THE WORKAt Ripple, the Customer Onboarding Platform is where every customer's journey begins, and it's about to get a full-scale rebuild.
We recently became a horizontal platform team serving all Ripple products. Our next chapter:
- Unwinding years of Salesforce-bound logic into modern, engineering-owned backend services.
- Integrating best-in-class vendors like Persona for KYC/KYB, while building the surrounding orchestration, data flows, and service layer.
- Designing the systems and data model that will make onboarding scalable, observable, and reliable across products.
If you're a Senior engineer who thrives on modernizing fragile systems, building robust services around vendor integrations, and driving architecture at company-wide scale, this is your opportunity.
Why this role matters:
Onboarding is where customers form their first impression of Ripple, and where trust is earned. As the technical anchor for a small, high-impact team, you will:
- Build for impact - Everything you create will serve multiple Ripple products, from Payments to Custody to Stablecoin.
- Start from zero - Design and build new backend services from the ground up to power onboarding across products.
- Tackle the hard stuff - Unwind years of technical debt while designing systems built to last.
- Shape Ripple's architecture - Partner with Product, Compliance, and Engineering to influence company-wide technical direction.
- Scale the right way - Mentor engineers and grow a high-performing team, with direct executive backing.
This isn't just about writing code, it's about designing how Ripple's onboarding platform will work for years to come.
WHAT YOU'LL DO- Lead the design and development of distributed, cloud-native backend services that power onboarding across Ripple's product suite.
- Partner with Product, Compliance, and other engineering teams to design scalable orchestration and data pipelines.
- Migrate core onboarding logic out of Salesforce into resilient, observable services and a dedicated persistence layer.
- Build platform capabilities that enable faster onboarding with fewer customer touchpoints, while preserving trust and compliance.
- Contribute to foundational data modeling work that will feed into Ripple's future identity platform (while ownership of Identity will move to a dedicated team).
- Champion engineering excellence in code quality, testing, and operational practices.
- Mentor engineers and help grow a lean, high-impact team.
WHAT YOU'LL BRING- Deep full stack engineering experience in modern, cloud-native, distributed systems.
- Proven track record designing and delivering large-scale systems in complex environments.
- Strong API design and integration skills (REST and/or gRPC).
- Exposure to frontend frameworks (React, Vue, etc.) for full-stack capability.
- Experience with cloud platforms (AWS preferred) and container orchestration (Kubernetes, ECS).
- Comfort navigating and reducing technical debt while delivering business value.
- Leadership skills: can set technical direction, mentor others, and influence cross-team decisions.
Preferred (But Not Required)
- Experience with our current stack: Java + Spring Boot.
- We welcome candidates from other backend stacks (Go, Kotlin, C#, Python, Rust, etc.) who can quickly learn JVM technologies.
- Event-driven architecture (Kafka, SNS/SQS, etc.).
- Domain knowledge in fintech, regtech, KYC/KYB, identity verification, or compliance-heavy systems.
