The Home Depot

Senior Software Engineer - Reliability Engineering (Remote)

The Home Depot$90K — $180K *
US-AnywhereRemote in Georgia, US
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3+ years of experience in software engineering with a focus on site reliability engineering (SRE) methodologies.
  • Proficiency in GCP Cloud Infrastructure and related tools.
  • Experience with observability tools like Grafana, Prometheus, and Kibana.
  • Familiarity with Infrastructure as Code, specifically Terraform.
  • Strong scripting skills in Python for automation tasks.

Responsibilities

  • Drive the platform's stability and performance using automated solutions.
  • Lead incident analyses to improve reliability and operational efficiency.
  • Collaborate with product teams to ensure high-quality, deployable software solutions.
  • Mentor junior engineers in modern software development practices.
  • Develop and maintain comprehensive test suites to support rapid deployment.

Benefits

  • Collaborative work environment with opportunities for mentoring.
  • Access to advanced AI-assisted tools and technologies.
  • Focus on professional development through learning opportunities.
Full Job Description
Position Purpose:

The Senior Software Engineer for Site Reliability drives the platform's stability, scalability, and performance. This role enhances product reliability by engineering automated solutions for complex infrastructure and operational challenges, including leveraging AI-assisted tooling and prompt engineering to accelerate incident diagnosis, automate remediation workflows, and generate actionable insights from operational data. Key responsibilities include championing application availability and efficiency through proactive monitoring, performance tuning, and strategic improvements. The engineer will lead post-mortems, create automation to reduce operational toil-applying AI agents and large language models where they deliver measurable efficiency gains-and partner with product owners and developers to enable the deployment of reliable, high-performing services. This position participates in tool selection, assists with capacity planning, and builds the monitoring and alerting to meet business-defined Service Level Objectives (SLOs). Within a collaborative team, the role also involves mentoring less experienced engineers to foster a culture of operational excellence and practical AI fluency.

Key Responsibilities:
  • 50% Delivery and Execution - Develops, tests, deploys, and maintains software, with a clear understanding of the value the software is to provide; Takes on new opportunities and tough challenges with a sense of urgency, high energy and enthusiasm; Consistently achieves results, even under tough circumstances; Develops test suites (functional, destructive, etc) to enable success, rapid deployment of code to production; Takes a broad view when approaching issues; using a global lens
  • 20% Learns and Grows - Learns through successful and failed experiment when tackling new problems; Actively seeks ways to grow and be challenged using both formal and informal development channels
  • 20% Plans and Aligns - Collaborates with other team members in agile processes; Creates new and better ways for the organization to be successful; Works the Product Team to ensure user stories are valuable, developer ready, easy to understand and testable; Delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences; Adapts approach and demeanor in real time to match the shifting demands of different situations; Relates openly and comfortably with diverse groups of people
  • 10% Supports and Enables - Helps grow junior engineers by providing guidance on modern software development frameworks, and leading technical discussions


Direct Manager/Direct Reports:
  • This position typically reports to Software Engineer Manager or Sr. Manager
  • This position has 0 Direct Reports


Travel Requirements:
  • No travel required.


Physical Requirements:
  • Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.


Working Conditions:
  • Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.


Minimum Qualifications:
  • Must be eighteen years of age or older.
  • Must be legally permitted to work in the United States.


Preferred Qualifications:
  • GCP Cloud Infrastructure - BigQuery analytics, ADC auth, cloud-native services
  • Observability - Grafana, Prometheus, Kibana/Elasticsearch (WES logs), OCP Health Dashboards
  • Terraform Enterprise - Infrastructure as Code
  • GitHub - SCM
  • GH Copilot + AI Agents - AI-accelerated incident analysis, automated remediation workflows, prompt-engineered operational tooling
  • SRE Practices - Production Readiness Review, Capacity Planning, Change Validation, Prod Support, Post-Mortems, SLO Definition & Tracking
    ServiceNow - Incident, Problem, and Change management; trend analysis; RCA grouping
  • BigQuery - Incident analytics, problem candidate identification, operational reporting
  • PagerDuty - On-call scheduling, escalation paths, push-button paging
  • Rundeck - Self-heal automation, push-button remediation jobs
  • Atlassian (Jira/Confluence) - RCA documentation, runbooks, architecture diagrams, onboarding
  • CyberArk - Privileged access for WMS/DFC log pulls and node access
  • Manhattan WMS - Warehouse Management System operations, RF/UI/LM node support
  • Python Automation - Operational scripting, BQ pipelines, alert correlation, report generation


Minimum Education:
  • The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.


Preferred Education:
  • No additional education


Minimum Years of Work Experience:
  • 3


Preferred Years of Work Experience:
  • No additional years of experience


Minimum Leadership Experience:
  • None


Preferred Leadership Experience:
  • None


Certifications:
  • None


Competencies:
  • Global Perspective
  • Manages Ambiguity
  • Nimble Learning
  • Self-Development
  • Collaborates
  • Cultivates Innovation
  • Situational Adaptability
  • Communicates Effectively
  • Drives Results
  • Interpersonal Savvy


For California, Colorado, Connecticut, Rhode Island, Nevada, New York City, Ithaca (NY), Westchester County (NY), and Washington residents:

The pay range for this position is between $90,000.00 - $180,000.00

About The Home Depot

The Home Depot is a home improvement retailing company that combines its physical stores with an online presence to provide customers with innovative products at great value. The company specializes in the fields of retail, home improvement, and customer service. The Home Depot was founded in 1978 and is headquartered in Atlanta, Georgia.

The Home Depot Careers

Join the vibrant team at The Home Depot, the largest home improvement retailer in the U.S., where your career can flourish in an environment ripe with opportunities for growth and innovation. As a market leader, The Home Depot offers a variety of job opportunities that allow professionals to thrive in a culture that values leadership, diversity, and professional development. Work You’ll Do At The Home Depot, you’ll be part of a team that’s committed to helping homeowners, builders, and do-it-yourselfers bring their visions to life. Our extensive range of job opportunities spans from store operations to supply chain management, from IT to marketing. No matter where you start, you’ll be doing work that matters, impacting our customers' lives and experiences. Transform Your Career Step into a role within The Home Depot and join a network of over 400,000 associates who are as passionate about building their careers as they are about helping our customers. Leadership at The Home Depot means continuous improvement, embracing diversity, and fostering a culture of inclusion and respect that makes us stronger. Innovate with Us Innovation isn’t just a buzzword at The Home Depot; it’s the backbone of how we do business. We are constantly seeking out new technologies and tools to improve every aspect of our operations, from logistics to customer service. Join us, and bring your unique perspective and skills to a team that’s setting the standard for excellence in the retail industry. Grow and Develop The Home Depot is committed to the growth and development of its associates through robust training programs, leadership workshops, and opportunities for advancement. Whether you’re looking for a part-time position or a full-time career, The Home Depot nurtures your professional growth every step of the way. Internship Programs Dive into the professional world through The Home Depot’s internship programs, which offer a dynamic environment to gain hands-on experience and develop critical skills in various business areas. Our internships provide a platform to connect with leaders and peers, enhancing your resume and preparing you for future employment. Benefits and Culture Choosing to start your career at The Home Depot means more than just securing a job. It means you gain access to unparalleled benefits that support your life and well-being, from health insurance to educational assistance. Our commitment to employees is reflected in our open, supportive culture where everyone’s voice is heard, and every team member’s contribution is valued. Join Our Team Ready to take the next step in your career? Explore the wide range of positions available at The Home Depot, where we’re hiring passionate, curious, and innovative team players. Search open positions that match your skills and interests on our Jobs page. Stay Connected Keep up to date with the latest career tips, company news, and industry insights—all from the people who work here. Subscribe to our Careers Blog and personalize your subscription to receive updates that align with your career interests and goals. At The Home Depot, we don’t just offer jobs—we offer careers that make a difference. Join us, and be a part of something bigger as we continue to invest in your future and our shared success.
Learn more about The Home Depot
Size
490,600 employees
Market Cap
$323 billion
Industry
Net Income
$12.8 billion
Founded
1978
5 Year Trend
+9.8%
Revenue
$132.1 billion
NASDAQ

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