Cisco

Senior Software Engineer, CX Platform

Cisco$167K — $245K *
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Computer Science, Software Engineering, or a related technical field
  • 7+ years of related engineering experience
  • Proficiency in Go, Java, or C/C++ programming
  • Experience building full-stack software in production
  • Knowledge of AI/ML integration into product features
  • Proven ability to own features from design to delivery
  • Familiarity with CI/CD practices and agile development methods

Responsibilities

  • Build and enhance scalable full-stack software for the CX Platform
  • Take ownership of features from design through delivery
  • Design reliable, high-performance systems with AI/ML capabilities
  • Work collaboratively with product managers, designers, and engineers
  • Contribute to architecture decisions and CI/CD practices
  • Serve as a technical resource for less experienced engineers
  • Aim for maintainable solutions that improve customer outcomes

Benefits

  • Hybrid work environment with 2-3 days in office
  • Opportunities for professional growth and mentorship
  • Collaborative work atmosphere
  • Engagement in meaningful projects that impact customer experiences
  • Access to advanced tools and technologies in a leading tech company
Full Job Description
The application window is expected to close on: 10/29/2026
This is a Hybrid role in San Jose, CA Requiring 2-3 days in office per week.

Your Impact

In this role, you will build and enhance scalable full-stack software that solves important customer and business challenges across the CX Platform, taking ownership of significant features end to end - from design through delivery. You'll design reliable, high-performing systems and integrate AI/ML-driven capabilities that materially improve the real-world product experience.

You'll work closely with product managers, designers, and other engineers to deliver secure, high-quality solutions in an agile environment, and you'll be a direct contributor to architecture decisions, testing strategy, and CI/CD practices for the areas you own - not just executing against someone else's design.

You will also be a technical resource to others, helping less experienced engineers work through hard problems as you encounter them together.

Success in this role means shipping maintainable solutions that improve customer outcomes and help advance Cisco's AI-enabled platform strategy, with the independence to make sound technical calls along the way.

Minimum Qualifications
  • Bachelor's degree in Computer Science, Software Engineering, Computer Engineering, Electrical Engineering, or an equivalent technical degree (e.g., Mathematics, Physics)
  • 7 years of related professional engineering experience (with a Bachelor's); 4 years (with a Master's); 1 year (with a PhD).
  • Experience programming with Go, Java, or C/C++
  • Experience building end-to-end full stack software in a production environment
  • Experience integrating AI/ML-driven capabilities into product features
  • Experience independently owning features or components, including design, implementation, testing, and delivery
  • Experience with CI/CD pipelines, secure coding practices, and agile development
  • Experienced working directly with product managers and designers


Preferred Qualifications
  • Experience contributing to architectural decisions for a platform or service consumed by multiple teams
  • Experience with modern AI/ML frameworks and tooling for integrating models into applications
  • Experience with observability, performance tuning, and reliability practices for high-traffic systems
  • Experience mentoring junior or mid-level engineers

About Cisco

Cisco Careers

Join the vibrant team at Cisco, a global leader in networking and cybersecurity solutions, where innovation and leadership thrive. Cisco offers a plethora of job opportunities that cater to a range of skills and experiences, making it an ideal place for both seasoned professionals and those seeking an internship to jumpstart their career. Work You’ll Do At Cisco, you’ll be part of a culture that values diversity, leadership, and professional growth. Engage in work that matters with a team that combines technology, creativity, and the power of human connection to redefine networking. Cisco’s commitment to innovation isn’t just about technology, but also about transforming the way we work and collaborate. Cisco’s employment philosophy supports career advancement and nurtures a leadership pipeline that is equipped with diversity training and opportunities for growth. Whether you’re applying your skills to drive our latest innovations or using our vast networking capabilities to solve complex problems, at Cisco, every role is impactful. Join Our Dynamic Team Explore job opportunities in areas ranging from engineering to marketing, sales to cybersecurity. Cisco is hiring individuals who are passionate, curious, and ready to drive change. Positions at Cisco offer competitive benefits, a supportive culture, and the chance to work with cutting-edge technology. Internship Programs Kickstart your career with a Cisco internship. Gain invaluable industry experience, enhance your resume, and build professional networks that last a lifetime. Our internships provide hands-on experience and the chance to work on projects that matter. Leadership and Development Cisco is committed to fostering leadership skills and providing employees with the training needed to succeed. Our leadership programs help you develop new skills, manage teams effectively, and lead with confidence. Cisco’s commitment to professional development ensures that your career path is as dynamic as our technologies. Benefits and Culture Cisco understands the importance of a balanced life. Our benefits package is designed to ensure that our team members are healthy, happy, and secure. At Cisco, you’ll find a supportive culture that encourages open communication, teamwork, and mutual respect. Stay Connected Join Cisco’s Talent Network Stay informed about new positions that match your skills and interests. At Cisco, we value the curiosity and unique perspectives of our team members. Subscribe to receive personalized job alerts and insider tips directly from our hiring managers. Explore Cisco Jobs Ready to advance your career at Cisco? Search open positions, prepare your resume, and get ready for an interview that could lead to your next big opportunity. At Cisco, we’re not just filling positions—we’re investing in leaders. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. READ CAREERS BLOG Job Alert Emails Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await you at Cisco.
Learn more about Cisco
Size
79,500 employees
Market Cap
$194.5 billion
Industry
Net Income
$10.1 billion
Founded
2014
5 Year Trend
+1.4%
Revenue
$48 billion
NASDAQ

Similar Jobs

More Jobs at Cisco

More Information Technology Jobs

Find similar Senior Software Engineer, CX Platform jobs: