compliance with institutional and governmental giving regulations.

Benefits

  • Access to professional development opportunities.
  • Collaborative work environment.
  • Strengthened connections within the university community.
  • Engagement with high-level donors and stakeholders.
Full Job Description
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Posting Reason:
Temporary replacement of a regular position

Job Type:
Employee

Anticipated Duration in Months (for contracts and temporary assignments):
30

Job Family:
Advancement and Alumni Relations

# of Open Positions:
1

Faculty/Service - Department:
Donor Relations and Gift Processing

Campus:
Main Campus

Union Affiliation:
SSUO

Date Posted (YYYY/MM/DD):
2026/08/20

Applications must be received BEFORE (YYYY/MM/DD):
2026/08/31

Hours per week:
35

Salary Grade:
SSUO Grade 11

Salary Range:
$95 594,00 - $120 750,00

Position Purpose:

The Incumbent is responsible to define high-level stewardship strategies for major and principal donors by analyzing donor motivations, long-term potential, and institutional priorities; tailors recognition and engagement approaches to strengthen alignment between donor interests and the University's strategic objectives; anticipates risks, sensitivities, and reputation considerations in complex donor files; prioritizes actions and adjusts timelines to ensure timely and impactful stewardship; and shapes an integrated stewardship experience that deepens trust, enhances donor satisfaction, and supports sustainable relationship growth.

In this role, your responsibilities will include:
  • Expert Advisory and Strategic Guidance: Provides expert-level advice and consulting services to stakeholders across the University, acting as a subject matter expert in donor relations (DR) processes, stewardship practices, and high-level recognition initiatives. Advises senior administrators, development officers, and faculty partners on the design, implementation, and continual improvement of stewardship and recognition programs, ensuring alignment with sector best practices. Conducts comparative analyses of DR programs at leading national and international institutions to inform strategic decision-making and support the evolution of institutional stewardship practices.
  • Project Management and Planning: Identifies opportunities to enhance stewardship and recognition activities across the University. Leads the development, execution of stewardship plans, proposals, donor agreements, impact reporting, and signature recognition initiatives. Collects, analyzes, and interprets data to inform continuous improvement efforts and provides actionable recommendations to senior leadership. Manages a portfolio of high-level donors on behalf of the University leadership, ensuring donor expectations, recognized, and aligned with institutional priorities.
  • Process Analysis: Researches improvements to DR regulations, procedures and the development and implementation of enhancements, recommending solutions to meet strategic objectives. Communicates and validates solutions with management and other stakeholders in order to maximize the fit and effectiveness of proposed solutions while minimizing the impact of obstacles. Creates and maintains standardized operational documentation for processes within DR's jurisdiction.
  • Donor Agreements and Impact Reporting: Develops donor proposals, and customized impact reports to support cultivation, solicitation, and stewardship strategies. Advises on principle gift agreements such as chairs and pan-university initiatives to ensure alignment with the University strategic goals and successful gift implementation. Ensures that donor intent and commitments are accurately interpreted across the University. Provides expert guidance to internal stakeholders on compliance with institutional, governmental, and sector regulations related to giving. Establishes and implements accountability mechanisms that protect the integrity of philanthropic processes and uphold the institution's obligations to donors.
  • Quality Assurance: Ensures the optimal management of stewardship and high-level recognition activities and other responsibilities proper to DR. This entails the development and oversight of procedures and communications to ensure a successful and thriving donor experience. Coordinates University-wide DR processes and provides advice to faculties and other stakeholders to ensure the proper interpretation of DR guidelines and regulations, with a focus on best practices.


What you will bring:
  • An undergraduate communications degree or equivalent combination of education and related experience in donor or stakeholder relations preferably in a post-secondary environment.
  • A minimum of seven (7) years of relevant experience in a field related to the responsibilities of the position.
  • Bilingualism - French and English (spoken and written).
  • Project management experience and strong leadership skills.
  • Strong analytical and critical-thinking skills and demonstrated ability to think strategically about complex issues, leading to thoughtful recommendations and action plans;
  • Exercise foresight, tact and diplomacy when interacting with university administrators and individuals of varying rank, as well as in liaising with high-level external stakeholders;
  • Ability to work independently, manage overlapping deadlines and shifting priorities while exercising excellent judgment at all times;
  • Meticulous attention to detail and accuracy;
  • Knowledge of the operation of the university, its governance, its structure and its administrative functioning considered an asset;
  • Superb writing skills. Proven track record of creating documents for both convincing story-telling and legalistic technical writing such as fund terms-of-reference. Must be able to articulate in writing clearly and concisely when corresponding with colleagues.
  • Solid grasp of industry best practices for donor relations operations, including policy development, individualized stewardship plans, proposal and impact documents, fund terms and compliance, acknowledgement and recognition.


Key Competencies at uOttawa:
Here are the required competencies for all or our employees at uOttawa:

Planning: Organize in time a series of actions or events in order to realize an objective or a project. Plan and organize own work and priorities in regular daily activities.
Initiative: Demonstrate creativity and initiative to suggest improvements and encourage positive results. Is proactive and self-starting. Show availability and willingness to go above and beyond whenever it is possible.
Client Service Orientation: Help or serve others to meet their needs. This implies anticipating and identifying the needs of internal and external clients and finding solutions on how to meet them.
Teamwork and Cooperation: Cooperate and work well with other members of the team to reach common goal(s). Accept and give constructive feedback. Able to adjust own behaviour to reach the goals of the team.

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