The Travelers Companies, Inc

Senior Software Engineer - Enterprise Artificial Intelligence (AI)

The Travelers Companies, Inc$139K — $230K *
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of professional software engineering experience
  • 1+ year shipping production systems built on LLMs or AI agents
  • Experience with modern agent frameworks and LLM APIs
  • Strong software fundamentals applied to AI-augmented systems
  • Proven ability to define and drive technical direction in a workstream or product area
  • Track record of influencing engineering or product strategy through technical insight
  • Excellent communication and leadership skills

Responsibilities

  • Own the technical vision for AI agents and tooling across the software development lifecycle
  • Identify high-leverage agent and tooling opportunities and define the roadmap
  • Design, build, and ship production AI agents to automate engineering workflows
  • Work hands-on with agent frameworks and orchestration tooling
  • Set technical direction for agent architecture and observability
  • Mentor team members and foster a collaborative team environment
  • Engage enterprise stakeholders to align agent strategy with modernization goals

Benefits

  • Health insurance for employees and eligible family members from day one
  • 401(k) matching up to 5% eligible pay and annual contributions for student loan payments
  • Minimum of 20 days Paid Time Off annually, plus nine paid company holidays
  • Wellness program including counseling services and resources
  • Encouragement for volunteerism with matching gift and rewards program
Full Job Description
Job Category

Technology

Compensation Overview

The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.

Salary Range
$139,400.00 - $230,000.00

Target Openings

1

What Is the Opportunity?

Travelers is seeking a Senior Software Engineer to join a small, cross-functional team modernizing the software development lifecycle through AI. This role is a builder and a vision owner - identifying where AI agents and tooling create the most leverage across engineering workflows, shaping the technical roadmap in partnership with engineering leadership and the Engineering Chapter, and shipping production-grade systems at enterprise scale.

The successful candidate brings demonstrated experience shipping production AI agents and LLM-powered systems (not prototypes), proficiency with modern agent frameworks and orchestration tooling, and a track record of defining technical direction within a workstream or product area. The individual will complete advanced software engineering tasks end-to-end, including designing, developing, testing, debugging, documenting, monitoring, and shipping production AI agents and supporting tooling. The individual will consult with engineering teams, platform owners, the Engineering Chapter, and engineering partners to identify automation opportunities, define technical specifications, serve as a subject matter expert in agent frameworks and AI-assisted development, and provide hands-on technical leadership within the team.What Will You Do?
  • Own a slice of the technical vision for AI agents and tooling across the software development lifecycle, partnering with engineering leadership and the Engineering Chapter to set direction.
  • Identify high-leverage agent and tooling opportunities, build the business case, and define the roadmap to deliver them.
  • Design, build, and ship production AI agents that automate impactful parts of the engineering workflow.
  • Work hands-on with modern agent frameworks, LLM APIs, and orchestration tooling to deliver reliable, production-grade systems.
  • Set technical direction for agent architecture, evaluation, and observability within the team.
  • Partner closely with the Engineering Chapter to establish agent engineering as a shared capability - contributing patterns, standards, and mentorship across the broader engineering community.
  • Investigate and resolve critical, high-impact issues affecting agent behavior, accuracy, and reliability in production.
  • Apply current industry practices in agentic AI - including tool use, retrieval, evaluation, and prompt engineering - to design effective solutions.
  • Engage enterprise stakeholders to align agent strategy with broader engineering modernization goals.
  • Mentor team members and contribute to a collaborative environment that supports cross-functional and rotational contributors.
  • Continually expand expertise in agent frameworks, AI tooling, and enterprise-scale software automation.
  • Perform other responsibilities as assigned.
What Will Our Ideal Candidate Have?
  • 5+ years of professional software engineering experience, with at least 1 year shipping production systems built on LLMs or AI agents (not prototypes or demos).
  • Demonstrated experience with modern agent frameworks (e.g., Claude Agent SDK, LangGraph, AgentCore or similar) and LLM APIs (Anthropic, OpenAI, etc.).
  • Proficiency with core agent engineering concepts: tool use, retrieval, multi-step workflows, evaluation, and observability.
  • Strong software fundamentals - distributed systems, API design, testing, CI/CD - applied to AI-augmented systems.
  • Experience defining and driving the technical direction of a workstream or product area, not just executing assigned tasks.
  • Track record of identifying opportunities and influencing engineering or product strategy through technical insight.
  • Adept at making decisions that involve a significant number of factors with broad implications.
  • Communication - Strong communicator who possesses the ability to describe technology concepts in ways the business can understand, document initiatives in a concise and clear manner, collaborate effectively with teammates and others regardless of role, quickly extract core issues from discussions and meetings, give and receive constructive feedback, offer help when asked, and ensure everyone has a chance to share their thoughts and are heard; an attentive and empathetic listener.
  • Leadership - Advanced leadership skills with the ability to take action even when there is no clear owner, inspire and motivate others, and be effective at influencing team members.


What is a Must Have?
  • Bachelor's degree in computer science, related STEM field, or its equivalent in education and/or work experience.
  • 6 additional years of software engineering experience.


What Is in It for You?
  • Health Insurance: Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment.
  • Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
  • Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
  • Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
  • Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.

About The Travelers Companies, Inc

Travelers is an insurance leader, committed to keeping pace with the ever-changing needs of their customers and anticipating their needs for the future. There is no stronger testament to their dedication to protecting customers from loss than their continued innovation and ability to transform their industry. In fact, from the first-ever auto and space travel policies and hybrid car discount, to the 2009 founding of The Travelers Institute for public policy, their history of advancements has propelled their company—and their industry—towards ever higher standards for customers. Travelers is a company that works hard at the science of what they do: they analyze information, process perspectives and measure results to create the best combination of products and services. They work equally hard at customer service and how they interact with the people whom they do business. Over the years, they've strived to earn their customer's loyalty by continually improving their abilities to listen and respond to their needs.

The Travelers Companies, Inc Careers

Join the vibrant team at The Travelers Companies, Inc, a leader in the insurance industry, and propel your career to new heights with a company known for its commitment to innovation, leadership, and professional growth.

Explore Job Opportunities and Growth

At The Travelers Companies, Inc, we offer a plethora of job opportunities that cater to a variety of skills and professional interests. Whether you're seeking a position in management, customer service, underwriting, or IT, we have a place for you. Our commitment to professional growth means we provide unparalleled career advancement tools and leadership training to help you climb the ladder of success.

Internship Programs: A Gateway to Employment

Kickstart your career with our dynamic internship programs. These opportunities are designed not just to teach, but to challenge and expand your understanding of the industry. Internships at Travelers are a perfect way to enhance your resume and gain valuable real-world experience, making you a competitive candidate for future employment.

Culture and Benefits

At The Travelers Companies, Inc, we pride ourselves on a culture that fosters diversity, networking, and innovation. Our team is our family, and we support each other's professional and personal growth. The benefits at Travelers are comprehensive, designed to meet the diverse needs of our employees, including health, wellness, and continuous education.

Hiring Process: What to Expect

Our hiring process is straightforward and transparent, designed to find passionate, curious, and solution-driven team players. From the initial application and resume submission to the interview, we ensure that every candidate is treated with respect and given a fair chance to demonstrate their capabilities.

Career Development and Training

We believe in nurturing talent and providing our team with the tools they need to succeed. Our career development programs include professional training, diversity training, and skills enhancement workshops. These resources are tailored to foster innovation and empower our employees with the latest industry knowledge and best practices.

Join Our Team

Are you ready to explore the exciting career opportunities at The Travelers Companies, Inc? Search open positions that match your skills and interests. We are always looking for individuals who are driven to innovate and lead.

Stay Connected

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Explore Careers at The Travelers Companies, Inc

Embark on a journey of growth, opportunity, and excellence. At The Travelers Companies, Inc, your career is just beginning. Join us and make a difference in a company that values leadership, diversity, and forward-thinking.
Learn more about The Travelers Companies, Inc
Size
30,800 employees
Market Cap
$44.1 billion
Industry
Net Income
$2.6 billion
Founded
1853
5 Year Trend
+4.7%
Revenue
$32 billion
NASDAQ

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