WalkMe

Senior Solution Advisor, SLED & Utilities

WalkMe$200K — $215K *
Education, Government & Non-Profit
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years supporting SLED or Utilities customers in a technical pre-sales role
  • Proven track record of leading complex technical evaluations
  • Strong understanding of enterprise architectures and security compliance
  • Expertise in crafting tailored demonstrations and POCs
  • Knowledge of government procurement processes is a plus
  • Familiarity with enterprise platforms like SAP and CRM systems such as Salesforce

Responsibilities

  • Own solution strategy for SLED and Utilities opportunities
  • Lead executive-level discovery and solution design
  • Conduct technical validation, including advanced demos
  • Act as senior technical advisor and escalation point
  • Partner with Sales, Product, and Engineering for successful outcomes

Benefits

  • Hybrid work schedule for optimal work/life balance
  • Commitment to diversity and inclusivity
  • Continuous learning and career development opportunities
  • Wellness benefits including reimbursements and wellness events
  • Generous leave policy tailored to regional standards
  • Annual RefreshMe Days for work/life balance
  • Robust retirement contributions available
Full Job Description
As a Senior Solution Advisor, you will report to the Director of Solution Advisory on the Solution Advisory team. Your main goal is to lead complex technical evaluations for SLED and Utilities customers, translating mission-critical business challenges into high-impact WalkMe solutions. Your performance will depend on your ability to operate as a senior technical advisor, drive executive-level discovery, and influence solution strategy across long, multi-stakeholder sales cycles.

What You'll Own

  • Own the end-to-end solution strategy for complex SLED and Utilities opportunities, ensuring alignment with regulatory, security, and operational requirements
  • Lead executive-level discovery, solution design, and technical validation, including advanced demos and proofs of concept
  • Act as a senior technical advisor and escalation point, partnering closely with Sales, Product, and Engineering to drive successful outcomes


What You Need to Succeed

  • Experience supporting SLED and/or Utilities customers in a technical pre-sales, solution advisory, or sales engineering capacity
  • Proven ability to lead complex, multi-stakeholder technical evaluations and influence senior customer decision-makers
  • Strong understanding of enterprise architectures, security considerations, and compliance requirements common to public sector and regulated industries
  • Expertise in designing and delivering tailored demonstrations and POCs that map technical capabilities to business and mission outcomes
  • Nice to Have
  • Experience with government procurement processes or regulated sales cycles
  • Familiarity with enterprise platforms such as SAP and CRM systems (e.g., Salesforce)


What Sets Us Apart

  • Hybrid Work Arrangement: We offer a hybrid work schedule to perfectly combine the benefits of remote work and the essential connections and collaborations of onsite work.
  • Supportive Culture: We focus on the whole person, celebrating what makes us unique, and create space for community.
  • Professional Development: We encourage continuous learning and offer opportunities for career development through our career compass offering.
  • Stay healthy and happy with Wellness[redacted]! Enjoy quarterly wellness reimbursements, daily BrightBreaks to recharge, and WalkMe's annual Wellness Month every July-because your well-being matters all year long.
  • WalkMe provides health coverage options, where applicable, to ensure employees have access to essential medical benefits. Our offerings are designed to support the well-being and diverse needs of our global workforce.
  • WalkMe offers a generous annual leave policy tailored to meet regional standards, ensuring all employees enjoy sufficient time off to rest and recharge.
  • WalkMe offers RefreshMe Days throughout the year to further strengthen our commitment to work/life balance.
  • Robust Retirement Contributions: Ask HR about the specific offerings for your region!
  • SAP's acquisition of WalkMe highlights a commitment to enhancing user experience and streamlining software interactions, offering opportunities to work with cutting-edge technology that drives efficiency and innovation in the workplace.


Our job titles may span more than one career level. The OTE for this role is between $200,000 and $215,000 including salary and variables. The actual base pay is dependent upon many factors, such as: location, training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus and benefits as part of our competitive total rewards package.

About WalkMe

WalkMe is a software company that provides a digital adoption platform. The company's technology is designed to help businesses improve user engagement and increase productivity. WalkMe was founded in 2011 and is headquartered in Palo Alto, California. The company has a global presence, with offices in the United States, Europe, and Asia. WalkMe's customers include Fortune 500 companies and other large enterprises. The company has been recognized for its innovative technology and has won several awards for its products.
Learn more about WalkMe
Size
1,000 employees
Market Cap
$790.8 million
Industry
Founded
2011
NASDAQ

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