JOB MISSION:

New Balance is seeking an experienced Senior Software Engineer to join our Enterprise AI Solutions team. This team is responsible for applying AI and automation across the company to improve internal workflows, decision-making, and operational efficiency across a wide range of business functions, including operations, supply chain, finance, product, and corporate services.

A core focus of this role is designing and building enterprise-grade automation using agentic AI systems-software agents that can plan, coordinate tools, interact with systems, and execute multi-step workflows with appropriate guardrails. These approaches are becoming an important part of modern enterprise software architectures, particularly for scaling automation responsibly across complex organizations.

In this role, you will work closely with cross-functional partners, data and platform teams, and other engineers to design, implement, and deploy AI-enabled systems that are reliable, maintainable, and aligned with business needs.

This position requires on-site work in Brighton, MA three days per week.

MAJOR ACCOUNTABILITIES:

• Partner with stakeholders across the enterprise to understand workflows and identify high-impact opportunities for AI-driven automation.
• Design and develop Python-based services and applications that support enterprise AI and agentic automation use cases.
• Architect and build APIs and integrations that connect AI systems with internal platforms, tools, and data sources.
• Lead or contribute to the design of agentic AI workflows, orchestration layers, and evaluation strategies.
• Write high-quality, maintainable, and well-tested code following modern software engineering best practices.
• Review code, provide technical guidance, and contribute to shared engineering standards.
• Evaluate emerging AI and automation technologies and make informed recommendations for adoption.
• Support deployment, monitoring, and iteration of AI-enabled solutions in production environments.

REQUIREMENT FOR SUCCESS:

• Bachelor's degree in computer science or a closely related field (or equivalent practical experience).
• 5-7 years of professional software engineering experience.
• Strong proficiency in Python and experience building production-grade applications or services.
• Solid understanding of software engineering fundamentals, including system design, testing, and version control.
• Experience designing and consuming RESTful APIs.
• Exposure to AI, machine learning systems, or AI-enabled applications (deep research background not required).
• Ability to collaborate effectively with technical and non-technical partners.
• Strong problem-solving skills and a pragmatic, outcome-oriented mindset.

Shadow Worx, Brighton MA Only Pay Range: $104,500.00 - $130,000.00 - $155,500.00 Annual (actual base pay varying based upon, but not limited to, relevant experience, time in role, internal equity, geographic location, and more.)

Regular Associate Benefits

Our products are only as good as the people we hire, so we make sure to hire the best and treat them accordingly. New Balance offers a comprehensive traditional benefits package including three options for medical insurance as well as dental, vision, life insurance and 401K. We also proudly offer a slate of more nontraditional perks - opportunities like online learning and development courses, tuition reimbursement, $100 monthly student loan support and various mentorship programs - that encourage our associates to grow personally as they develop professionally. You'll also enjoy a yearly $1,000 lifestyle reimbursement, 4 weeks of vacations, 12 holidays and generous parental leave, because work-life balance is more than just a buzzword - it's part of our culture.

Temporary associates are provided three options for medical insurance as well as dental and vision insurance and an associate discount.

Part time associates are provided 401k, short term disability, a yearly $300 lifestyle reimbursement and an associate discount.

Flexible Work Schedule

For decades we have fostered a unique culture founded on our values with a particular focus on in-person teamwork and collaboration. Our North American hybrid model encourages rich in-person experiences, showcasing our commitment to teamwork and connection, while maintaining flexibility for associates. New Balance Associates currently work in office three days per week (Tuesday, Wednesday, and Thursday). Our offices are fully open, and amenities are available across our North American office locations. To continue our focus on hybrid work we have introduced "Work from Anywhere" (WFA) for four weeks per calendar year. This model will help us enhance our culture while continuing to maintain elements of flexibility.