Senior Software Engineer, Operations (Lotus Notes)

Sun Life Financial, Inc.

$90K — $140K *
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of experience supporting HCL Notes/Domino environments.
  • 3+ years in web development.
  • Strong skills in incident management and root cause analysis.
  • Proficient in LotusScript development and Notes database troubleshooting.
  • Knowledge of SQL and data integration concepts.
  • Experience with legacy application modernization is a plus.
  • Demonstrated ability to work independently and as part of a multidisciplinary team.

Responsibilities

  • Administer and support HCL Notes/Domino environments and SPFx applications.
  • Analyze and resolve application and infrastructure incidents.
  • Develop and maintain LotusScript-based applications and agents.
  • Perform database administration and maintenance activities.
  • Coordinate with external vendors and service providers.
  • Produce technical documentation and operating procedures.
  • Provide operational support and on-call assistance as required.

Benefits

  • Hybrid work environment with flexibility to work from office or remotely.
  • Opportunities for professional development and training.
  • Participation in incentive plans based on individual and company performance.
Full Job Description
Job Description:

What will you do?
  • Administer and support HCL Notes/Domino environments and SPFx apps.
  • Analyze and resolve application and infrastructure incidents.
  • Develop and maintain LotusScript-based applications and agents.
  • Basic navigation to check document locks, replication histories, and application performance
  • Perform database administration and maintenance activities.
  • Support Notes-to-modern-platform migration initiatives.
  • Investigate performance, security, and stability issues.
  • diagnose conflict documents, synchronization delays, and client setup faults
  • Coordinate with external vendors and service providers.
  • Produce technical documentation and operating procedures.
  • Participate in change management, testing, and deployment activities.
  • Provide operational support and on-call assistance as required.


What do you need to succeed?
  • HCL Notes/Domino administration.
  • LotusScript development.
  • Notes database design and troubleshooting.
  • Incident management and root cause analysis.
  • Change and release management.
  • SQL and data integration concepts.
  • Strong communication and stakeholder-management skills.
  • Strong problem-solving and analytical skills.
  • Ability to work independently while contributing effectively within a multi-disciplinary team environment.
  • Excellent organizational skills with the ability to manage multiple priorities.
  • Excellent verbal and written communication skills.
  • 5+ years supporting HCL Notes/Domino environments.
  • 3+ years web development experience
  • Experience in enterprise application operations and production support.
  • Experience supporting business-critical applications in large enterprise environments.
  • Experience with legacy application modernization is an asset.


Notes:
  • Occasional weekend and/or after-hours work to support project implementations and production activities.
  • Occasional travel between Sun Life office locations may be required.


The Base Pay range is for the primary location for which the job is posted. It may vary depending on the work location of the successful candidate or other factors. In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance. Certain sales focused roles have sales incentive plans based on individual or group sales results.

We are proud to be a hybrid organization that offers our employees the choice and flexibility to work from both the office and virtually based on the needs of the business, our Clients and you.

We may use artificial intelligence to support candidate sourcing, screening, interview scheduling.

Salary Range:
90,000/90 000 - 140,000/140 000

Job Category:
IT - Application Development

Posting End Date:
11/08/2026

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